Change Passenger on Held Award Reservation?
Oct 24, 2015, 8:30 am
#1
Original Poster
Join Date: May 2002
Location: Largo, FL
Posts: 1,272
Change Passenger on Held Award Reservation?
Can you change one passenger on an award reservation for 2 passengers that is still on a 5 day hold? I am not certain that the award can be rebooked if cancelled due to tough availability in general - it includes QF premium cabin. Or is the only way to cancel the one passenger from the reservation and hope to be able to rebook the other passenger?
Oct 24, 2015, 10:16 am
#2
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
Can you change one passenger on an award reservation for 2 passengers that is still on a 5 day hold? I am not certain that the award can be rebooked if cancelled due to tough availability in general - it includes QF premium cabin. Or is the only way to cancel the one passenger from the reservation and hope to be able to rebook the other passenger?
Oct 25, 2015, 3:00 am
#4
Join Date: May 2002
Location: Arizona
Posts: 5,690
Oct 25, 2015, 7:40 am
#5
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
Of course you can cancel one person's award ticket if originally you booked for two people.
Oct 25, 2015, 7:59 am
#6
Moderator: American AAdvantage
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Location: NorCal - SMF area
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If two people have award tickets, I can't imagine a reason for why one could not be canceled. If you know of reasons, please share them; I'm sure they'd be good to know about.
Oct 25, 2015, 8:06 am
#7
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Join Date: Nov 2003
Location: South Florida
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It sounds like OP wants to change the name of a pax on a reservation on hold. I would think since they don't allow name changes once ticketed, they don't have the means to change the name even if on hold. Now a good agent may be able to cancel an existing rez and create a new one preserving inventory. But since OP is talking about a partner booking, that might be more of a trick. Since it's on hold, it may be all within AA's control at this time. Regardless, a call will be required. I'd suggest explaining the desire fully to the agent first BEFORE asking for any changes be made.
Last edited by RogerD408; Oct 25, 2015 at 8:12 am
Oct 25, 2015, 8:26 am
#8
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Are you stating-- as it seems to have understandably caused considerable confusion-- that one can change the name of a passenger on a held award itinerary?