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[Archived] TSA Pre-Check / PreCheck Known Traveler program for AA FFs

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Old Dec 26, 2012, 9:58 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
TSA Pre-Check / PreCheck Known Traveler program for AA FFs (consolidated)


You are eligible to be selected (on a flight-by-flight basis) for TSA PreCheck expedited screening if:
  • You are a frequent American Airlines flyer that have been invited by American Airlines to participate and followed the instructions on the email to accept, or/and
  • You participate in a "Trusted Traveler" program (Global Entry, NEXUS, SENTRI and/or TSA PreCheck application program) and have entered your "Known Traveler ID" in the reservation
    • If you're using your AAdvantage number, you can enter the "Known Traveler ID" in the Personal Information and Password tab of My Account) so it will auto-populate in all new reservations bearing the AAdvantage number made anywhere
    • If your reservation doesn't have your AAdvantage number, you can retrieve it and add the "Known Traveler ID" to it. The method is not very intuitive: on AA.com click on my trips, then on view all, then on find my reservation and enter either the record locator (if you know it), or the flight information using the AA operating flight number (not any eventual codeshare number from another airline).
    • Your Secure Flight Information (name, sex, DOB) in the reservation must match the one with the program (except for "middle" or other names, which are ignored) (name on ticket does not matter)
    • You will find your "Known Traveler ID" on the GOES website or on your program's card, under the name "PASSID". It is either 9 digits or the letters TT plus 7 digits
You will know if you have been selected on a particular flight if the wording or logo "TSA PreCheck" appear on your boarding pass.

NOTE: 20 May 2016: "Today’s announcement makes a total of 16 carriers that participate in TSA Pre✓®: Aeromexico, Air Canada, Alaska Airlines, Allegiant, American Airlines, Cape Air, Delta Air Lines, Etihad Airways, Hawaiian Airlines, JetBlue Airways, Seaborne Airlines, Southwest Airlines, Sun Country Airlines, United Airlines, Virgin America and WestJet.

Passengers who are eligible for TSA Pre✓® include: members of the TSA Pre✓® application program, U.S. Customs and Border Protection (CBP) Trusted Traveler program, Global Entry, and Canadian citizens who are members of CBP’s NEXUS program. TSA Pre✓® is also available for U.S. Armed Forces service members, including those serving in the U.S. Coast Guard, Reserves and National Guard."

Link

How it works

In the Pre-Check lane, you no longer need to remove the following items:
  • Shoes (some, such as steel-toed shoes, may require removal)
  • 3-1-1 compliant bag from your carry-on (all liquid restrictions still apply)
  • Laptop from your bag (if electronics are stacked on top of each other, they require removal)
  • Light outerwear or jacket
  • Belt (large belt buckles may require removal)
  • Pre-Check Lanes are WTMD only-- No NoS in use
LOCATIONS

Link to FlyerGuide Wiki listing of American Airlines (only) PreCheck checkpoints.

Link to FT thread AA Airport / Concourse TSA PreCheck - Hours [only] (may not be current)

See also post 1 of this thread. (It contains much additional info in the Moderator's Note.)

NOTE: PreCheck is changing to a Trusted Traveler (GE/NEXUS/SENTRI) -like program, where anyone will be able apply and pay USD $85 (online or at a PreCheck enrollment center), be vetted for approval, present proof of identification and be fingerprinted at a PreCheck enrollment center (IAD and IND, opening Fall 2013, will be thie first), and be granted PreCheck status for five years from that time. It will not be airline - or airline status - tied.

"Current PreCheck participants, including those eligible via a CBP Trusted Traveler Program such as Global Entry, will continue to receive PreCheck eligibility. Participants who opted-in through their airline frequent flyer program may want to consider applying for PreCheck, as they are more likely to be selected for PreCheck expedited screening more often if they are vetted via the PreCheck application process." Link.

Trusted Traveler (Global Entry, Nexus, Sentri) and Having Problems with PreCheck?






If you belong to one of the Trusted Traveler Programs listed above, you may run into issues getting PreCheck clearance if your Secure Flight Data is not an exact match to the data that you entered into your application on the GOES (Global Online Enrollment System) website when you applied for your TT membership.

For example, if your airline account has Bob Jones, but your GOES account has Bob James Jones, then the TSA may not be associating your information properly when it "decides" who can and can not have access. Additionally, if your PASS ID # (listed above in the screen-shots) is not an exact match, there will be a mismatch when TSA processes your information, and you will not receive PreCheck.

To ensure you receive PreCheck on all flights (domestic & internatioal), be sure to ensure the information in your AA profile is accurate. The name on the ticket does not matter- the "Secure Flight Data" is what is used to determine PreCheck status.


Signed in members with 90 days / 90 posts can edit this Wikipost; wiki contents may be printed by using the (lower right wiki corner)



TSA Pre✓® / PreCheck / Pre Check Issues, Changes, etc.

Known issues:

  • Not every airport or terminal offers the TSA Pre✓® program

  • TSA Pre✓® may have limited or irregular hours or closed at times without notice

  • TSA Pre✓® members are still be subject to random selection for intensified screening

  • TSA Pre✓® program has changed from an airline elite invitation program to a fee-based program with certain screening requirements

  • If one's TSA Pre✓® status is from the pilot invitation program and one doesn't have a Known Traveler Number ("KTN"), TSA Pre✓® status may not carry on to another airline and one may experience increasing denials (not having the TSA Pre✓® printed on boarding pass and being sent to the regular TSA screening queues

Link to TSA Application Program and TSA Pre✓® program information, links

Changes to TSA Pre✓®

TSA Pre✓® was originally offered by certain airlines to their elite status members. These TSA Pre✓® members do not have a Known Traveler Number from a USDHS trusted traveler program (GOES / Global Entry, NEXUS, SENTRI or the new $85 fee based TSA Pre✓® Application Program offered to the flying public with 5 year renewal), making TSA Pre✓® status portability challenging. See the DHS Trusted Traveler programs listing and comparison chart here. Please read the following:

From American Airlines, April 2015:

This month, the Transportation Security Administration (TSA) is making changes to the TSA Pre✓® Trusted Traveler Program that will impact which travelers receive expedited screening. If you're not already a member of one of the Trusted Traveler programs like Global Entry or the TSA Pre✓® Application Program, you will probably see a decline in how often you receive expedited screening, even if you've previously "opted-in" through a frequent flyer program.

The best way to increase your chances of receiving TSA Pre✓® on a regular basis is to register for a Trusted Traveler Program with the Department of Homeland Security at dhs.gov/tt. Once you receive your Known Traveler Number (KTN) from TSA, be sure you update your AAdvantage profile.

To add your KTN to your AAdvantage profile:
  • Login to your account on aa.com and select My Account from the AAdvantage menu
  • Within My Account, go to the Information and Password tab
  • Add your Customs and Border Protection 9-digit PASS ID to your secure traveler information
For more information on TSA Pre✓®, visit tsa.gov/tsa-precheck.
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[Archived] TSA Pre-Check / PreCheck Known Traveler program for AA FFs

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Old Sep 18, 2015, 6:25 pm
  #6151  
FlyerTalk Evangelist
 
Join Date: Aug 2006
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Completely boilerplate response that does not address the issue at all.

Dear Mr. VickiSoCal:

On behalf of American Airlines and US Airways, thank you for contacting us.
To ensure the continued improvement of the airport screening process, the U.S. Department of Transportation has asked us to advise customers to contact the Transportation Security Administration (TSA) directly with feedback or issues concerning security checkpoints. The TSA Consumer Response Center may be accessed toll-free at 1-866-289-9673 or you can use their convenient online customer contact form available at www.tsa.gov/contact.
We are all working hard to ensure that every flight on American is enjoyable and that your every contact with our people is pleasant and productive, Mr. Campell. Please travel with us again soon; it is always our privilege to serve you.

Sincerely,

xxxxxxxxxxxxx
Customer Relations
American Airlines
VickiSoCal is offline  
Old Sep 19, 2015, 4:37 pm
  #6152  
 
Join Date: Mar 2009
Location: LAX
Programs: AA Ex Platinum, AA million miler, Marriott Bonvoy Titanium, UA Silver
Posts: 296
TSA Pre-Check AA metal using BA Miles?

I am flying tomorrow on an AA flight using British Airways miles. When I checked in on AA and printed my boarding pass it did not include my Pre-Check. I have a Global Entry number and get pre-check every time I fly.

I am guessing that BA does not participate in Pre-Check and maybe it does not transfer to AA.

Any thoughts are appreciated.

Thanks.

David
go4bal is offline  
Old Sep 19, 2015, 7:25 pm
  #6153  
 
Join Date: Mar 2003
Programs: BA GGL; AA LT Gold; AS 100K; DL MM GM; Hyatt G*list, Hilton Diamond; SQ silver
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I believe I was able to do exactly that by simply asking a check-in agent to add my known traveler number. Though if I remember correctly, she said it was already in there. In any case, she handed me a boarding pass with TSA pre
DeltaFlyingProf is offline  
Old Sep 19, 2015, 7:53 pm
  #6154  
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Did you generate an AA record locator after you booked your flight on the BA website? (Easiest to do that using the Finnair website). I've learned that is the surest way to get our Global Entry benefit of TSA Pre when I book AA flights using other partner miles for award (or cash tickets for that matter).

Once you have your AA record locator you can make sure your Aadvantage number is on your record (which should automatically include your global entry known traveler number if you've put it in your profile). Also be sure you input your global entry number in your profile on the BA website too.

But if all else fails, just check in with an agent at the AA counter at the airport and they can reissue your boarding pass to show TSA Pre.
TxTrav is offline  
Old Sep 20, 2015, 3:34 am
  #6155  
 
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Keep in mind precheck is not a guaranteed thing even if you have global entry or pay for precheck. There's always an element of "random" in it.
Col Ronson is offline  
Old Sep 20, 2015, 8:38 am
  #6156  
 
Join Date: May 2007
Location: Dallas
Programs: AA LTPlat, Marriott LTTitanium, IHG Spire, Hyatt Globalist
Posts: 44
I fly a lot of BA short haul award tickets and almost always have to add the KTN at check-in. It's worked for a year until last week and no way the agent could get the TSA Precheck. I also have GE which is a different number and gave that to her and it worked the first time. Glad I have both of them now instead of feeling stupid I didn't just get GE.
boogen is offline  
Old Sep 22, 2015, 2:00 pm
  #6157  
 
Join Date: Apr 2001
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Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
Posts: 7,259
Originally Posted by Col Ronson
Keep in mind precheck is not a guaranteed thing even if you have global entry or pay for precheck. There's always an element of "random" in it.
I suppose anything is possible and there's always some level of randomness, but in nearly 2 years of having GE and hundreds of flights, I've never missed getting PreCheck on my BP when flying AA, AS, US, United, Delta, or Southwest.
aamilesslave is offline  
Old Sep 22, 2015, 2:04 pm
  #6158  
 
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
Posts: 7,259
Originally Posted by TxTrav
Once you have your AA record locator you can make sure your Aadvantage number is on your record (which should automatically include your global entry known traveler number if you've put it in your profile). Also be sure you input your global entry number in your profile on the BA website too.
If you bring up your reservation on AA.com, you can go to Add/Edit Passenger details to not only confirm/update your AAdvantage number but also confirm/update your Known Traveler number for the individual reservation.
aamilesslave is offline  
Old Sep 22, 2015, 3:11 pm
  #6159  
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This is easily accomplished. Pre-Check is based on operating carrier, e.g. AA, not payment form, e.g. miles.

You can either enter the KTN yourself on the AA website or wait until you are at the counter and find an agent to do it for you. Risk in waiting is that the system does not always instantly process KTNs and there is some risk that you won't clear before you need to head to the checkpoint.

TSA advises that it can take up to 72 hours, but I've found that it can be relatively instant (<1 min).
Often1 is offline  
Old Sep 22, 2015, 6:36 pm
  #6160  
 
Join Date: Jun 2003
Location: Boston; DC
Programs: AA EXP/2mm; UA 1k;
Posts: 673
For US flights I go to rj.com/en and update the booking reference there. the annoying thing is you have to enter a passport (even for a US domestic segment) but you can change to your AA FFN, then go back to the US site for preferred seats, etc.
Shawn02139 is offline  
Old Sep 24, 2015, 12:24 pm
  #6161  
 
Join Date: Aug 2011
Posts: 11
This just happened to me. So frustrating. Flying tomorrow on ticket booked with Avios via BA. I'd done everything suggested here -- gotten my AA record locator, even called AA and had them toss my BA Executive Club number out of the reservation and add in my AAdvantage number. Added my KTN to the reservation. Just now before checking in online I double-checked that the KTN was on the reservation. Checked in ... and no pre-check.

I have an extremely tight morning before my flight tomorrow so it stinks that I'll still have to stand in line like a chump to get my KTN added and boarding pass re-issued even though I dotted all my i's and crossed all my t's.

FWIW, I flew on AA with an Avios ticket three weeks ago and the same exact thing happened, so I call shenanigans.
karolinatx is offline  
Old Oct 2, 2015, 10:05 am
  #6162  
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TSA Pre-Check AA metal using BA Miles?

Never had PreCheck problems flying AA using Avios. Perhaps a name mismatch issue with the way BA is building the PNR?
seawolf is offline  
Old Oct 2, 2015, 4:48 pm
  #6163  
 
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
BA doesn't use Pre-Check. If your AA ffn has Known Traveller Number, you would have gotten it.

I get PreCheck on my avios booked AA flights. But, of course, it is not guarantee even with a GE card.
carsnoceans is offline  
Old Oct 2, 2015, 10:48 pm
  #6164  
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Originally Posted by carsnoceans
BA doesn't use Pre-Check. If your AA ffn has Known Traveller Number, you would have gotten it.

I get PreCheck on my avios booked AA flights. But, of course, it is not guarantee even with a GE card.
But of course that requires changing the FFN from BA to AA after booking (and knowing how to do so). Someone who has Plat+ status is likely to want to do that anyway to be able to select MCE (if it's Y that's booked), but I mention it in case the OP has no status and wouldn't have thought to switch to their AA FFN if not for the Known Traveler Number issue.
sdsearch is offline  
Old Oct 2, 2015, 11:02 pm
  #6165  
 
Join Date: Jan 2012
Location: ORD
Posts: 986
As long as I change to my AA number (using finnair or whatnot), precheck always comes up fine.
Bttc is offline  


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