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-   -   Has AA eliminated the upgrade window for elites? (https://www.flyertalk.com/forum/american-airlines-aadvantage/1664064-has-aa-eliminated-upgrade-window-elites.html)

Dallas49er Jul 9, 2016 8:38 am


Originally Posted by unhappyflyer (Post 26885930)
I thought it couldn't get much worse, but 4 days from now over 40 C seats open (I know it's just map) for ORD/LHR and nothing for a ticket purchased almost 6 months ago. AA has full right to do whatever it wants, just wish it would market themselves with a bit more integrity. Bigger issue is downright refusal to release any award seats for the Premium Cabins even when it's empty.

Perhaps there is going to be a down gauge equipment change, and AA inadvertantly forgot to inform OP. Perhaps the Bears are going to London for an exhibition game. Perhaps AA is just making OP squirm over the potential upgrade, because revenue management has nothing better to do. ....


Originally Posted by rjw242 (Post 26886968)
What does the upgrade window (or AA's marketing around it) have to do with an ORD-LHR flight?

+1 Upgrade window is about UPG domestic based on staus, not entitlement or perception for a TATL.


Originally Posted by DataPlumber (Post 26890082)
OK, I'll bite.... How is an upgrade clearing not "marketing with integrity??" You bought a *economy ticket* 6 months ago, right? You're trying to use a space available vehicle to get an unsold J seat (be it eVIP or miles). There are many reasons why they might want to hold back.. Things like crummy weather is anticipated in ORD or else where in the system and they want the flexibility to pickup slack for one. Clearly there are many angles to the matter. Let me guess you're most worried about seat or meal selection?

"Marketing with integrity?"


Originally Posted by unhappyflyer (Post 26890878)
sure everything you say can be possible, and possible on all flights, but when the cabin is that large and almost totally empty , it is clear the intention is to upgrade when available at the last minute and they should just market it as that and end it. This is not an isolated case. Stop with all the marketing talk about Windows and space available, just say upgrades will be processes on the day of the flight for any unsold seats.

"Upgrades will be processes (sic) on the day of the flight for any unsold seats." Feel better?

I sincerely hope OP's upgrade clears, and understand OP's angst. Please let us know how it turns out. Many times MrsDallas49er and I have looked at virtually empty J at T-24 and less, with tickets bought 6-8 months in advance (to/from PVG, HKG, CDG, NRT, ICN, OKC (just kidding)), and cleared.

Sometimes it seems that explaining re-combant DNA or nuclear particle theory is easier than trying to figure out how upgrades clear, and when.

Good luck.

WearyTravellerMSP Jul 9, 2016 10:39 am

please delete

MiamiAirport Formerly NY George Jul 9, 2016 11:43 am

My SJU/CLT upgrade just cleared at T100. My hunch is that Revenue Management is probably under more stress and expectations than in previous years so for probably what is more show they aren't as generous on clearing upgrades at the maximum far out time.

flyingeph12 Jul 9, 2016 11:46 am

Anecdotally, it does seem that Caribbean/Central America flights are clearing somewhat earlier. The only flights that I've had clear more than T-24 were flights to Costa Rica a few weeks ago.

unhappyflyer Jul 9, 2016 12:00 pm

yes these upgrades (2) cleared when they put up C7/U7 all at once the day before. And yes while technically this thread is about the domestic upgrade window, the concept is essentially the same. But here is why it causes the consternation. If I am traveling alone on business who cares. But when you are traveling with 4 it becomes a bigger deal, not only for the 2 that are upgraded, but you now need to rethink the seat assignments for the 2 passengers remaining in the main cabin without status. You want to be seated together if the upgrades don't clear, but if it does clear you leave them in an undesirable situation. This has always been resolved with a good outcome, but not without a great deal of manual work by an agent. If the upgrade clears too late, then you basically have almost no options for seating the upgraded or the main cabin passengers.

Jacobin777 Jul 9, 2016 1:10 pm


Originally Posted by Dallas49er (Post 26892266)
Sometimes it seems that explaining re-combant DNA
Good luck.

It's actually "recombinant DNA (rDNA)"...I've worked with that stuff for about a decade. ;)

https://en.wikipedia.org/wiki/Recombinant_DNA

Dallas49er Jul 9, 2016 1:57 pm


Originally Posted by Jacobin777 (Post 26893242)
It's actually "recombinant DNA (rDNA)"...I've worked with that stuff for about a decade. ;)

https://en.wikipedia.org/wiki/Recombinant_DNA

I stand humbly and happily corrected! :D

Air Houston Jul 9, 2016 1:58 pm

I don't currently have status on AA so can't comment on upgrade windows, however on two recent domestic flights I was offered the coveted LFBU, so it would seem that there are still flights where all requested upgrades from EXPs and using "stickers" or miles for others are being fulfilled, which is something you'll almost never see on United. I'm wondering in these cases if AA actually clears ALL the requested upgrades at T-24 and THEN sells the LFBU space OR if they just "hold" the number of upgrades needed for complimentary upgrades while selling the LFBUs and then later (say T-4) clear the complimentary upgrades. The second scenario could, of course, result is someone losing out on an upgrade if another passenger buys F or switches flights between the time the LFBU is sold and the complimentary upgrades are cleared.

From casual observation I'd say AA is trying to train us all to just purchase F outright (as DL and UA have already done) so we don't have to sweat out the upgrades at the gate, or worse yet sit in the back.

UA-NYC Jul 9, 2016 2:18 pm


Originally Posted by Air Houston (Post 26893394)
From casual observation I'd say AA is trying to train us all to just purchase F outright (as DL and UA have already done) so we don't have to sweat out the upgrades at the gate, or worse yet sit in the back.

At least it looks like AA isn't going down the path of UA-style TODs thankfully...talk about elite alienation

airplanemode1 Jul 9, 2016 9:24 pm


Originally Posted by flyingeph12 (Post 26892991)
Anecdotally, it does seem that Caribbean/Central America flights are clearing somewhat earlier. The only flights that I've had clear more than T-24 were flights to Costa Rica a few weeks ago.

Totally my experience as well. I fly Central America routes every single week and my domestic upgrades have been lagging to T24 in the past few weeks as well, while international upgrades clear T100 almost without fail.

Jacobin777 Jul 9, 2016 10:09 pm


Originally Posted by Dallas49er (Post 26893391)
I stand humbly and happily corrected! :D

Haha...:)

Railtester Jul 10, 2016 3:16 pm

Fwiw, my semgents today:

Segment 1: cleared at gate along with 3 others on list
Segment 2: cleared at T-30

Madison Guy Jul 10, 2016 3:27 pm


Originally Posted by Air Houston (Post 26893394)
I'm wondering in these cases if AA actually clears ALL the requested upgrades at T-24 and THEN sells the LFBU space OR if they just "hold" the number of upgrades needed for complimentary upgrades while selling the LFBUs and then later (say T-4) clear the complimentary upgrades. The second scenario could, of course, result is someone losing out on an upgrade if another passenger buys F or switches flights between the time the LFBU is sold and the complimentary upgrades are cleared.

There is an earlier thread (pre-merger) that discussed this very distinction. As I recall, #2 is what had been seen happening by some. AA only stated that that would only sell IF all elite requests could be accommodated - not that they HAD been accommodated. As I recall, there was not a definitive answer, but pretty convincing scenarios for #2.

Superguy Jul 11, 2016 9:49 am

I've noticed that AA is starting to get stingy with upgrades, and it's getting irritating.

Just my most recent experience:

7/8: MHT-PHL. Was A5 forever. Upgrade cleared 4 hours before departure.
7/9 Above flight was cancelled. Rebooked MHT-DCA, upgrade cleared a few hours after booking, but still within 24 hours. Still it cleared quickly.
7/11: BWI-CLT A4. Been that way for at least a week, and not no one upgraded at T-5.5.
7/11: CLT-SLC A5. T-8 and no one has been upgraded. Also been sitting at A5 for the last week.

I can understand AA wanting to try to sell seats and holding some back, but come on ...

Upgrade windows are pretty much meaningless at this point.

rasheed Jul 11, 2016 10:26 am

It is possible they are experimenting to see if there are higher last minute F sales or other situations. Or to see if they can motivate SWU use or even points/cash.

There are a few flights that I have not missed an upgrade since being PLT or higher and AA is still holding back under T-24 as many have indicated. It really is a meal selection/seating problem at this point, but I don't know how long AA will play this X inventory game change domestically.

Rasheed


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