Jan 1, 2017, 3:36 pm
Last edit by: Prospero
• Saturday evenings, AA loads schedules and runs batch processes. This means some scheduled flights might go missing, or your account may show all zeroes, sometimes well into Sunday. It will all come back.
• If the website doesn't work try the app, or vice versa.
• aa.com troubles? Check by using aktchi's recommended way: http://isup.me- or http://www.isitdown.us, http://www.doj.me
• Drunkmuppet: Go to book flights->advanced->clearhistory.
• azsharonc: How to resolve the 400 errors in Chrome
• For Web-related issues, including web-displayed fares issues, call American Airlines Web Services PhonesUnited Kingdom: 0207-365-0777 Mon - Fri 7:00 a.m. - 7:00 p.m. GMT; Sat - Sun 8:30 a.m. - 5:00 p.m.
Servicios Web de AA.com en Español U.S. or Canada 1-800-222-2377, 6:00 a.m. - 2:00 a.m. US CT daily
All Other Locations 1-918-832-1384, 6:00 a.m. - 2:00 a.m. US CT daily
• Get AA.com to remember your account number and password? serfty recommends, for personal devices ONLY: Greasemonkey with the "Allow Password Remembering".
N.B. Older posts have been archived to: 2016 AA.com website & app down, glitch, bug, fix etc. (Consolidated)
• If the website doesn't work try the app, or vice versa.
• aa.com troubles? Check by using aktchi's recommended way: http://isup.me- or http://www.isitdown.us, http://www.doj.me
Or use this direct link - http://downorisitjustme.com/res.php?url=aa.com
• If it is just you, try: reload the page, empty your cache, delete one or more cookies, quit and restart the browser, shut down and reboot the computer.
• LRD shared: (maybe)... it's a bad cookie. I use the "Remove Cookie for Site" extension. This adds a menu item to your mouse right-click that clears the cookies for just the domain you are viewing. Works ...for example, clearing Citi cookies before submitting a second, same-day AA credit-card application.• Drunkmuppet: Go to book flights->advanced->clearhistory.
• azsharonc: How to resolve the 400 errors in Chrome
1. clear you recent search history on the advanced search page
2. you can delete aa.com cookies by left clicking on American Airlines Inc in the address field
Select Cookies from the list
from the list of cookies, expand the caret for aa.com or www.aa.com
click on cookies then click remove.
• "Flight / Fare selected no longer available; please modify your request" common booking error2. you can delete aa.com cookies by left clicking on American Airlines Inc in the address field
Select Cookies from the list
from the list of cookies, expand the caret for aa.com or www.aa.com
click on cookies then click remove.
• For Web-related issues, including web-displayed fares issues, call American Airlines Web Services PhonesUnited Kingdom: 0207-365-0777 Mon - Fri 7:00 a.m. - 7:00 p.m. GMT; Sat - Sun 8:30 a.m. - 5:00 p.m.
Servicios Web de AA.com en Español U.S. or Canada 1-800-222-2377, 6:00 a.m. - 2:00 a.m. US CT daily
All Other Locations 1-918-832-1384, 6:00 a.m. - 2:00 a.m. US CT daily
• Get AA.com to remember your account number and password? serfty recommends, for personal devices ONLY: Greasemonkey with the "Allow Password Remembering".
N.B. Older posts have been archived to: 2016 AA.com website & app down, glitch, bug, fix etc. (Consolidated)
ARCHIVE: AA.com 2017 website & app down, glitch, bug, fix etc. (Consolidated
ARCHIVE: aa.com 2018 website down, glitch, bug, etc. (consolidated)
ARCHIVE: aa.com 2019 website down, glitch, bug, etc. (consolidated)
AA Forum Moderator TeamARCHIVE: aa.com 2018 website down, glitch, bug, etc. (consolidated)
ARCHIVE: aa.com 2019 website down, glitch, bug, etc. (consolidated)
ARCHIVE: aa.com website / app down, glitch, bug, etc. (2020-2023)
Nov 18, 2022, 7:49 am
#421
Join Date: Oct 2022
Location: Sub Carolina
Programs: AC, AA, TK, OW Emerald
Posts: 1,335
Is anyone else having issues viewing your AAdvantage account activity in the app?
When I choose "Your activity" in the app, it just keeps reloading a blank screen.
Happens on both the iPhone and iPad AA app.
When I choose "Your activity" in the app, it just keeps reloading a blank screen.
Happens on both the iPhone and iPad AA app.
Nov 18, 2022, 7:52 am
#422
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Last night in the app, there was a banner saying they were doing work and you may have trouble logging in. The banner is gone, but maybe the "work" persists.
Nov 18, 2022, 7:55 am
#423
Join Date: Oct 2022
Location: Sub Carolina
Programs: AC, AA, TK, OW Emerald
Posts: 1,335
Nov 20, 2022, 2:53 pm
#424
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Choosing meals down again (app/Safari mobile).
Nov 20, 2022, 3:07 pm
#425
Join Date: Apr 2020
Posts: 256
Not working here either. Must be Black Friday IT visiting early!
I swiped up to close browser and opened again and it worked! Had to do it twice tho, first time on second attempt it blooped out.
I swiped up to close browser and opened again and it worked! Had to do it twice tho, first time on second attempt it blooped out.
Last edited by Microwave; Dec 2, 2022 at 10:53 am Reason: Merged consecutive posts for readability
Nov 21, 2022, 2:09 pm
#426
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Still down for me on mobile Safari, app (which is really just mobile Safari), desktop Safari and Chrome (Mac.) When is AA going to get it's IT act together?
What would the offerings be on LAX-SEA on an E175? Is it the same salad/meat plate as mainline? Meal choices are broken...again.
Meals still down.
What would the offerings be on LAX-SEA on an E175? Is it the same salad/meat plate as mainline? Meal choices are broken...again.
Meals still down.
Last edited by Microwave; Dec 2, 2022 at 10:53 am Reason: Merged consecutive posts for readability
Nov 22, 2022, 11:18 am
#427
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,510
Just checked in for an international flight.
It is showing that we no longer have seats for the long-haul leg.
I called AA and they said we are still in our chosen seats but it isn't showing on my end, and tech support is not showing us in our seats, either.
When I go to choose seats it says they are having technical difficulties.
This will be the first time I have not had an SWU clear so I am stuck in Y and i do NOT want to lose my bulkhead seat.
I was finally able to choose meals about an hour ago for a flight tomorrow.
It is showing that we no longer have seats for the long-haul leg.
I called AA and they said we are still in our chosen seats but it isn't showing on my end, and tech support is not showing us in our seats, either.
When I go to choose seats it says they are having technical difficulties.
This will be the first time I have not had an SWU clear so I am stuck in Y and i do NOT want to lose my bulkhead seat.
I was finally able to choose meals about an hour ago for a flight tomorrow.
Last edited by Microwave; Dec 2, 2022 at 10:52 am Reason: Merged consecutive posts for readability
Nov 22, 2022, 12:02 pm
#430
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Too weird, not for me. Even tried my USA IP network. Maybe b/c it's an Eagle flight LOL.
Nov 24, 2022, 8:57 am
#431
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
I still cannot order for my LAX-SEA Eagle flight. I’m wondering if it’s because there is no meal, or something related to Eagle. Have others been able to order meals on Eagle?
Nov 24, 2022, 9:15 am
#432
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,248
Nov 28, 2022, 6:38 am
#434
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,447
Everything is functioning correctly on my iPhone, which is at iOS 16.1.1.
Nov 29, 2022, 3:02 pm
#435
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,447
https://www.aa.com/i18n/customer-ser...al-support.jsp
800-222-2377
If anyone else is having this issue with the AA app on their iPad, please call and report it to AA Technical Support:
https://www.aa.com/i18n/customer-ser...al-support.jsp
800-222-2377
https://www.aa.com/i18n/customer-ser...al-support.jsp
800-222-2377
Last edited by Microwave; Jun 29, 2023 at 9:36 am Reason: Merged consecutive posts for readability