American Airlines trip in vain - policy, questions, what now? (consolidated)
#31
Join Date: Aug 2013
Posts: 92
UA cancelled outbound causes Trip in Vain, AA refunds inbound?
My ORD-SFO outbound today was cancelled by UA due to MX. I have a SJC-ORD ticket on AA tomorrow afternoon. UA automatically rebooked me to tomorrow morning, which makes my trip in vain. I have already called UA to cancel and refund. I'm wondering if it is possible to ask AA to refund for the return ticket.
I don't expect AA to refund due to UA's fault, but just wanted to ask in case this is actually possible.
I don't expect AA to refund due to UA's fault, but just wanted to ask in case this is actually possible.
#34
Join Date: Jul 2010
Location: NYC, SLC, LAX
Programs: AA EXP, UA Plat
Posts: 3,952
Unfortunately you're out of luck then
Even if both directions were on AA (but separate tickets) you would likely have to fight a bit to get AA to refund the return as an in-vain as well.
Even if both directions were on AA (but separate tickets) you would likely have to fight a bit to get AA to refund the return as an in-vain as well.
#35
Join Date: Sep 2013
Location: ORD
Programs: Once a somebody now a nobody
Posts: 518
Has anyone ever had any luck getting AA to refund the return portion of a trip where the first leg is cancelled and it is booked as 2 one ways? I tend to book a lot of my round-trips as one-ways and luckily have never had an issue. But I have always wondered how likely they are to refund the return leg if the outbound is cancelled because of their issue.
#36
Join Date: Aug 2008
Location: YXY
Posts: 3,506
Has anyone ever had any luck getting AA to refund the return portion of a trip where the first leg is cancelled and it is booked as 2 one ways? I tend to book a lot of my round-trips as one-ways and luckily have never had an issue. But I have always wondered how likely they are to refund the return leg if the outbound is cancelled because of their issue.
#37
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
#38
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
My ORD-SFO outbound today was cancelled by UA due to MX. I have a SJC-ORD ticket on AA tomorrow afternoon. UA automatically rebooked me to tomorrow morning, which makes my trip in vain. I have already called UA to cancel and refund. I'm wondering if it is possible to ask AA to refund for the return ticket.
I don't expect AA to refund due to UA's fault, but just wanted to ask in case this is actually possible.
I don't expect AA to refund due to UA's fault, but just wanted to ask in case this is actually possible.
#40
Join Date: Aug 2013
Posts: 92
#41
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,840
If you were on UA or even another *A carrier, it wouldn't be an issue. Separate tickets on separate carriers in separate alliances means you are likely SOL.
#43
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
#44
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
My ORD-SFO outbound today was cancelled by UA due to MX. I have a SJC-ORD ticket on AA tomorrow afternoon. UA automatically rebooked me to tomorrow morning, which makes my trip in vain. I have already called UA to cancel and refund. I'm wondering if it is possible to ask AA to refund for the return ticket.
I don't expect AA to refund due to UA's fault, but just wanted to ask in case this is actually possible.
I don't expect AA to refund due to UA's fault, but just wanted to ask in case this is actually possible.
If you do call and give a good explanation why you were taking the trip in the first place, you might find a sympathetic agent that will allow it. If they believe you were working to improve your position with AA (more EQMs for status, RDMs for an upcoming trip), you might get further than saying you needed UA miles for something.
Good luck.
#45
Join Date: Mar 2015
Location: RBK
Programs: AA EXP
Posts: 128
19 hour delay due to weather - Am I SOL?
First time dealing with a weather delay and missed connections-
Flight thru DFW was diverted to Wichita Falls due to weather. But my connection was also diverted, so I was golden --- until they decided to ground the connection in TUL, and bring in another plane - which of course departed as my plane pulled up to the gate. (all flights AA)
AA can't get me to my destination (YYZ), until tomorrow night (a 19 hour delay) - at which point I've missed my meeting, and there's no reason to go to Toronto. There's a morning flight on AC that would get me to YYZ at 10am. Do I have any recourse to have AA put me on the earliest flight, or am I SOL because it's weather-related?
If AA doesn't have to put me on the "other carrier" flight, what about simply cancelling my DFW-YYZ-DFW legs, and catching the next flight home (SAN)?
(sorry if this is the wrong place - I found a similar post here)
Flight thru DFW was diverted to Wichita Falls due to weather. But my connection was also diverted, so I was golden --- until they decided to ground the connection in TUL, and bring in another plane - which of course departed as my plane pulled up to the gate. (all flights AA)
AA can't get me to my destination (YYZ), until tomorrow night (a 19 hour delay) - at which point I've missed my meeting, and there's no reason to go to Toronto. There's a morning flight on AC that would get me to YYZ at 10am. Do I have any recourse to have AA put me on the earliest flight, or am I SOL because it's weather-related?
If AA doesn't have to put me on the "other carrier" flight, what about simply cancelling my DFW-YYZ-DFW legs, and catching the next flight home (SAN)?
(sorry if this is the wrong place - I found a similar post here)