Jan 13, 2015, 2:43 pm
Last edit by: SingaporeDon
Booking Award Seats on EY / Etihad Airways Using AA / AAdvantage Miles
This thread is about "how to" book Etihad / EY award seats using AA AAdvantage miles. This wiki is new, so anyone with 90/90 who wishes to add helpful information is, of course, urged to do so.
- You cannot search or book awards for travel on EY (Etihad) on www.aa.com
- You can search award availability on EY's website. Look for seats on flights operated by Etihad Airways labeled as "GuestSeats".
- You have to call AA to book them. You may need to request the AA agent to look up the inventory one segment at a time in order to find the inventory in their system. OR:
- Your best bet is to call AA Australia (+61 2-9101-1948 ) - although the call center is actually in Suva, Fiji -as they can see the inventory reliably, and you can book (or put the EY segments on hold so you can flesh out the award afterward).
- A handy EY route map is at http://flights.etihad.com/routemap
- The applicable AAdvantage miles award chart is the oneworld and Other Airline Award Chart
- Award routing rules are in the wikipost of this thread
- It can be instructive to read about our members' successful award bookings on EY using AAdvantage miles in the Success stories of award booking on Etihad using AA miles (>= 2015) thread. [Note: posts prior to 2015 about this topic (with the exception of a few 2014 end of year posts brought forward for continuity) are archived at ARCHIVE: Success stories of award booking on Etihad using AA miles]
- If you find EY inventory from your continent but not your city of choice, as usual you can include any other AAdvantage award airlines in order to complete the itinerary. E.g. LHR-xAUH-DEL-xAUH-CDG on EY connecting to CDG-LHR on BA.
How to: Use AA Miles to Book Award on Etihad / EY (Archive - 2015 and earlier)
Nov 25, 2015, 12:37 pm
#961
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,624
What do people generally do in terms of booking travel for two in the Apartments? Is there any real need to book two in F? It seems like two people could enjoy the experience basically just as well by booking only one in F and the other spending most of the flight up in F. Is there a strong reason not to save a few miles that way?
Book the other person in business or economy class and can expect that that passenger will be in that cabin
Nov 25, 2015, 12:43 pm
#962
Join Date: Jan 2015
Location: LHR
Programs: AA
Posts: 773
Okay, fair point. If I booked F for me and my SO, we'd probably end up spending as much time as possible in the same Apartment anyway, which is why I ask.
Nov 25, 2015, 2:07 pm
#963
Join Date: Nov 2007
Location: KYE
Posts: 4,156
It will be very uncomfortable for the second person, even for yourself. The suites aren't designed to have 2 passengers in them for extended periods.
Nov 25, 2015, 3:09 pm
#965
Join Date: Jul 2003
Location: Miami
Programs: AA EXP (OW EME), Hyatt Globalist
Posts: 441
Another AA Australia Success
Saw 2 F and 2J available on same flight AUH-BKK in March on both KVS and Etihad website. AA US saw neither F or J. Called AA Australia and booked.
Nov 25, 2015, 3:37 pm
#966
Join Date: Jul 2012
Location: SFO
Programs: AA Platinum
Posts: 24
Yet Another Australia Success
Just to add more fuel to the Australia fire:
I rang up the US call center and attempted to book BOM-AUH-LHR-SFO only to be told there was no availability on the first two legs (not even Economy).
Called up the Australia call centre and booked no problem.
I'm hoping that AUH-JFK opens up again, though if it doesn't I won't be, you know, *horribly* upset.
I rang up the US call center and attempted to book BOM-AUH-LHR-SFO only to be told there was no availability on the first two legs (not even Economy).
Called up the Australia call centre and booked no problem.
I'm hoping that AUH-JFK opens up again, though if it doesn't I won't be, you know, *horribly* upset.
Nov 25, 2015, 5:25 pm
#967
Join Date: Dec 2012
Posts: 46
First class Etihad not available with AA miles
When I logged into to Etihad account I saw many seats available for redemption from London to Dubai in 2016. However, when I called AA to redeem a First Class ticket they told me no availability from Mar to Sept. Do you know why? Thx
Nov 25, 2015, 5:40 pm
#968
Join Date: Feb 2010
Posts: 642
See recent discussion in this thread: http://www.flyertalk.com/forum/ameri...idated-25.html
Basically, the AA Australian agents are able to see space (assuming GuestSeat space is available on etihad.com, they should see it).
Give that call center a try.
Basically, the AA Australian agents are able to see space (assuming GuestSeat space is available on etihad.com, they should see it).
Give that call center a try.
Nov 25, 2015, 5:42 pm
#969
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Crikey! Suggest you check the main thread on EY redemptions, then give a nice Thursday morning call down under, mate.
Nov 25, 2015, 6:51 pm
#970
Join Date: Dec 2012
Posts: 46
See recent discussion in this thread: http://www.flyertalk.com/forum/ameri...idated-25.html
Basically, the AA Australian agents are able to see space (assuming GuestSeat space is available on etihad.com, they should see it).
Give that call center a try.
Basically, the AA Australian agents are able to see space (assuming GuestSeat space is available on etihad.com, they should see it).
Give that call center a try.
Nov 25, 2015, 8:19 pm
#971
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
Nov 27, 2015, 4:59 pm
#972
Join Date: Jul 2010
Posts: 357
Zero awards?
A random, not thorough seach of 2016 is showing zero F guest seat availability on etihad.com. First time I've ever not been able to find good availability. What gives?
Nov 27, 2015, 6:31 pm
#974
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
Nov 28, 2015, 6:54 am
#975
Join Date: Aug 2012
Location: TXL
Programs: *G, AB Gold, EY Gold, Hilto Diamond, SPG Gold
Posts: 48
When searchin for availability on the Etihad site, I see available seats under First Guest, but they are greyed out and the do can't be selected. This is different from boxes with "sold out".
Does this mean there is no availability? Or just that I don't have enough miles to book this?
Thanks everyone!
Does this mean there is no availability? Or just that I don't have enough miles to book this?
Thanks everyone!