AA and DL / Delta abandon interline agreement 15 Sep '15 (restored 1/18)
Sep 18, 2015, 4:23 pm
#91
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Wonderful response from AA asking about the termination of the interline agreement. Not even a HINT of the actual issue.
______________________
On behalf of American Airlines and US Airways.
Thank you for providing your thoughts. We continually evaluate such opportunities against others, and we have documented your concerns.
We know customers traveling on American value the premium products and services they have become accustomed to. We want to assure you that we plan to create a premier global carrier with an expanded network to even better match where you want to fly and with greater ability to invest in our fleet, modern technologies and the products and services you value most.
As for the ticket refund concerns, if your ticket is nonrefundable, we must follow our ticket policies.
Thank you again for contacting us, Mr. We appreciate your business very much and look forward to welcoming you aboard the new American soon.
Sincerely,
Do.. W...
Customer Relations
______________________
On behalf of American Airlines and US Airways.
Thank you for providing your thoughts. We continually evaluate such opportunities against others, and we have documented your concerns.
We know customers traveling on American value the premium products and services they have become accustomed to. We want to assure you that we plan to create a premier global carrier with an expanded network to even better match where you want to fly and with greater ability to invest in our fleet, modern technologies and the products and services you value most.
As for the ticket refund concerns, if your ticket is nonrefundable, we must follow our ticket policies.
Thank you again for contacting us, Mr. We appreciate your business very much and look forward to welcoming you aboard the new American soon.
Sincerely,
Do.. W...
Customer Relations
Dec 23, 2015, 8:22 pm
#92
Join Date: Apr 2001
Location: Greer,SC,USA
Posts: 884
Got hit by this tonight
DCA-GSP cancelled tonight; Delta has some availability tomorrow (at $800+ one way), AA has none and United's booked as well, so I'm going to miss the main event at my house (Christmas Eve Dinner) in addition to the family's belated birthday party for me that scotched by tonight's weather.
One of these days ATL will get snow on December 22nd and 23rd and the Widget people will regret it.
One of these days ATL will get snow on December 22nd and 23rd and the Widget people will regret it.
Dec 23, 2015, 10:58 pm
#93
Join Date: Jul 2010
Location: NYC, SLC, LAX
Programs: AA EXP, UA Plat
Posts: 3,952
WN from BWI?
AA from PHL?
UA from EWR?
UA has $420 tomorrow midmorning ex EWR if it's valuable to you.
WN is $226 on their nonstop from BWI but that doesn't get in until 19:05.
AA from PHL?
UA from EWR?
UA has $420 tomorrow midmorning ex EWR if it's valuable to you.
WN is $226 on their nonstop from BWI but that doesn't get in until 19:05.
Dec 24, 2015, 1:25 am
#94
Join Date: Aug 2013
Location: LAS HNL
Programs: DL DM, 5.7 MM, UA 3.1 MM, MARRIOTT PLATINUM, AVIS FIRST, Amex Black Card
Posts: 4,479
DCA-GSP cancelled tonight; Delta has some availability tomorrow (at $800+ one way), AA has none and United's booked as well, so I'm going to miss the main event at my house (Christmas Eve Dinner) in addition to the family's belated birthday party for me that scotched by tonight's weather.
One of these days ATL will get snow on December 22nd and 23rd and the Widget people will regret it.
One of these days ATL will get snow on December 22nd and 23rd and the Widget people will regret it.
Merry Christmas.
Dec 24, 2015, 5:24 am
#95
Join Date: Apr 2001
Location: Greer,SC,USA
Posts: 884
Good luck with that. AA screwed this interline agreement up. Your anger should be pointed directly to AA management. DL will gladly take your money and get you to GSP if those events were important. The Widget people would reroute you though another hub if something happened in ATL. You are pointing your anger at the wrong airline.
Merry Christmas.
Merry Christmas.
I just think the whole thing smacks of pettiness all around. The entire industry has decided that running at 80-90% load factors at most times of year is how things are going to run, and at the holidays it's much above that. Taking away what little give in the entire system just makes thing that much worse.
Jan 24, 2018, 11:36 am
#96
Moderator: American AAdvantage
Original Poster
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This thread is now closed, as AA and DL have restored interline / OSO / IROPS agreements. Please see https://www.flyertalk.com/forum/amer...an-2018-a.html.
/Moderator
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