Gate agent upgrades friend / employee over FF

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Oct 26, 2018, 11:06 am

#31

iadisgreat

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Quote:

Originally Posted by mvoight

NONSENSE - It is possible to get added to the upgrade list after clearing standby, unless the GA has a friend they really want to upgrade.

Read my reply again - never said it wasn't possible, just that I didn't think that was the *requirement*. Happy to be proved wrong by someone who knows as opposed to anecdotal successes (of which I also said happen).

Oct 26, 2018, 11:27 am

#32

MiamiAirport Formerly NY George

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Yes you must inform the GA that if you clear the standby you'd like to get on the upgrade list. Hopefully the OP will clarify what he told the GA. Most GA will comply with your wish if there are seats are available. Now the question is should the OP a revenue customer trump an non rever standing by for F?

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Oct 26, 2018, 11:30 am

#33

JonNYC

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Quote:

Originally Posted by enviroian

Please fully report this rogue flight attendant. She needs to be terminated immediately.

Quote:

Originally Posted by enviroian

spewing BS to the OP about upgrade list, apparently upgrading someone else friend/employee. Anything else?

Try again.

Or, maybe I should slow down; do you know the difference between a gate agent and a flight attendant?

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Oct 26, 2018, 12:37 pm

#34

fumje

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Quote:

Originally Posted by enviroian

Please fully report this rogue flight attendant. She needs to be terminated immediately.

She?

Oct 26, 2018, 1:11 pm

#35

s0ssos

Join Date: Sep 2008

Posts: 7,875

Quote:

Originally Posted by fumje

She?

Yes. Usually the pronoun of choice when you talk about people whose gender you don't know.
Like when referring to the scientist, they use "she" because 95% of scientists are female. Or engineer at Google.

Oct 26, 2018, 1:20 pm

#36

enviroian

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Quote:

Originally Posted by JonNYC

Try again.

Or, maybe I should slow down; do you know the difference between a gate agent and a flight attendant?

he, she, gate agent, flight attendant, basset hound, whatever. You knew what I meant.

Oct 26, 2018, 3:44 pm

#37

C17PSGR

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Quote:

Originally Posted by newyorkgeorge

Quote:

Originally Posted by carlosdca

Nobody is arguing that after clearing standby, one can't be added to the upgrade list. We all understand that.

What is being argued is that once standby pax are cleared, the GA has no obligation to add those cleared pax to the upgrade list. It is up to the pax to ask the GA to be added to the upgrade list but only once pax has Y boarding pass in hand.

My understanding is that if I want to standby for F and Y, I tell them that when I get added to the standby list. I've done that several times. Usually they tell me that they upgrade all confirmed pax on the list before they upgrade anyone on standby but I get F (well J) as a standby pax occasionally. And ... I'm not talking about standing by for a earlier flight when I have confirmed F.

Oct 26, 2018, 6:00 pm

#38

Annalisa12

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Quote:

Originally Posted by enviroian

Please fully report this rogue flight attendant. She needs to be terminated immediately.

Yeah. Dob on them.

Oct 26, 2018, 6:35 pm

#39

skylady

Join Date: Jan 2006

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Quote:

Originally Posted by enviroian

Please fully report this rogue flight attendant. She needs to be terminated immediately.

Was it a flight attendant, or gate agent?

Oct 26, 2018, 6:40 pm

#40

JonNYC

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Quote:

Originally Posted by skylady

Was it a flight attendant, or gate agent?

He just knows it was a woman of some type.

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Oct 26, 2018, 7:28 pm

#41

jcatman

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Quote:

Originally Posted by newyorkgeorge

This is American Airlines being discussed. Why would you have any expectation that established policies would be reliably followed by employees, and that management would have the desire and ability to enforce negative consequences for employees who ignore those policies?

Oct 26, 2018, 8:07 pm

#42

skylady

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Quote:

Originally Posted by JonNYC

He just knows it was a woman of some type.

I was thinking, if you are going to call for termination, might want to make sure you get the right person.

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Oct 26, 2018, 8:19 pm

#43

TheSkyGuy

Join Date: Sep 2014

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Just for the record, a company employee doesn't have to be traveling "non-revenue" to be on a plane. There are an assortment of positive space passes, which allow that person to be placed on the upgrade list and be seated in F before standbys are accommodated.

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Oct 26, 2018, 8:59 pm

#44

SamOF

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Quote:

Originally Posted by skylady

I was thinking, if you are going to call for termination, might want to make sure you get the right person.

I had a complaint a few years ago about an awful ticket counter agent at LGA. When I emailed, the customer care agent repeatedly apologized about the gate agent for my flight in her inane responses. I emailed back at least six times, entirely to clarify that I was not talking about the gate agent, and did not want the gate agent to get in trouble! Nothing I wrote could seem to convince this agent to actually read my emails, or to pass the issue to a supervisor who would.

Eventually I got the twitter team to get a supervisor to respond to me, who apologized pretty sincerely and assured me that she had corrected the file regarding which employee I was talking about.

It was surreal.