Jan 2, 2013, 4:02 am
Last edit by: Prospero
Air Tahiti Nui (TN) is a non-oneworld airline partner of AA. AAdvantage members may use AA miles for awards on TN; members earn miles on TN only if flying TN as an AA marketed / codeshare. AA and TN have expanded codesharing to include CDG, AKL. It is also possible to earn AA miles flying as a Qantas codeshare due to an exclusion from the normal oneworld rule of earning on a oneworld codeshare only if operated by another oneworld airline.
You can now search for TN award availability on aa.com. But you may have to call AA due to some aa.com anomalous behavior. You may also use tools such as ExpertFlyer to find availability, or use Qantas as described in The High Life here.
NOTE: Air Tahiti Nui is “skipping” the USA with the exception of 4-5 flights weekly as of mid-March 2020 and initially through 7 April due to the novel Coronavirus and flying PPT-CDG without stopping at LAX. Link to TN travel policy page.
For AAdvantage awards, remember there must be an unconstructed fare offered by TN - as the most significant carrier - from one's origin - it may not be so likely you'll find an unconstructed fare from FAR or JAX to PPT, more likely from DFW. Otherwise, you may need to get yourself to an OK origin airport with a separate award or paid ticket.
See mercruiser's TN Business award booking process here.
NOTE: AA Agents may have difficulty finding the award space themselves, but:
See the aa.com page on award redemption charts, including the South Pacific, here. From March 22, 2016 on, here.
See post #1 for information on the TN 787 and illustrations, including seat chartand post #2 for information on the A340-343s retiring in 2019.
TN does not belong to any alliance at this time, though they do offer some codeshares and accept awards booked by a number of airlines (including AA). TN offers a "QF3826" PPT-AKL, but as pointed out by JonNYC elsewhere, though ExpertFlyer displays it as a prime flight, it's a codeshare operated by TN and not available for an award. (N.B. ExpertFlyer will show TN award seats accurately.)
- Exit and Bulkhead seats can only be assigned at the airport.
- On the A340 a Business seat or pair may be reserved for the pilot not flying.
- TN, 2019 (Note TN easily gives away predilect seats to “friends and family”, so if you lose your exit row or other favored seat don’t be surprised.)
You can not upgrade TN flights with AA miles, but they offer paid counter upgrades (availability based, Feb 2016 $1,000 Y to J, first come first served, so arrive early at check-in, and they may decline to upgrade paid codeshare flights). See http://borabora.airtahitinui-usa.com...es-charges.asp.
We don’t know if an upgrade from Moana Coach can be purchased to Premium Economy (on the 787-9) as yet.
Link to summary information about PPT Airport.
Link to Papeete Faa’a / PPT very useful page at SleepingInAirports.net.
Air Tahiti Nui was established on 31 October 1996 and commenced flight operations on 20 November 1998. The government of French Polynesia is the major shareholder (84.4%) along with other local investors. (Wikipedia)
Fleet
Seat selection and On Line Check In:
But:
Note: Flights within French Polynesia, e.g. to Bora Bora / BOB, are operated by Air Tahiti / VT (not oneworld nor AA partner) can be acquired with TYP, Barclays etc. travelcard points, but not with AA miles.
Other airline services to PPT include LA via SCL-IPC and AF. HA also offers once a week flights (Saturdays at this time) to PPT via HNL. AA flyers to SYD and AKL; this offers other award opportunities via AA and TN. LA flys SCL-IPC-PPT as well.
Websites: www.airtahitinui.com and www.airtahitinui-usa.com
Link to Archive if 2014-2017 posts from this thread.
You can now search for TN award availability on aa.com. But you may have to call AA due to some aa.com anomalous behavior. You may also use tools such as ExpertFlyer to find availability, or use Qantas as described in The High Life here.
NOTE: Air Tahiti Nui is “skipping” the USA with the exception of 4-5 flights weekly as of mid-March 2020 and initially through 7 April due to the novel Coronavirus and flying PPT-CDG without stopping at LAX. Link to TN travel policy page.
For AAdvantage awards, remember there must be an unconstructed fare offered by TN - as the most significant carrier - from one's origin - it may not be so likely you'll find an unconstructed fare from FAR or JAX to PPT, more likely from DFW. Otherwise, you may need to get yourself to an OK origin airport with a separate award or paid ticket.
Award classes you are looking for on TN (updated Dec 2017 by dkc192) are:
See FleyeSkyHigh’s post #599
- TN awards on AA need to have an "AP" or Another Partner award code.
- NOTE: ]F is J award
- U is Y award
- Z has been J upgrade
- There is no longer First Class on TN
- Moana Premium Economy is not available as an award booking yet
See FleyeSkyHigh’s post #599
First, the basics. The should search for available inventory with the following criteria:
Promo Box- leave empty
Carrier Code Box- TN
Inventory Box- ADV
That's pretty much true for all award searches so if the rep didn't know how to find the carrier code of TN your best bet is going to be to HUCA. Assuming you get that far the next gotcha is the way the type of award code that is used. Often times the agent will simply search for a American or OneWorld award code. That will not work. They need to search using an "AP" award code which basically means "Another Partner Award Code."
...Air Tahiti Nui decided to change their business class award booking codes from I to F back in July of 2017. Much of AA's documentation has not been updated. I think they may have changed the letter codes of Economy awards also...they now come from bucket code U. It's helpful to remind the AA agents of the inventory code you are looking to book. I can tell you they are searching for I or U for business or X or T for economy they have not got the right "AP" award code for the search.
Lastly, I have found it helpful to ask them to go to their other screen and try a "direct access" search for the F or U award inventory directly with TN. This last step in my experience has set off the light bulb for most agents to get it done. I used to have a 10% success rate booking TN awards with AA but once I followed all the steps about I am at 80% plus (meaning I only have to HUCA 1 out of every 5 times).
Promo Box- leave empty
Carrier Code Box- TN
Inventory Box- ADV
That's pretty much true for all award searches so if the rep didn't know how to find the carrier code of TN your best bet is going to be to HUCA. Assuming you get that far the next gotcha is the way the type of award code that is used. Often times the agent will simply search for a American or OneWorld award code. That will not work. They need to search using an "AP" award code which basically means "Another Partner Award Code."
...Air Tahiti Nui decided to change their business class award booking codes from I to F back in July of 2017. Much of AA's documentation has not been updated. I think they may have changed the letter codes of Economy awards also...they now come from bucket code U. It's helpful to remind the AA agents of the inventory code you are looking to book. I can tell you they are searching for I or U for business or X or T for economy they have not got the right "AP" award code for the search.
Lastly, I have found it helpful to ask them to go to their other screen and try a "direct access" search for the F or U award inventory directly with TN. This last step in my experience has set off the light bulb for most agents to get it done. I used to have a 10% success rate booking TN awards with AA but once I followed all the steps about I am at 80% plus (meaning I only have to HUCA 1 out of every 5 times).
NOTE: AA Agents may have difficulty finding the award space themselves, but:
See the aa.com page on award redemption charts, including the South Pacific, here. From March 22, 2016 on, here.
See post #1 for information on the TN 787 and illustrations, including seat chartand post #2 for information on the A340-343s retiring in 2019.
TN does not belong to any alliance at this time, though they do offer some codeshares and accept awards booked by a number of airlines (including AA). TN offers a "QF3826" PPT-AKL, but as pointed out by JonNYC elsewhere, though ExpertFlyer displays it as a prime flight, it's a codeshare operated by TN and not available for an award. (N.B. ExpertFlyer will show TN award seats accurately.)
Since TN introduced 'seat à la carte' on 1 Sept 2019, you can do seat selection online under the condition your booking was ticketed. You need the TN reservation code (PNR):
- Go to manage booking, enter your details (PNR - last name), open reservation
- Go to manage booking, modify traveler details. ENTER CONTACT INFORMATION. THIS IS THE KEY TO BEING ABLE TO SEE SERVICES/SEAT SELECTION. Then select 'continue'.
- Go to Additional Services with the meals sign
- Go to the Seating and pick your seats (free for business, preference or extra comfort seats in Economy at a fee)
”To request seat assignments, please contact our Air Tahiti Nui reservation office at least 72 hours prior to departure. However, we recommend requesting your seat assignments as soon as you confirm and ticket your reservations, so that more seat options will be available. Please be advised, exit and bulkhead rows can only be assigned at the airport.
Air Tahiti Nui aims to honor advance-seating requests. However, we cannot guarantee any particular seat even if the booking is confirmed. Air Tahiti Nui reserves the right to reassign seats at any time, even after boarding of the aircraft, for operational, safety or security reasons. Please accept our apologies if your preferred seat is not available at departure.”
Air Tahiti Nui aims to honor advance-seating requests. However, we cannot guarantee any particular seat even if the booking is confirmed. Air Tahiti Nui reserves the right to reassign seats at any time, even after boarding of the aircraft, for operational, safety or security reasons. Please accept our apologies if your preferred seat is not available at departure.”
- On the A340 a Business seat or pair may be reserved for the pilot not flying.
- TN, 2019 (Note TN easily gives away predilect seats to “friends and family”, so if you lose your exit row or other favored seat don’t be surprised.)
You can not upgrade TN flights with AA miles, but they offer paid counter upgrades (availability based, Feb 2016 $1,000 Y to J, first come first served, so arrive early at check-in, and they may decline to upgrade paid codeshare flights). See http://borabora.airtahitinui-usa.com...es-charges.asp.
We don’t know if an upgrade from Moana Coach can be purchased to Premium Economy (on the 787-9) as yet.
Link to summary information about PPT Airport.
Link to Papeete Faa’a / PPT very useful page at SleepingInAirports.net.
Air Tahiti Nui was established on 31 October 1996 and commenced flight operations on 20 November 1998. The government of French Polynesia is the major shareholder (84.4%) along with other local investors. (Wikipedia)
Fleet
NOTE: TN began flying their Boeing 787-9 “Tahitian Dreamliner” (with GE engines, two purchased, two leased) LAX-PPT etc.18 November, 2018. See Air Tahiti Nui / TN to launch 787-9 Dreamliner 7 November 2018 for more information, including a link to the PDF seat chart. ALL five A340-343s will be replaced by four 787-9s by October 2019.
Boeing 787-9 “Tahitian Dreamliner “ (4 to be in fleet, all by October 2019) link to,TN 787-9 page.
These 787-9s have 30J - 32W - 232Y in a three class configuration . They also offer Panasonic Ku band internet connectivity via WiFi and eX3 IFE.
Boeing 787-9 “Tahitian Dreamliner” seating
C30 (Poerava Business) 2-2-2 Rockwell Collins (née B/E Aerospace) Parallel Diamond (similar to J in the AA A321T or J on QR 777-200LR)
W32 (Moana Premium) 2-3-2 Zodiac Aerospace Z535 Premium Economy class seats.
Y232 (Moana Economy) 3-3-3 in two cabins, with Zodiac Aerospace Z300 Economy class seats
for a total of 294 seats
See post #1 for a current 789 seat chart or SeatGuru here.
Seats in Poerava First are AB, DE, KL
Seats in Moana Premium are AB, DEF, KL
Seats in Moana Premium are ABC, DEF, JKL
“Woven together our fleet names have a hidden meaning: The warrior (TOA) going forward (MUA) in the great (NUI) canoe (VAA)!” The 787-9s will be / are:
F-OMUA “Fakarava”
F-ONUI “Tupaia “
F-OVAA “Bora Bora”
F-OTOA “Tetiaroa”
These 787-9s have 30J - 32W - 232Y in a three class configuration . They also offer Panasonic Ku band internet connectivity via WiFi and eX3 IFE.
Boeing 787-9 “Tahitian Dreamliner” seating
C30 (Poerava Business) 2-2-2 Rockwell Collins (née B/E Aerospace) Parallel Diamond (similar to J in the AA A321T or J on QR 777-200LR)
W32 (Moana Premium) 2-3-2 Zodiac Aerospace Z535 Premium Economy class seats.
Y232 (Moana Economy) 3-3-3 in two cabins, with Zodiac Aerospace Z300 Economy class seats
for a total of 294 seats
See post #1 for a current 789 seat chart or SeatGuru here.
Seats in Poerava First are AB, DE, KL
Seats in Moana Premium are AB, DEF, KL
Seats in Moana Premium are ABC, DEF, JKL
“Woven together our fleet names have a hidden meaning: The warrior (TOA) going forward (MUA) in the great (NUI) canoe (VAA)!” The 787-9s will be / are:
F-OMUA “Fakarava”
F-ONUI “Tupaia “
F-OVAA “Bora Bora”
F-OTOA “Tetiaroa”
Airbus A340-343 (four of five remain in service 1/1/2019; the remainder will be phased out by October 2019)
Four A340s have undergone a CIP (Cabin Improvement Program), one (F-OJTN "Bora Bora") has, and will, not be refurbished. Though "Bora Bora" is more likely to be used on South Pacific - Asia flights, it still visits LAX periodically. Perhaps it will be the first A340 to be retired?
TN have eliminated Poerava First and only offer Poerava Business and Moana Economy classes on the A340, and have added Moana Premium (Premium Economy) on the 789. (See below.) A thread on selecting seats with AA awards and codeshares can be read here. The A340 Poerava Business seats are shell angled lie flat seats; Moana Economy seats presumably have 33” seat pitch, but feels tighter; bulkhead and exit row seating can only be assigned at airport check-in.
As seat charts are the same for all five A340s, it's difficult to know which configuration you will be on.
Link to seat chart.
Four A340s have undergone a CIP (Cabin Improvement Program), one (F-OJTN "Bora Bora") has, and will, not be refurbished. Though "Bora Bora" is more likely to be used on South Pacific - Asia flights, it still visits LAX periodically. Perhaps it will be the first A340 to be retired?
TN have eliminated Poerava First and only offer Poerava Business and Moana Economy classes on the A340, and have added Moana Premium (Premium Economy) on the 789. (See below.) A thread on selecting seats with AA awards and codeshares can be read here. The A340 Poerava Business seats are shell angled lie flat seats; Moana Economy seats presumably have 33” seat pitch, but feels tighter; bulkhead and exit row seating can only be assigned at airport check-in.
As seat charts are the same for all five A340s, it's difficult to know which configuration you will be on.
Link to seat chart.
At this time, online check-in and online seat selection are not available.
To request seat assignments, please contact our Air Tahiti Nui Reservations Office at least 72 hours prior to departure at (877) 824-4846. However, we recommend requesting your seat assignments as soon as you confirm and ticket your reservations, so that more seat options will be available. Please be advised, exit and bulkhead rows can only be assigned at the airport.
Air Tahiti Nui aims to honor advance-seating requests. However, we cannot guarantee any particular seat even if the booking is confirmed. Air Tahiti Nui reserves the right to reassign seats at any time, even after boarding of the aircraft, for operational, safety or security reasons. Please accept our apologies if your preferred seat is not available at departure.
To request seat assignments, please contact our Air Tahiti Nui Reservations Office at least 72 hours prior to departure at (877) 824-4846. However, we recommend requesting your seat assignments as soon as you confirm and ticket your reservations, so that more seat options will be available. Please be advised, exit and bulkhead rows can only be assigned at the airport.
Air Tahiti Nui aims to honor advance-seating requests. However, we cannot guarantee any particular seat even if the booking is confirmed. Air Tahiti Nui reserves the right to reassign seats at any time, even after boarding of the aircraft, for operational, safety or security reasons. Please accept our apologies if your preferred seat is not available at departure.
Lounges
Only TN Poerava Business flyers get lounge access (AA codeshare flyers have been denied) TN are not oneworld, so oneworld status does not apply.
At AKL, NRT, and SYD TN use Qantas Business lounge.
At CDG, TN use the Cathay Pacific Business lounge.
At LAX, TN uses the 'International Lounge' in the Tom Bradley International Terminal for business passengers, shared with Air Fiji, El Al and Philippine Airlines; at other times, they will use the Korean Airlines lounge.
At PPT, TN offer their own Salon Manuhiri International lounge (also Diners, Airport Angel and Priority Pass may be used, though TN ticket counter employees may incorrectly tell you they don't accept those cards - in this writer's personal experience, they do.) airside, second floor via stairs or lift, open 150 minutes prior to departures.
Only TN Poerava Business flyers get lounge access (AA codeshare flyers have been denied) TN are not oneworld, so oneworld status does not apply.
At AKL, NRT, and SYD TN use Qantas Business lounge.
At CDG, TN use the Cathay Pacific Business lounge.
At LAX, TN uses the 'International Lounge' in the Tom Bradley International Terminal for business passengers, shared with Air Fiji, El Al and Philippine Airlines; at other times, they will use the Korean Airlines lounge.
At PPT, TN offer their own Salon Manuhiri International lounge (also Diners, Airport Angel and Priority Pass may be used, though TN ticket counter employees may incorrectly tell you they don't accept those cards - in this writer's personal experience, they do.) airside, second floor via stairs or lift, open 150 minutes prior to departures.
Other airline services to PPT include LA via SCL-IPC and AF. HA also offers once a week flights (Saturdays at this time) to PPT via HNL. AA flyers to SYD and AKL; this offers other award opportunities via AA and TN. LA flys SCL-IPC-PPT as well.
Websites: www.airtahitinui.com and www.airtahitinui-usa.com
nsuring Responsiveness to Our Customers’ Complaints
If a passenger has an unsatisfactory experience on one of our flights or while interacting with one of our employees, they may file a formal complaint to our Customer Relations Department. Every customer complaint will be read and acknowledged in writing within 30 days of our receipt of the complaint. If this initial communication does not fully address the concerns raised, we will send a substantive written response to the customer within 60 days.
Customer Relations can be reached immediately by clicking on the following link:
www.airtahitinui-usa.com/complaints
Or by calling 1(855) 835-9286
Or by writing through the U.S. Mail, and should be sent to:
Air Tahiti Nui - Customer Service
1970 E. Grand Ave, suite 100
El Segundo, CA 90245
Any written communication should contain the following information:
If a passenger has an unsatisfactory experience on one of our flights or while interacting with one of our employees, they may file a formal complaint to our Customer Relations Department. Every customer complaint will be read and acknowledged in writing within 30 days of our receipt of the complaint. If this initial communication does not fully address the concerns raised, we will send a substantive written response to the customer within 60 days.
Customer Relations can be reached immediately by clicking on the following link:
www.airtahitinui-usa.com/complaints
Or by calling 1(855) 835-9286
Or by writing through the U.S. Mail, and should be sent to:
Air Tahiti Nui - Customer Service
1970 E. Grand Ave, suite 100
El Segundo, CA 90245
Any written communication should contain the following information:
- The name of the passenger concerned;
- The ticket number;
- The date and flight # concerning the complaint;[
- If not a complaint onboard the aircraft, the date and location of the event; and
- The nature of the event
A few French Polynesian words make your travel friendlier
Ia ora na - hello (EE-ah o-RAH-na
E - yes (eh)
Aita- no (EYE-tah)
Mauruuru - thank you (may-ooh-ROO-oo-roo)
Cheers - manuia (mon-oo-EE-ah)
Haere maru - take it easy (hah-EH-reh MAH-roo)
Nana- goodbye (NA-na)
Pronunciation:
Bora Bora - POra POra (yes, "B" is pronounced as "P")
Faa'a - faah ah
Papeete - pa-pay-EH-tay
N.B. French is the official language; speaking French is very useful in PF.
Ia ora na - hello (EE-ah o-RAH-na
E - yes (eh)
Aita- no (EYE-tah)
Mauruuru - thank you (may-ooh-ROO-oo-roo)
Cheers - manuia (mon-oo-EE-ah)
Haere maru - take it easy (hah-EH-reh MAH-roo)
Nana- goodbye (NA-na)
Pronunciation:
Bora Bora - POra POra (yes, "B" is pronounced as "P")
Faa'a - faah ah
Papeete - pa-pay-EH-tay
N.B. French is the official language; speaking French is very useful in PF.
AA Miles Award: TN / Air Tahiti Nui award redemptions (master thread)
Nov 20, 2019, 11:10 am
#241
Moderator: American AAdvantage
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
I've held an AAdvantage reward redemption for and SFO > CDG itinerary, with an SFO > LAX leg on Alaska and the LAX > CDG leg on Air Tahiti Nui. Looking at the confirmation email I've received, it looks like there are no American flight numbers associated with either flight. I was hoping to check a bag, but will it be possible to check through when I check in with Alaska in SFO?
On a slightly separate but similar note, who is responsible for ensuring I make it to CDG on my day of travel? I've booked through American, but on flights with two different carriers - I'm finding it a bit confusing...
On a slightly separate but similar note, who is responsible for ensuring I make it to CDG on my day of travel? I've booked through American, but on flights with two different carriers - I'm finding it a bit confusing...
Nov 27, 2019, 10:11 pm
#242
Join Date: Jun 2010
Posts: 100
Hello,
I haven't booked TN in years and I've been looking for LAX->CDG for late summer 2020 and I don't see any Y (U class I believe) in EF. I occasionally see two J awards, but never more than that. One of the threads here seems to indicate that a high number of Z class seats indicates possibilities for more J awards to open up, but what about Y? We would like 2 J and 2 Y. I've searched all the way till 330 days and still don't see any Y. Appreciate any tips. Thanks.
I haven't booked TN in years and I've been looking for LAX->CDG for late summer 2020 and I don't see any Y (U class I believe) in EF. I occasionally see two J awards, but never more than that. One of the threads here seems to indicate that a high number of Z class seats indicates possibilities for more J awards to open up, but what about Y? We would like 2 J and 2 Y. I've searched all the way till 330 days and still don't see any Y. Appreciate any tips. Thanks.
Dec 4, 2019, 3:57 am
#243
Join Date: Aug 2012
Location: NYC
Posts: 73
Got an EF notification that J space was available on LAX - PPT for a date I was watching.
It looks like 2 J seats for that route are now bookable on AA.com across many dates in 2020.
2 J for PPT - LAX also look to available for many dates.
It looks like 2 J seats for that route are now bookable on AA.com across many dates in 2020.
2 J for PPT - LAX also look to available for many dates.
Last edited by Kylash; Dec 4, 2019 at 4:12 am
Dec 4, 2019, 9:49 am
#244
Join Date: Aug 2017
Location: SAN
Posts: 1,306
Dec 4, 2019, 6:26 pm
#245
Join Date: Jul 2016
Posts: 222
Perhaps related or unrelated I noticed it looks like TN has been making some changes with their Amadeus Altea PSS in the past several days. For example, a new version of the online "Manage Booking" was rolled out a few months back (that allowed purchase and selection of seats via the website) but then in the past few days the Amadeus backed system now is requiring an email address be added to all PNR before making any "Additional Services" changes such as seating and special meal selection (Qatar requires the same). It's definitely an upgrade as now all web based PNR changes are followed up with a confirmation email.
One additional observation from this week is that TN reservation reps are now enforcing married segment rules in booking awards. For example, when booking a TN award directly with TN, you could find PPT-CDG (via LAX) available in F but (but the same flight PPT-LAX would have no availability) and simply have the agent start building the PNR as PPT-LAX-CDG then right before it was time to pay ask them to change the PNR to simply remove the LAX-CDG portion and you would have end up with PPT-LAX in F even though it was not available as a standalone. This would usually work for me nearly all the time in the past. I tried the same trick multiple times today and the agent said their system no longer allows them to drop a segment without cancelling all the segments.
One theory is that TN is incorporating new revenue and yield algorithms based on their newer higher capacity fleet and therefore the automated revenue management systems are looking at previous years data of the smaller A340 fleet and assuming more seats are going to go unsold and making F inventory available. Larger airlines definitely mitigate this but not all....a similar thing happened with Qatar and U business availability last year when they were making changes and taking on a bunch of new wide-bodies but that was corrected after several days (during that time one of the nice side effects was that Qatar was unintentionally sharing their U inventory availability with the GDS).
In any event, as a frequent traveler on TN to Tokyo, Los Angeles and Paris I had a field day this week burning both my Club Tiare and AA miles. Paris to PPT (via LAX) for 90K Tiare miles is a steal! All the reservations I have made have ticketed properly (both 001 and 244 ticket stocks).
Last edited by FleyeSkyHigh; Dec 4, 2019 at 6:41 pm
Dec 4, 2019, 9:21 pm
#246
Join Date: Dec 2012
Programs: AAdvantage Executive Platinum (3 Million Miler), IHG Spire Royal Amdassador
Posts: 282
I got the EF notification this morning for dates in Oct 2020 and was able to book 2 RTs in J! Checked again now and almost nothing in Sept/Oct is available
Dec 4, 2019, 9:45 pm
#247
Join Date: Sep 2017
Location: DCA/IAD & BUF
Posts: 1,400
Earlier today there was still a good amount of availability during the summer. When I checked a couple hours ago, that had dwindled to only 7 days left in July-August (business). My preferred dates were already gone. I quickly grabbed the best day for me of what was left.
These are going VERY fast.
These are going VERY fast.
Dec 4, 2019, 11:54 pm
#248
Join Date: Dec 2012
Location: southUSA
Posts: 398
Downgraded Segment due to Mechanical Delay
I was on an AA award in J from SIN-MEL-SYD. The SIN-MEL A380 was having issues which pushed the flight arrival about 1 hour back. This caused me to misconnect to the SYD segment and they downgraded to Y. Maybe its petty but should I ask AA for refund of miles (doesn't seem laid out within the rules specifically but QF agents said if it was a QF award that is what would happen) for having an original flight and J but qantas not making that happen?
Dec 5, 2019, 8:29 am
#249
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483
I was on an AA award in J from SIN-MEL-SYD. The SIN-MEL A380 was having issues which pushed the flight arrival about 1 hour back. This caused me to misconnect to the SYD segment and they downgraded to Y. Maybe its petty but should I ask AA for refund of miles (doesn't seem laid out within the rules specifically but QF agents said if it was a QF award that is what would happen) for having an original flight and J but qantas not making that happen?
Dec 7, 2019, 12:52 pm
#250
Join Date: Jan 2013
Posts: 14
Is row 3 on the 787 special? Expertflyer show it on their alerts map AKL-PPT, but not PPT-LAX (1, 2, 4, 5). I'm on an AA J award if that is relevant, but I get this error trying to pick 3A or 3L.
(interestingly enough, googling that exact error turns up a FT post with the same error, but on QR)
One of your seat requests cannot be confirmed. It can be due to a missing or invalid Frequent Card. (4636)
Last edited by qmc; Dec 7, 2019 at 1:07 pm
Dec 13, 2019, 7:41 pm
#251
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
Dec 16, 2019, 4:37 am
#252
Join Date: Mar 2007
Location: Berlin
Posts: 1,765
PPT-LAX is still wide open at 40K. Just no cheap LAX-PPT availability.
Feb 21, 2020, 7:48 pm
#255
Join Date: Jan 2011
Location: STL/ORD/MCI/SAN
Programs: AA CK MM, AC SE100K, BA Gold, UA 1K, DL Plat, Hyatt Globalist, Hilton Diamond, Marriott Platinum
Posts: 1,989