Originally Posted by unhappyflyer

Wonderful response from AA asking about the termination of the interline agreement. Not even a HINT of the actual issue.

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On behalf of American Airlines and US Airways.

Thank you for providing your thoughts. We continually evaluate such opportunities against others, and we have documented your concerns.

We know customers traveling on American value the premium products and services they have become accustomed to. We want to assure you that we plan to create a premier global carrier with an expanded network to even better match where you want to fly and with greater ability to invest in our fleet, modern technologies and the products and services you value most.

As for the ticket refund concerns, if your ticket is nonrefundable, we must follow our ticket policies.

Thank you again for contacting us, Mr. We appreciate your business very much and look forward to welcoming you aboard the new American soon.


Sincerely,
Do.. W...
Customer Relations