Help Suing AA in Small Claims Please [denied boarding - weight restricted]
#61
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Except as provided in this subsection, a State, political subdivision of a State, or political authority of at least 2 States may not enact or enforce a law, regulation, or other provision having the force and effect of law related to a price, route, or service of an air carrier that may provide air transportation under this subpart.
Actually, DOT has the authority to adjudicate via Office of Hearing.
#62
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I think you are missing the argument from those of us saying that they didn't "honor the ticket". The conditions of carriage that you refer to obligate AA to seek volunteers in oversold situations, even in situations where the customer is due no compensation as the result of being denied boarding. It sounds like they did not do that, so AA failed to live up to its obligations under the conditions of carriage. The fact that they did live up to some other parts of it doesn't change the fact that they didn't do this part.
#63
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#64
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OP? What happened in terms of announcements?
At what time did they deny you boarding? Could they have made an announcement to all passengers at X minutes before flight? Is an announcement to 5 pax at t-50minutes a bad faith attempt? 20 minutes? It the time alone an argument?
#65
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1. The COC don't require AA to seek volunteers. There is a list of carve outs in the COC which match the DOT IDB carve outs. Makes sense as AA has no reason to pay VDB to get people to volunteer when it won't have to pay IDB when others are denied boarding.
2. But, we have no idea whether AA did seek volunteers. OP wasn't there throughout.
3. AA did honor the contract. Just read it (the COC) and you can see for yourself. The fact that some don't like it doesn't mean that AA didn't honor it.
4. OP was entitled to a full refund if he wanted one. No need to rely on trip in vain. When AA could not board him on his booked flight, that's the end of it (if OP had wanted). TIV helps when there's a cancellation or delay at a connection point because it would get OP back to his origin, but that's not the case here.
Bottom line is that if OP thinks he has an IDB case here and wants to sue, let him. AA and the other carriers fought long and hard to get the small aircraft exemption for their express carriers and it's one of those things which has to be a line in the sand.
2. But, we have no idea whether AA did seek volunteers. OP wasn't there throughout.
3. AA did honor the contract. Just read it (the COC) and you can see for yourself. The fact that some don't like it doesn't mean that AA didn't honor it.
4. OP was entitled to a full refund if he wanted one. No need to rely on trip in vain. When AA could not board him on his booked flight, that's the end of it (if OP had wanted). TIV helps when there's a cancellation or delay at a connection point because it would get OP back to his origin, but that's not the case here.
Bottom line is that if OP thinks he has an IDB case here and wants to sue, let him. AA and the other carriers fought long and hard to get the small aircraft exemption for their express carriers and it's one of those things which has to be a line in the sand.
#66
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http://www.aa.com/i18n/customerServi...t_IT#oversales
Originally Posted by AA
If a flight is oversold (more passengers hold confirmed reservations than there are seats available), no one may be denied boarding against his or her will until airline personnel first ask for volunteers who will give up their reservation willingly, in exchange for compensation of the airline’s choosing
Um, why should there be a line in the sand and why should there be an exception for small aeroplanes? Indeed there may well be such an exemption and the OP seems to have no case at all against the airline from what I see, but don't see why there is any grounds for such anti consumer protection
#67
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OP also **MUST** show up, or OP will lose!!!!
Do you believe AA is short on lawyers or legal staff, and they'll just allow a lawsuit yield a default judgement against them?
You consider avoiding an overweight, unbalanced plane to be a loophole?
Do you believe AA is short on lawyers or legal staff, and they'll just allow a lawsuit yield a default judgement against them?
You consider avoiding an overweight, unbalanced plane to be a loophole?
#68
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Your first comment has been well discussed
When AA loads on cargo at the expense of ticketed paid customers, AND AVOID PAYING THEM, I call THAT aspect of it a loophole.
Funny how much some people are cowed by "oh Safety first" kinds of thinking....
#69
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We don't that it was oversold, nor a nuanced definition of oversold as would apply here. Did AA sell more than the xx seats of standard capacity on the plane? What if they sold 5 fewer but needed to leave 8 open due to hotter than typical conditions that day?
#70
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Now their lawyers will motion the court disputing all your claims, showing precedent, and all the while racking up billed expenses they will surely come after you for later.
The bottom line to this whole thread is one thing:
I would not file a claim against AA, you are only going to be out time, money, and aggravation.
The only recourse you should try is a polite conversation with customer service. You might get miles, or the most likely outcome is a canned response. Call it a day and move on.
#71
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If OP thinks that he was wrongly denied IDB compensation, he is free to file a webform complaint with DOT. DOT will ask AA for details and, if there is merit, AA will likely pay up. If there isn't merit (and there is not merit) AA will respond, denying the claim. OP can then sue if he still thinks he has a claim.
People get mixed up between the law and what they think the law ought to be. If they want the law changed, that is a process through DOT which certainly could amend its IDB rule to include all commercial aircraft. But, until it does, the OP is doing something we don't discuss into the wind.
People get mixed up between the law and what they think the law ought to be. If they want the law changed, that is a process through DOT which certainly could amend its IDB rule to include all commercial aircraft. But, until it does, the OP is doing something we don't discuss into the wind.
#72
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If a seat cannot be used, then it is not available
Regardless, there is no evidence that volunteers were not requested and still cannot see that there is any point at all in the OP trying to sue the airline
#73
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Thank you for a rare moment of sanity! In these exchanges where the OP is always the bad guy for not allowing for any possible complication and commonplace expectation that absolves AA of any possible wrong-doing, it is good to read that there is another reality: additional travel time and the relayed opportunity cost should be a factor before this site assumes all of us should travel a week in advance of the event...
#74
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OP- not that you have a case- but assuming you filed SC, how would you prove that AA makes a habit of selling more seats because it knows that it will later have weight and balance issues?
Your "they told me" is not admissible and in SC court there is usually no discovery.
Your "they told me" is not admissible and in SC court there is usually no discovery.
#75
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Litigating AA on this case is a loser.
I haven't seen anyone reference the Airline Deregulation Act which means federal law preempts all state laws relating to rates, routes, and services.
AA has law firms with baby lawyers that will love to earn their stripes jacking you around on this case.
AA doesn't pay full value on even legitimate claims where there is liability against them without a fight.
I haven't seen anyone reference the Airline Deregulation Act which means federal law preempts all state laws relating to rates, routes, and services.
AA has law firms with baby lawyers that will love to earn their stripes jacking you around on this case.
AA doesn't pay full value on even legitimate claims where there is liability against them without a fight.