Oct 30, 2012, 10:18 am
Last edit by: JDiver
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AA warns of phishing attempts to secure personal information for fraudulent activity. Many look like an e-mail with an attached ticket the recipient has allegedly purchased.
● DO NOT CLICK on any links, including to the attachment, and do not call any number or follow any instructions, within the e-mail.
● DO forward a copy of the email, including the header to [email protected] so that AA can investigate further.
/American AAdvantage Forum Moderation Team
AA warns of phishing attempts to secure personal information for fraudulent activity. Many look like an e-mail with an attached ticket the recipient has allegedly purchased.
● DO NOT CLICK on any links, including to the attachment, and do not call any number or follow any instructions, within the e-mail.
● DO forward a copy of the email, including the header to [email protected] so that AA can investigate further.
1. Keep the original subject line in the forward, and include the full text body.
2. Include the complete e-mail header if possible, -- Email programs often display abbreviated headers, but this link will show you how to see most full e-mail headers.
● Link to aa.com page on phishing and fraud attempts2. Include the complete e-mail header if possible, -- Email programs often display abbreviated headers, but this link will show you how to see most full e-mail headers.
/American AAdvantage Forum Moderation Team
Fake AA E-mail Warning! Phishing, malware, fraud, bogus, spoof etc. (consolidated)
Sep 7, 2013, 12:54 pm
#196
Join Date: Sep 2009
Location: CMH/CVG
Programs: Marriott, Southwest, American, Delta, Amtrak,Multiple others
Posts: 564
Password Expiration Phish
I have been getting emails the past two weeks regarding my AA pasword expiring in the next few days. A link was provided to access and change my password. I forwarded this email to AA IT department and they indicated it to likely be a phishing scam. Has anyoned else received these emails?
To be safe, I accessed my account on the AA website and changed my password.I'm not aware of any AA password expiration policy.
To be safe, I accessed my account on the AA website and changed my password.I'm not aware of any AA password expiration policy.
Sep 7, 2013, 12:57 pm
#197
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,439
I have been getting emails the past two weeks regarding my AA pasword expiring in the next few days. A link was provided to access and change my password. I forwarded this email to AA IT department and they indicated it to likely be a phishing scam. Has anyoned else received these emails?
To be safe, I accessed my account on the AA website and changed my password.I'm not aware of any AA password expiration policy.
To be safe, I accessed my account on the AA website and changed my password.I'm not aware of any AA password expiration policy.
Jan 22, 2014, 7:59 am
#198
Join Date: Sep 2011
Programs: AA SPG Amex
Posts: 4,644
My fiancé received one this morning that was a little different. It said something about AA being unable to complete ticketing for a reservation she supposedly tried making for next August (she didn't). It gave a number to call that was neither the main res line nor the PLT line.
I told her not to click anything in there, but has anyone seen a phishing/spam email like this? I ask because if it's genuine that means someone else is trying to access her account.
I told her not to click anything in there, but has anyone seen a phishing/spam email like this? I ask because if it's genuine that means someone else is trying to access her account.
Jan 22, 2014, 8:16 am
#199
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
My fiancé received one this morning that was a little different. It said something about AA being unable to complete ticketing for a reservation she supposedly tried making for next August (she didn't). It gave a number to call that was neither the main res line nor the PLT line.
I told her not to click anything in there, but has anyone seen a phishing/spam email like this? I ask because if it's genuine that means someone else is trying to access her account.
I told her not to click anything in there, but has anyone seen a phishing/spam email like this? I ask because if it's genuine that means someone else is trying to access her account.
What was the area code for the number given, sometimes when you call that number your phone acct gets "hit" with a hefty fee (which they get credit for)...try "googling" the number and see what happens.
[Example: I've gotten numerous emails about updating my acct info with Wells Fargo...I do NOT have any relationship with them.]