waalien

I booked a work trip through Concur

- CLT-DFW-ICN (This segment is fine, all AA)
- ICN-NRT-SPN (this segment is also fine, Korean Air and Delta)
- SPN-NRT (This segment is fine, Delta)
- NRT - JFK (THIS IS MY PROBLEM SEGMENT, JAL codeshare, JAL 006 on 3/5/17)
- JFK - CLT (this segment is fine, AA)

So I've upgraded to MCE+ where I can, but the NRT-JFK segment auto assigned me a seat right next to the bathroom. I can do a lot of things for 14 hours but sitting right in front of the bathroom with the accompanying smells from people and cleaners, etc, is 100% guaranteed to make me nauseous and just as likely to end up actually sick. not to mention if people queue for the loo and they're standing in the aisle right there. Not really how I want to spend that flight.

Nothing online will let me change the seat.

I have called AA. I have called Concur. I have called JAL.

No one will even talk to me abut upgrading to premium economy (based on $$ it could be my first choice) and each of them point the finger at someone else about just changing my damned seat. I just want to move to an empty seat 2 rows forward.

I've tweeted,minutes ago, still waiting on the social media team to see and respond.

Am I missing any other avenues to pursue to change my seat?

JonNYC

you might take a peek here:
http://www.flyertalk.com/forum/ameri...light-jal.html

And here:
http://www.flyertalk.com/forum/japan...deshare-3.html

waalien

Logging into JAL with the PRN that I obtained from AA didn't work.

Tweeting the AA team did the trick