Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

help please i am getting an error message

Community
Wiki Posts
Search

help please i am getting an error message

Thread Tools
 
Search this Thread
 
Old Feb 10, 2016 | 11:10 am
  #1  
Original Poster
 
Join Date: Sep 2004
Programs: delta,southwest--companion pass,hilton---diamond,marriott---gold,choice
Posts: 236
help please i am getting an error message

Hello all,

hi, i am trying to book a multi city award on AA.com

from a-b, and from c-a

and i keep getting these/this error messages when i click on the SELECT Button

" :Please check the page for errors:
The flight(s) or fare selected is no longer available. Please modify your request.v"
this message is also in red, if that matters,on this particular page i have tried 4 or 5 different fares,and i keep getting this message... can anyone help me,

Thank You,
Kc tigers.
kctigers is offline  
Old Feb 10, 2016 | 11:13 am
  #2  
15 Years on Site
 
Join Date: Sep 2005
Location: Columbia, SC
Programs: AA Plat, SPG/Marriot Gold, HHonors Diamond, Hyatt Expl
Posts: 2,363
AA.com superlative quality rears its ugly head.

Can you construct the same via Google Flights? if so, you can click the link under your itinerary there that says "Book with AA" and it will take you directly to the itinerary check-out page on aa.com.
akcae is offline  
Old Feb 10, 2016 | 11:15 am
  #3  
Original Poster
 
Join Date: Sep 2004
Programs: delta,southwest--companion pass,hilton---diamond,marriott---gold,choice
Posts: 236
okay thank you,

sorry i meant to say flight not an award ticket it is a paid ticket...
kctigers is offline  
Old Feb 10, 2016 | 11:17 am
  #4  
Original Poster
 
Join Date: Sep 2004
Programs: delta,southwest--companion pass,hilton---diamond,marriott---gold,choice
Posts: 236
on google the fare is now almost 400 us dollars more
kctigers is offline  
Old Feb 10, 2016 | 11:20 am
  #5  
15 Years on Site
 
Join Date: Sep 2005
Location: Columbia, SC
Programs: AA Plat, SPG/Marriot Gold, HHonors Diamond, Hyatt Expl
Posts: 2,363
Is this an open-jaw ticket, returning to the same city from which you originate? Have you priced out two separate one-ways?
akcae is offline  
Old Feb 10, 2016 | 11:23 am
  #6  
FlyerTalk Evangelist
20 Years on Site
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Originally Posted by kctigers
on google the fare is now almost 400 us dollars more
AA.com does let you construct some routings that won't pass muster when it's time to price them. The final inventory check and fares are done at the time of buying.

I'm presuming you tried two separate tickets for A-B and C-D, my guess is that will price out to what Google is quoting.
RogerD408 is offline  
Old Feb 10, 2016 | 11:24 am
  #7  
Original Poster
 
Join Date: Sep 2004
Programs: delta,southwest--companion pass,hilton---diamond,marriott---gold,choice
Posts: 236
yes it is, but the one way is 2 dollars more than the 2 legs...((((( it is an international trip
kctigers is offline  
Old Feb 10, 2016 | 11:25 am
  #8  
FlyerTalk Evangelist
20 Years on Site
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Originally Posted by akcae
Is this an open-jaw ticket, returning to the same city from which you originate? Have you priced out two separate one-ways?
Does sound like two separated legs. An open-jaw would be A-B and C-A. I have done that on AA.com, albeit years ago.
RogerD408 is offline  
Old Feb 10, 2016 | 11:26 am
  #9  
Original Poster
 
Join Date: Sep 2004
Programs: delta,southwest--companion pass,hilton---diamond,marriott---gold,choice
Posts: 236
is this a bait and switch on american's part?

when i click the very high fare no problem getting the buy screen...

so frustrating
kctigers is offline  
Old Feb 10, 2016 | 11:27 am
  #10  
 
Join Date: Oct 2011
Location: DFW
Programs: AA EXP - Marriott LT Platinum - National Exec Elite
Posts: 1,112
How about sharing the cities, dates and routing? FT works best with all the information.
reeg2 is offline  
Old Feb 10, 2016 | 11:27 am
  #11  
Original Poster
 
Join Date: Sep 2004
Programs: delta,southwest--companion pass,hilton---diamond,marriott---gold,choice
Posts: 236
i booked and flew a similar ticket just last month
kctigers is offline  
Old Feb 10, 2016 | 11:32 am
  #12  
 
Join Date: Oct 2011
Location: DFW
Programs: AA EXP - Marriott LT Platinum - National Exec Elite
Posts: 1,112
AA.com is not current technology. It could be that inventory is available on one leg but not the other, therefore it cannot price correctly. If google flights can't price it correctly for booking, it's simply not available.
reeg2 is offline  
Old Feb 10, 2016 | 11:32 am
  #13  
Original Poster
 
Join Date: Sep 2004
Programs: delta,southwest--companion pass,hilton---diamond,marriott---gold,choice
Posts: 236
i just switched the date and i have it figured out, ty
kctigers is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.