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[Archived] TSA Pre-Check / PreCheck Known Traveler program for AA FFs

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Old Dec 26, 2012, 9:58 pm
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Last edit by: JDiver
TSA Pre-Check / PreCheck Known Traveler program for AA FFs (consolidated)


You are eligible to be selected (on a flight-by-flight basis) for TSA PreCheck expedited screening if:
  • You are a frequent American Airlines flyer that have been invited by American Airlines to participate and followed the instructions on the email to accept, or/and
  • You participate in a "Trusted Traveler" program (Global Entry, NEXUS, SENTRI and/or TSA PreCheck application program) and have entered your "Known Traveler ID" in the reservation
    • If you're using your AAdvantage number, you can enter the "Known Traveler ID" in the Personal Information and Password tab of My Account) so it will auto-populate in all new reservations bearing the AAdvantage number made anywhere
    • If your reservation doesn't have your AAdvantage number, you can retrieve it and add the "Known Traveler ID" to it. The method is not very intuitive: on AA.com click on my trips, then on view all, then on find my reservation and enter either the record locator (if you know it), or the flight information using the AA operating flight number (not any eventual codeshare number from another airline).
    • Your Secure Flight Information (name, sex, DOB) in the reservation must match the one with the program (except for "middle" or other names, which are ignored) (name on ticket does not matter)
    • You will find your "Known Traveler ID" on the GOES website or on your program's card, under the name "PASSID". It is either 9 digits or the letters TT plus 7 digits
You will know if you have been selected on a particular flight if the wording or logo "TSA PreCheck" appear on your boarding pass.

NOTE: 20 May 2016: "Today’s announcement makes a total of 16 carriers that participate in TSA Pre✓®: Aeromexico, Air Canada, Alaska Airlines, Allegiant, American Airlines, Cape Air, Delta Air Lines, Etihad Airways, Hawaiian Airlines, JetBlue Airways, Seaborne Airlines, Southwest Airlines, Sun Country Airlines, United Airlines, Virgin America and WestJet.

Passengers who are eligible for TSA Pre✓® include: members of the TSA Pre✓® application program, U.S. Customs and Border Protection (CBP) Trusted Traveler program, Global Entry, and Canadian citizens who are members of CBP’s NEXUS program. TSA Pre✓® is also available for U.S. Armed Forces service members, including those serving in the U.S. Coast Guard, Reserves and National Guard."

Link

How it works

In the Pre-Check lane, you no longer need to remove the following items:
  • Shoes (some, such as steel-toed shoes, may require removal)
  • 3-1-1 compliant bag from your carry-on (all liquid restrictions still apply)
  • Laptop from your bag (if electronics are stacked on top of each other, they require removal)
  • Light outerwear or jacket
  • Belt (large belt buckles may require removal)
  • Pre-Check Lanes are WTMD only-- No NoS in use
LOCATIONS

Link to FlyerGuide Wiki listing of American Airlines (only) PreCheck checkpoints.

Link to FT thread AA Airport / Concourse TSA PreCheck - Hours [only] (may not be current)

See also post 1 of this thread. (It contains much additional info in the Moderator's Note.)

NOTE: PreCheck is changing to a Trusted Traveler (GE/NEXUS/SENTRI) -like program, where anyone will be able apply and pay USD $85 (online or at a PreCheck enrollment center), be vetted for approval, present proof of identification and be fingerprinted at a PreCheck enrollment center (IAD and IND, opening Fall 2013, will be thie first), and be granted PreCheck status for five years from that time. It will not be airline - or airline status - tied.

"Current PreCheck participants, including those eligible via a CBP Trusted Traveler Program such as Global Entry, will continue to receive PreCheck eligibility. Participants who opted-in through their airline frequent flyer program may want to consider applying for PreCheck, as they are more likely to be selected for PreCheck expedited screening more often if they are vetted via the PreCheck application process." Link.

Trusted Traveler (Global Entry, Nexus, Sentri) and Having Problems with PreCheck?






If you belong to one of the Trusted Traveler Programs listed above, you may run into issues getting PreCheck clearance if your Secure Flight Data is not an exact match to the data that you entered into your application on the GOES (Global Online Enrollment System) website when you applied for your TT membership.

For example, if your airline account has Bob Jones, but your GOES account has Bob James Jones, then the TSA may not be associating your information properly when it "decides" who can and can not have access. Additionally, if your PASS ID # (listed above in the screen-shots) is not an exact match, there will be a mismatch when TSA processes your information, and you will not receive PreCheck.

To ensure you receive PreCheck on all flights (domestic & internatioal), be sure to ensure the information in your AA profile is accurate. The name on the ticket does not matter- the "Secure Flight Data" is what is used to determine PreCheck status.


Signed in members with 90 days / 90 posts can edit this Wikipost; wiki contents may be printed by using the (lower right wiki corner)



TSA Pre✓® / PreCheck / Pre Check Issues, Changes, etc.

Known issues:

  • Not every airport or terminal offers the TSA Pre✓® program

  • TSA Pre✓® may have limited or irregular hours or closed at times without notice

  • TSA Pre✓® members are still be subject to random selection for intensified screening

  • TSA Pre✓® program has changed from an airline elite invitation program to a fee-based program with certain screening requirements

  • If one's TSA Pre✓® status is from the pilot invitation program and one doesn't have a Known Traveler Number ("KTN"), TSA Pre✓® status may not carry on to another airline and one may experience increasing denials (not having the TSA Pre✓® printed on boarding pass and being sent to the regular TSA screening queues

Link to TSA Application Program and TSA Pre✓® program information, links

Changes to TSA Pre✓®

TSA Pre✓® was originally offered by certain airlines to their elite status members. These TSA Pre✓® members do not have a Known Traveler Number from a USDHS trusted traveler program (GOES / Global Entry, NEXUS, SENTRI or the new $85 fee based TSA Pre✓® Application Program offered to the flying public with 5 year renewal), making TSA Pre✓® status portability challenging. See the DHS Trusted Traveler programs listing and comparison chart here. Please read the following:

From American Airlines, April 2015:

This month, the Transportation Security Administration (TSA) is making changes to the TSA Pre✓® Trusted Traveler Program that will impact which travelers receive expedited screening. If you're not already a member of one of the Trusted Traveler programs like Global Entry or the TSA Pre✓® Application Program, you will probably see a decline in how often you receive expedited screening, even if you've previously "opted-in" through a frequent flyer program.

The best way to increase your chances of receiving TSA Pre✓® on a regular basis is to register for a Trusted Traveler Program with the Department of Homeland Security at dhs.gov/tt. Once you receive your Known Traveler Number (KTN) from TSA, be sure you update your AAdvantage profile.

To add your KTN to your AAdvantage profile:
  • Login to your account on aa.com and select My Account from the AAdvantage menu
  • Within My Account, go to the Information and Password tab
  • Add your Customs and Border Protection 9-digit PASS ID to your secure traveler information
For more information on TSA Pre✓®, visit tsa.gov/tsa-precheck.
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[Archived] TSA Pre-Check / PreCheck Known Traveler program for AA FFs

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Old Sep 27, 2012, 7:27 pm
  #3001  
 
Join Date: Mar 2002
Location: Dallas, TX
Programs: AA GLD, Marriott PLT, Hilton Diamond
Posts: 2,900
1-1 now.

Got denied at CVG today. First, they had troubles scanning the BP the kiosk spit out. They told me I could get a new one and try again or go to the normal security line (Which was quite long today). I stood off to the side and pulled up a mobile boarding pass and asked them if it was OK to try that. They did.. But no go.

Had to fight my way back out the line. They directed me over to the airline crew line. Many people were rejected.

There really has to be a better way to let people know before they stand around int he pre-check line that they are actually going to get through.
jsmeeker is offline  
Old Sep 27, 2012, 7:32 pm
  #3002  
 
Join Date: Aug 2005
Location: DEN
Programs: AA PLT/2MM, UA PLT, Inspirato, Wheels Up, Marriott Gold, Hilton Gold, Amex Plat
Posts: 431
Denver will be getting the Pre-Check program soon. DIA has been promoting it with signs and handouts at the airport recently. I asked the TSA agent for some details today, and she said that it is supposed to be ready in October, and it will be located downstairs at either the "Colorado flag" or "American flag" checkpoints...it will not be offered at Bridge Security.
nddomer04 is offline  
Old Sep 28, 2012, 5:03 am
  #3003  
 
Join Date: Dec 2009
Location: DCA's home, AA hubs and spokes are where you'll usually find me
Programs: AA EXP, SPG Plat
Posts: 367
Originally Posted by Ross0
Any one know when we can expect to see TSA pre-check for AA at DCA? I saw a sign at the at the mid-pier check-point (gates 23-34) last week that says it is coming soon, but didn't see an ETA.
That sign has been there a couple of months - since shortly after they massacred that whole checkpoint by installing the nude-o-scopes. The sign is confusing because my understanding was DCA wasn't on the Pre-Check list for that pier, only for the Delta pier.
GloverParker is offline  
Old Sep 28, 2012, 12:27 pm
  #3004  
 
Join Date: Apr 2009
Location: WAS
Programs: AMEX Platinum, Global Entry, Priority Pass, SPG Gold, HHonors Gold
Posts: 1,594
Originally Posted by GloverParker
That sign has been there a couple of months - since shortly after they massacred that whole checkpoint by installing the nude-o-scopes. The sign is confusing because my understanding was DCA wasn't on the Pre-Check list for that pier, only for the Delta pier.
PreCheck is available at the Delta (south) pier, and at the US (north) pier. IIRC, the signs state that PreCheck is "coming to an airport near you: this one," but don't specify the checkpoints at which PreCheck will be offered.
14940674 is offline  
Old Sep 28, 2012, 1:34 pm
  #3005  
 
Join Date: Aug 2003
Programs: Bonvoy Amb; AA EXP
Posts: 1,136
Originally Posted by dmsdfw
There is no requirement per-se to have a middle name, or to use one if you do have one. The requirement is that when you have PreCheck through both airline invite and GE then the names must match between the entry in GOES and your FF account. For example, if your GE card gives your name as JOHN MICHAEL BLOGS while your Aadvantage account is in the name of JOHN BLOGS then PreCheck will fail because the names don't match.
OK, count me in as someone that had success pre-July and am 0-12 since.
-I qualified through GE and EXP.
- MY GE card is JOHN MICHAEL BLOGS
- My corporate travel folks book things that look like JOHN M (No Middle) BLOGS

Based on advice here, I changed my "Secure Flight Information" name to JOHN MICHAEL BLOGS (It previously didn't have a middle name).

However, in my flight itinerary, when I click on Add/Edit Passenger information, it still reads as JOHN M (no middle) BLOGS.

My question is, is it the Secure Flight Information that needs to match GE (done) OR the itinerary name, which does not match GE?

If it is the latter, I'm SOL as much of my travel for the rest of the year is booked.

BTW (Chicago passport control was an absolute crap show yesterday and GE probably saved me 1-1.5 hours.) Don't know if it is always like this, but it is really crappy if it is.
Score8 is offline  
Old Sep 28, 2012, 2:05 pm
  #3006  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by Score8
My question is, is it the Secure Flight Information that needs to match GE (done) OR the itinerary name, which does not match GE?

If it is the latter, I'm SOL as much of my travel for the rest of the year is booked.
Your boarding pass has to match your GE / Secure Flight Information.

Soif it's wrong in your itenerary, your SOL if all you're going to do is check in online, print your boarding pass at home / hotel, and then go to security. (I think you're even SOL if you use kiosks to check in and print boarding passes.)

If it's wrong in your itenerary, your only choice it try to fix it at check-in (by a live human agent!) and get a "fixed" boarding pass there. That, of course, requires spending more time at check-in, which would pay off if successful but would simply add to your woes if not successful.

IIRC upthread people were talking about getting their boarding passes fixed to add middle names at check-in. (But I, not having a middle name at all, have never had to go through this myself, so don't have first-hand experience, only what I've read in this thread.)
sdsearch is offline  
Old Sep 28, 2012, 2:16 pm
  #3007  
 
Join Date: Sep 2011
Programs: AA SPG Amex
Posts: 4,644
Originally Posted by sdsearch
Your boarding pass has to match your GE / Secure Flight Information.

Soif it's wrong in your itenerary, your SOL if all you're going to do is check in online, print your boarding pass at home / hotel, and then go to security. (I think you're even SOL if you use kiosks to check in and print boarding passes.)

If it's wrong in your itenerary, your only choice it try to fix it at check-in (by a live human agent!) and get a "fixed" boarding pass there. That, of course, requires spending more time at check-in, which would pay off if successful but would simply add to your woes if not successful.

IIRC upthread people were talking about getting their boarding passes fixed to add middle names at check-in. (But I, not having a middle name at all, have never had to go through this myself, so don't have first-hand experience, only what I've read in this thread.)
When I heard about the middle name issues I went and updated my reservations to include it and realized that my GE credentials had been dumped from my profile. Phone agent said all was restored but not wanting to take any chances I went to a live agent at ORD last time I flew (mid-August). I was told everything was in order and was given a new BP. However this BP did NOT have my middle name printed on it, even though my AA account and GE credentials contain the middle name, yet I still got LLL.
Upgraded! is offline  
Old Sep 28, 2012, 2:23 pm
  #3008  
 
Join Date: Nov 2010
Programs: AA PLT 3MM
Posts: 1,135
Originally Posted by sdsearch
If it's wrong in your itenerary, your only choice it try to fix it at check-in (by a live human agent!) and get a "fixed" boarding pass there. That, of course, requires spending more time at check-in, which would pay off if successful but would simply add to your woes if not successful.

IIRC upthread people were talking about getting their boarding passes fixed to add middle names at check-in. (But I, not having a middle name at all, have never had to go through this myself, so don't have first-hand experience, only what I've read in this thread.)
I did manage to get an agent to fix a name problem, but it was quite a lot of effort because they actually have to re-issue the ticket.

As an aside, in my case it turned out not to matter anyway. The problem I had was that my GOES profile has my first, middle and last names correct whereas a trip booked with AA Vacations had the first and middle names in the first name field, the middle name field blank and the last name field correct. From what other people have said here, this would have worked without correction since it appears they match the overall name - not each field individually.
dmsdfw is offline  
Old Sep 28, 2012, 3:07 pm
  #3009  
 
Join Date: Dec 2009
Location: DCA's home, AA hubs and spokes are where you'll usually find me
Programs: AA EXP, SPG Plat
Posts: 367
Originally Posted by Score8
OK, count me in as someone that had success pre-July and am 0-12 since.
-I qualified through GE and EXP.
- MY GE card is JOHN MICHAEL BLOGS
- My corporate travel folks book things that look like JOHN M (No Middle) BLOGS

Based on advice here, I changed my "Secure Flight Information" name to JOHN MICHAEL BLOGS (It previously didn't have a middle name).

However, in my flight itinerary, when I click on Add/Edit Passenger information, it still reads as JOHN M (no middle) BLOGS.

My question is, is it the Secure Flight Information that needs to match GE (done) OR the itinerary name, which does not match GE?

If it is the latter, I'm SOL as much of my travel for the rest of the year is booked.

BTW (Chicago passport control was an absolute crap show yesterday and GE probably saved me 1-1.5 hours.) Don't know if it is always like this, but it is really crappy if it is.
I had this precise problem -- it was completely solved by simply deleting my GE number from my AA profile so it defaulted back to my status qualification. Worked like a charm on my next flight (3 days later).
GloverParker is offline  
Old Sep 29, 2012, 10:53 am
  #3010  
 
Join Date: Feb 2008
Location: BOS
Programs: AA Lifetime Plat, Marriott Lifetime Plat, Free Agent
Posts: 142
PreCheck at BOS

There is now a PreCheck lane at BOS for AA. Uses flight crew line....

More evidence on the need for Customs Trusted Traveller middle name to match reservations. Prior to changing my reservations to have a middle name match, I was 0/9, and 3/3 since.
fanch26 is offline  
Old Sep 29, 2012, 12:04 pm
  #3011  
 
Join Date: May 2008
Location: SBA
Programs: AA EXP & 1MM, BA Gold, *wood Platinum, Hyatt Diamond
Posts: 36
This may have been covered earlier in the forum, but I had an experience yesterday I thought I would share. I am Precheck approved through my EXP status with AA. I was at PHX yesterday at the USAirways terminal 4. I was denied PreCheck because I was on USAirways, and apparently one needs to be on the list through every airline being flown. So, don't try to go through the special line if you are not of status with the airline being flow and approved through that airline. Otherwise, TSA might just send you to the back of the regular line.

I mistakenly assumed the government could know who I am by my name, DOB, a million other pieces of information on me in their systems, etc. across all carriers. Nope. I feel safe!
PPL Jon is offline  
Old Sep 29, 2012, 12:34 pm
  #3012  
 
Join Date: Nov 2010
Location: NYC
Programs: AA EXP, Hilton GLD, Marriott Plat, NEXUS/GE
Posts: 2,872
Originally Posted by PPL Jon
This may have been covered earlier in the forum, but I had an experience yesterday I thought I would share. I am Precheck approved through my EXP status with AA. I was at PHX yesterday at the USAirways terminal 4. I was denied PreCheck because I was on USAirways, and apparently one needs to be on the list through every airline being flown. So, don't try to go through the special line if you are not of status with the airline being flow and approved through that airline. Otherwise, TSA might just send you to the back of the regular line.

I mistakenly assumed the government could know who I am by my name, DOB, a million other pieces of information on me in their systems, etc. across all carriers. Nope. I feel safe!
If you have a trusted traveler card, Precheck works across the airlines.
FlyerChrisK is offline  
Old Sep 29, 2012, 12:55 pm
  #3013  
 
Join Date: Nov 2010
Programs: AA PLT 3MM
Posts: 1,135
Originally Posted by FlyerChrisK
If you have a trusted traveler card, Precheck works across the airlines.
But only if you've entered your PASS ID into the reservation in someway.
dmsdfw is offline  
Old Sep 29, 2012, 1:04 pm
  #3014  
 
Join Date: Dec 2004
Location: STL
Programs: MR LT Titanium, UA 1K, DL Gold, AA EXP
Posts: 886
Spoke at length to a TSA agent in STL after another denial of pre-check. He said that day they had 29 people scheduled to come through clear on pre-check. No idea how they knew in advance, or if he was merely blowing smoke, but he indicated he found it far, far too restrictive as well, especially since they staff an entire lane for it.
dartagnan is offline  
Old Sep 29, 2012, 1:16 pm
  #3015  
FlyerTalk Evangelist
 
Join Date: Aug 2011
Location: Austin, Texas
Programs: Airline nobody. Sad!
Posts: 26,062
TSA Pre-Check /PreCheck Known Traveler program for AA elite / FFs (consolidated)

My GE card has my full middle name and my AA tickets are all middle initial, and I still got LLL at BOS this morning (nice to finally have it at the AA checkpoint). I was the only one through while there, I don't think a lot of people know about it to be honest, it didn't seem like a rejection issue. I put my number into the section for it on AA online about five days ago, I had put it in before but it got dumped somehow.
TheBOSman is offline  


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