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Old Feb 19, 2016, 2:01 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: thorofare
AA Vacations / aavacations.com Flight and Ground Packages
Trust American Airlines to offer you the perfect package at the best price, guaranteed! When you choose to bundle your travel components into one package price we can offer you an unbeatable value by combining our unpublished low rates on flights with specially negotiated rates on hotels, activities and transportation. So, whether you're looking for a quick flight plus hotel weekend getaway or an all-inclusive package complete with flight, hotel, ground transportation and tickets to local attractions, you can rest easy knowing the entire trip is covered by our Lowest Price Guarantee.
Link to AA Vacations site website

FAQ

Q. Do these earn AA EQM Loyalty Points, Award Miles (RDM) and EQD (EQ Dollars in 2017)?

These generally book into discount paid fare buckets, so "Yes" at this time. There are a few promotional offers that do not earn EQM Loyalty Points; these will clearly say so, so read thoroughly. See:

Special fares: Earning Award Miles and Loyalty Points on aa.com (link)

Earning AA Elite Qualifying Miles / EQM on AA, oneworld, partners 2016

and this for the changes affecting Award Miles coming in the latter part of 2016.

Earning AA Award / Redeemable Miles / RDM on AA, partners later 2016


Q. Can I upgrade these with AA upgrade instruments (e500 "stickers", miles and copay, SWU)? NOTE: As of July 2022, AA no longer issues 500-mile upgrade certificates ("stickers"). Auto-requested complimentary upgrades are now available to all elite status members and one traveling companion. See details at aa.com

Yes. These follow the standard AA upgrade rules.


Q. Can I use AAadvantage Award Miles to "pay" for a vacation?

(Change late 2019) Yes. You can "pay" with money (cards, etc.), AAdvantage miles or a combination of both. Miles may be used to pay for any portion of the vacation package up, and including, all of it. At this time there is no way to distinguish the breakpoint between the land portion and the air portion of the package, except by calling. And even this is a mixed bag.


Q. If I use AAdvantage Aware Miles to pay for part of my vacation, does this impact upgrades or EQM/RDM for the flights?(RDM)?

(Change 2020) AA Vacations agents are confident that using miles will have no impact on EQM/EQD/RDM as the miles are converted to "cash" to pay for the trip, so the AA system sees these as cash paid. This is supposed to apply no matter how much of the trip is paid with miles. Experiences reported here using part miles indicate that all posts as expected in these cases..


Q. So, what kinds of fares are ineligible for earning AA miles?

"Exceptions (aa.com)

There are certain airline ticket types that are not eligible for mileage accrual regardless of the booking class. These include, without limitation, the following:

Q Are there any types of tickets that won’t earn award miles?

Yes, tickets that currently do not earn award miles, elite-qualifying miles or elite-qualifying segments will not earn award miles in the future. This includes:


  • All tickets issued as AAdvantage awards

  • Other free ticket promotions including free or reduced rate tickets

  • Companion tickets

  • Charter flight tickets

  • Travel agency/industry reduced rate tickets

  • Infant tickets

  • Extra seats or items occupying a purchased seat

  • Unpublished fare tickets, including consolidator fares

  • Tickets issued subject to special provisions

Q. What about EQM Loyalty Points and Award ("Redeemable") Miles earning later in 2016 after 1 January 2022?

AA has specified a set of "Special Fares", which includes select AA Vacations (where there is a * next to the booking code when looking at the flight details).

Some fares (such as bulk or consolidator fares) earn award miles and Elite Qualifying Dollars (EQDs) Loyalty Points (LPs) at a modified rate based on a percentage of the distance flown as determined by the booking code.

Special fares are often purchased through a specialized agent, third party or as part of a package including air transportation and lodging.

Examples:

  • Bulk fares

  • Cruise fares

  • Consolidator fares

  • Discounted or inclusive tour packages

  • Vacation packages, including select American Airlines Vacations® packages. For Vacations, special fares are marked with an asterisk (*) after the booking code in the AAVacations.com booking path,
  • Other tickets where the fare isn't disclosed, excluding bookings made through priceline.com or hotwire.com where the carrier isn't disclosed before buying
Note that the Special Fares page also says, "AAdvantage elite member bonuses will be applied in addition to the percentages shown for award miles."


Q. What fare classes do First and Business packages book into?

Typically A for international First, A, R or P domestic F, and I or D international Business.



Q. What if I'm flying on a flight on a partner airline?

AA Vacations most often books into AA "code shares" / AA marketed flights. In that case, you'll earn miles as if flying on American. If it doesn't, you'll earn per the agreement AA has with the partner airline. Start here to look them up.


Q. What advance purchase restrictions are imposed?

Most advance purchase, minimum stay, etc. normally imposed by the airline don't apply; the restrictions are those imposed by AA Vacations. (Detailed Fare Rules for your fare generally do apply, however.)


Q. Are the trips or fares refundable?

Generally not fully refundable. Hotels and ground activities are generally not at all, and air will depend on the fare bucket and detailed rules. AA vacations does offer protection, but hotels etc. may not be included.

"There are two types of protection available: We offer the Cancellation and Change Waiver (Pre-Departure Protection) which allows you to cancel and/or change either the land or air portion of their package without penalty. Trip Protector (Post-Departure protection) from Allianz Global Assistance can provide protection for your trip expenses, your health and your belongings."

A waiver is usually $129 for international travel and $69 for domestic travel. This can also be paid with miles.


Q. What is the shortest time I can book an air-hotel package for?

It appears three nights is the shortest period allowed by aavacations, unless the total duration of the trip is less than three days, then it is length of trip. However, those three nights do not need to be at a single property.


Q. Can I book a ten day package with only three days of prepaid hotel?

Sure. You'll have to call to do so, however.
You can change the dates of the hotel to be different from those of the flights in the "More Search Options" section of the search. You can also book multiple rooms here too, specifying the number of guests per room. I don't think you can book hotel to be in a different city though. A hotel in a different city (or continent, even) can be booked, but must be done over the phone.


Q. Is only one hotel offered?

No. A variety of properties is generally offered, but this will of course affect pricing.


Q. Does the hotel have to be in the destination city?

No. You can book a property in another city if it's offered by AA Vacations.


Q. What happens if I don't use the ground part (hotel, car, etc.)? Will they cancel my return flights?

Nothing. You can use it or forget it. No flight cancellations ensue. See AA Vacations - not checking in at Hotel Some purposely book the cheapest pricing for their trip knowing they're choosing a "throwaway hotel" they won't use.

Though one AA Vacations agent actually said "always book with us and just book the cheapest hotel for 3 days and throw it away", don't you say it's your intent.


Q. Will AA Vacations cause problems for me?

If you disclose your intent to AA Vacations to "throw away" (not stay at) the hotel, they can not sell you the package. So, don't.


Q. Will the hotel cause problems for me?

Not likely; they're paid for a prepaid stay whether you stay or not, as they get to keep the money and have "your" room to sell.


Q. Will I earn points at the hotel? Will they recognize my status?

Many chains don't recognize third party bookings for points or stay credit, but will usually recognize your status. Properties will treat as prepaid booking.


Q. Are there ever deals or promos?

Indeed. There are often sales and promotions; look for them on the site.


Q. What if I want to book open jaw or customize?

Calling can do that. There's a $39 call fee, unless it's not able to be booked online. Others have said you can generally calculate the price of an open jaw itinerary by adding half the price of pricing for vacations to the arrival and departure cities and adding those.


Q. Can I put these on "hold" while I think about it since these include air fare?

No. But: Refund of Air Ticket Portion Within 24 Hours of Purchase

Within 24 hours of booking, you are allowed to cancel your refundable or non-refundable air ticket for a full refund (and no change fees and/or difference in fare) subject to the following rules:

  • You must call 800-321-2121 within 24 hours of purchase to cancel the air ticket reservation and request a refund of the air ticket.
  • The reservation must have been booked at least 7 days before scheduled departure.
  • This policy does not apply to hotel or other non-air portions of the package. Standard cancellation policies will apply to all non-air components of the package.
  • Refunds are only issued for tickets booked on aavacations.com or with American Airlines Vacations Reservations.

Q. My AAdvantage credit card earns double Award ("Redeemable") Miles on AA purchases. Will AA Vacations purchases earn 2x miles?

No. What transactions are eligible to earn double AAdvantage® miles?

Eligible American Airlines purchases are items billed by American Airlines as the merchant of record booked through American Airlines channels (aa.com, American Airlines Reservations, American Airlines airport, in-flight and city ticket counters). American Airlines tickets purchased through other channels or that are a component of any other cruise or tour package do not earn the additional mile purchase bonuses. Products or services that do not qualify for the additional bonus miles include car rentals, hotel reservations, American Airlines Vacations packages, purchases of American Airlines AAdvantage miles, duty free purchases and or AA Cargo℠
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Updated by JDiver 19 Feb 2016

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FAQ: aavacations.com / AA Vacations flight & vacation package questions, discussion

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Old Sep 22, 2019, 9:34 pm
  #391  
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Does anyone know if the PDP can be used for changes only once (and then it is considered used)? I want to "upfare" (the fare bucket in the same cabin), and this may require to use the PDP for the change fee? Would AA vacations be able to do it? ...I am nervous they will mess my reservation and the asterisk, lol, but I guess I have to call AA vacations for this, right?

Last edited by nk15; Sep 22, 2019 at 11:31 pm
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Old Sep 23, 2019, 9:36 am
  #392  
brp
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Originally Posted by nk15
Does anyone know if the PDP can be used for changes only once (and then it is considered used)? I want to "upfare" (the fare bucket in the same cabin), and this may require to use the PDP for the change fee? Would AA vacations be able to do it? ...I am nervous they will mess my reservation and the asterisk, lol, but I guess I have to call AA vacations for this, right?
I wondered the same thing myself as I just got PDP for the first time. I called to change an airport and inquired. Seems that it is not a one-time thing. Changes may be made up until the deadline (I think it's something like up until flight tme?) as many times as you want, with only the fare difference. In my case, it went down, so I got money back. Then I went up in class (to R), so it went up a little for that.

The re-issued reservation will almost definitely lose the asterisk in the email you receive, but it will still be in the actual reservation, at least IME. What I usually do is ask them to add Agent Notes that indicate "Special Fare" just so I have it in there. But I've always considered the original with-asterisk email as my confirmation.

Cheers.
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Old Sep 23, 2019, 9:57 am
  #393  
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Originally Posted by brp
I wondered the same thing myself as I just got PDP for the first time. I called to change an airport and inquired. Seems that it is not a one-time thing. Changes may be made up until the deadline (I think it's something like up until flight tme?) as many times as you want, with only the fare difference. In my case, it went down, so I got money back. Then I went up in class (to R), so it went up a little for that.

The re-issued reservation will almost definitely lose the asterisk in the email you receive, but it will still be in the actual reservation, at least IME. What I usually do is ask them to add Agent Notes that indicate "Special Fare" just so I have it in there. But I've always considered the original with-asterisk email as my confirmation.

Cheers.
Wooow, this is huge, that PDP is invaluable then for its cost....hoooolllyyy….Very important info, thanks. Regarding the asterisk, I guess we have to live with some uncertainty until the miles post...my anxiety is because AAvacations often sell packages without the asterisk in the original reservation, so my fear is that these do exist and the agent may rebook it in one of those, although I will definitely do what you suggested.
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Old Sep 27, 2019, 10:55 am
  #394  
brp
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Originally Posted by brp
Possibly dangerous change to AAVacations booking:

As of today, one can now pay the entire itinerary with miles. Previously, it was only the land portion, which left the air as paid, earning EQM/EQD/EQS.

According to the agent, even booked with miles it still earns EQM (oddly), but no EQD (as expected).

It can still be done (land portion only) but one has to call (and they will waive the fee). He was going to send it up the line to add this as an automated feature, but, as he said "you're ahead of the curve and we haven't thought about this yet."

Be warned for now.

Cheers.
Wanted to report back on my first experience booking a combined cash + miles trip within the new system. of course, I had to call to determine the balance (would have had to call anyway as I was booking open-jaw, but that's tangential). Notes from the process:

  • All-in-all it took like 45 minutes. Not pleased with that.
  • First priced it out in cash, and then agent had to spend time figuring the land portion (hotel + car in this case)
  • Complete understanding by the agent of what I wanted to do (which was good)
  • Seemed to take a really long time for this part of the calculation
  • Can now pay the PDP with miles as well, which is a nice plus for me
  • Had the agent add a couple of Agent Notes: 1) my standard "this is a special fare" that I do every time I call as the asterisk doesn't show up. 2) The fare was purchased with a CC and qualifies for full EQM and EQD (just in case )

Really hope that they fix this so it can be done on-line (along with allowing open-jaw online, which I'm told is "on the list.")

Cheers.
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Old Nov 22, 2019, 7:24 am
  #395  
 
Join Date: Jul 2008
Posts: 476
Originally Posted by brp
I asked the same thing because of the distance base. I guess that rationale is that, if you don't pay any dollars, you get no dollars, even if the dollars are actually calculated based on distance.

I believe (and they just rolled this out, so I would be sure to confirm several times on a future booking) is that full EQD would apply if only the land portion is paid by miles and the rest by cash (and they know this amount), and that no EQD apply if all miles. I don't know if they'd prorate the EQD if more than the land minimum, or make it a hard stop. But I an't takin' no chances

Cheers.
Has anyone tested this yet? Can I assume that I will still earn EQD if only the land portion is paid with miles?
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Old Nov 22, 2019, 8:52 am
  #396  
brp
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Originally Posted by sushanna1
Has anyone tested this yet? Can I assume that I will still earn EQD if only the land portion is paid with miles?
I have not as yet. All of the trips I have booked like this are in 2020, so I won't know until then. I did send an email to AAdvantage Customer Service to get definitive word on this. No response after 9 days, and your post here reminded me to send it again
Would also love to hear any confirmation from anyone who's had one post so far when purchased this way.

Cheers.
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Old Dec 2, 2019, 3:27 am
  #397  
 
Join Date: Jun 2016
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Has anyone had any success using the “blackfriday" code?
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Old Dec 10, 2019, 4:51 pm
  #398  
 
Join Date: Jan 2006
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Quick question about booking with AA Vacations

If I book a ticket thru AA vacations, would I be able to:

1) It is in an "I" fare and if the flight has upgrade availability -- will I be able to upgrade using an SWU?
2) Do I have to show up to the hotel and check in? I have another hotel I would rather stay at.

I would be saving almost 2k booking this way.
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Old Dec 10, 2019, 4:54 pm
  #399  
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Originally Posted by anaggie
If I book a ticket thru AA vacations, would I be able to:

1) It is in an "I" fare and if the flight has upgrade availability -- will I be able to upgrade using an SWU?
2) Do I have to show up to the hotel and check in? I have another hotel I would rather stay at.

I would be saving almost 2k booking this way.
1) Yes, you can upgrade.
2) No, you don't have to check in to the hotel.

Both answered in the wiki of the master thread...

FAQ: aavacations.com / AA Vacations flight & vacation package questions, discussion
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Old Dec 10, 2019, 5:02 pm
  #400  
 
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Thanks for the quick reply !!!
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Old Dec 13, 2019, 9:20 pm
  #401  
 
Join Date: Jun 2013
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I saw a post from a few years ago that you can't use AA gift cards with aavacations is this still the case?
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Old Dec 13, 2019, 10:26 pm
  #402  
 
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Is aavacations website down??

Is anyone able to reach aavac and get quotes? When I enter trip dates and click I get "forbidden error" you don't have permission to access this server
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Old Dec 14, 2019, 12:28 am
  #403  
 
Join Date: Dec 2014
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Originally Posted by estnet
Is anyone able to reach aavac and get quotes? When I enter trip dates and click I get "forbidden error" you don't have permission to access this server
There was a big fare deal for travel to Europe that hit flyertalk and then the blogs yesterday that appeared to have overwhelming response for the site and caused technical difficulties.

see: https://www.flyertalk.com/forum/prem...op-1366-a.html
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Old Dec 14, 2019, 7:05 am
  #404  
 
Join Date: Jul 2008
Posts: 476
I also had troubles with the site. Glad to know the source of the problems.
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Old Dec 14, 2019, 2:31 pm
  #405  
 
Join Date: Aug 2015
Location: OH
Programs: AA EXP; HHonors Gold; IHG Platinum
Posts: 122
Originally Posted by sushanna1
I also had troubles with the site. Glad to know the source of the problems.
Originally Posted by donotblink
There was a big fare deal for travel to Europe that hit flyertalk and then the blogs yesterday that appeared to have overwhelming response for the site and caused technical difficulties.

see: https://www.flyertalk.com/forum/prem...op-1366-a.html
AAVacations site is still down.
thorofare is offline  


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