Last edit by: JDiver
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AA warns of phishing attempts to secure personal information for fraudulent activity. Many look like an e-mail with an attached ticket the recipient has allegedly purchased.
● DO NOT CLICK on any links, including to the attachment, and do not call any number or follow any instructions, within the e-mail.
● DO forward a copy of the email, including the header to [email protected] so that AA can investigate further.
/American AAdvantage Forum Moderation Team
AA warns of phishing attempts to secure personal information for fraudulent activity. Many look like an e-mail with an attached ticket the recipient has allegedly purchased.
● DO NOT CLICK on any links, including to the attachment, and do not call any number or follow any instructions, within the e-mail.
● DO forward a copy of the email, including the header to [email protected] so that AA can investigate further.
1. Keep the original subject line in the forward, and include the full text body.
2. Include the complete e-mail header if possible, -- Email programs often display abbreviated headers, but this link will show you how to see most full e-mail headers.
● Link to aa.com page on phishing and fraud attempts2. Include the complete e-mail header if possible, -- Email programs often display abbreviated headers, but this link will show you how to see most full e-mail headers.
/American AAdvantage Forum Moderation Team
Fake AA E-mail Warning! Phishing, malware, fraud, bogus, spoof etc. (consolidated)
#151
In Memoriam
Join Date: Jan 2000
Location: Always on vacation
Programs: aa exp - spg gold - Hyatt Diamond - HH Gold
Posts: 6,007
Even better notify your non-associated friends to do the same.
#152
Join Date: Jan 2007
Posts: 2,905
Not sure what this means? Since the Facebook friends I alluded to have nothing to do with FlyerTalk (as one can infer from my post). Or were you just trying to inject humor into an unfunny post, in hopes of lessening the severity of an unnecessary last word on a subject which JDiver covered quite succinctly.
#153
In Memoriam
Join Date: Jan 2000
Location: Always on vacation
Programs: aa exp - spg gold - Hyatt Diamond - HH Gold
Posts: 6,007
Really? Even better? Wow okay, you're welcome. BTW, did you think JDiver didn't cover what needed to be said?
Not sure what this means? Since the Facebook friends I alluded to have nothing to do with FlyerTalk (as one can infer from my post). Or were you just trying to inject humor into an unfunny post, in hopes of lessening the severity of an unnecessary last word on a subject which JDiver covered quite succinctly.
Not sure what this means? Since the Facebook friends I alluded to have nothing to do with FlyerTalk (as one can infer from my post). Or were you just trying to inject humor into an unfunny post, in hopes of lessening the severity of an unnecessary last word on a subject which JDiver covered quite succinctly.
If I have misread my apologies and thanks for forwarding to [email protected]
#154
Join Date: Jun 2006
Location: Sun & beach destinations
Programs: UA-lifetime Platinum (2MM), IHG-Amb, HH-Diamond, Hertz-PC, Marriott-Gold, CX-AM
Posts: 1,427
Junk mail with virus affected zip file was sent from AA?
I've got the suspicious email from AA with email address [email protected] and an attached zip file. I have no idea what is going on and do not dare to open the file since I did not book the trip. Anyone please tell me if you receive the same email. Thanks!
From: American Airlines ([email protected])
Sent: Tuesday, June 12, 2012 5:55:10 PM
To: XXXX@XXXdotcom(my email address)
Attachments: 1 attachment | Download all as zip (45.9 KB)
A_Airline_Ticket_ID.148-134-45.zip (45.9 KB)
Dear Customer,
E-TICKET NUMBER / 1 831 1277162348 1
SEAT / 42A/ZONE 1
DATE / TIME 27 JUNE, 2012, 10:39 AM
ARRIVING / Jackson
FORM OF PAYMENT / CC
TOTAL PRICE / 135.35 USD
REF / OE9967 ST / OK
BAG / 4PC
Your bought ticket is attached to the letter as a scan document.
To use your ticket you should print it.
Thank you for your attention.
American Airlines.
From: American Airlines ([email protected])
Sent: Tuesday, June 12, 2012 5:55:10 PM
To: XXXX@XXXdotcom(my email address)
Attachments: 1 attachment | Download all as zip (45.9 KB)
A_Airline_Ticket_ID.148-134-45.zip (45.9 KB)
Dear Customer,
E-TICKET NUMBER / 1 831 1277162348 1
SEAT / 42A/ZONE 1
DATE / TIME 27 JUNE, 2012, 10:39 AM
ARRIVING / Jackson
FORM OF PAYMENT / CC
TOTAL PRICE / 135.35 USD
REF / OE9967 ST / OK
BAG / 4PC
Your bought ticket is attached to the letter as a scan document.
To use your ticket you should print it.
Thank you for your attention.
American Airlines.
Last edited by GordonGordon; Jun 12, 2012 at 9:31 pm
#155
Join Date: Nov 2011
Location: Bay Area
Programs: WN A-List, AA good-riddance, Safeway Club Card Extraordinaire
Posts: 3,851
I didn't receive it, but that email is not from AA. The grammar is a giveaway ("Your bought ticket is attached to the letter as a scan document."). The aa.com return address was likely spoofed.
#156
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,824
#157
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
I received the following email:
Dear Customer,
FLIGHT NUMBER A36-241
DATE & TIME / JUNE 26, 2012, 11:126 PM
ARRIVING: NEW YORK JFK
TOTAL PRICE : 633.21 USD
Please download and print out your ticket here:
DOWNLOAD
Amercian Airlines{br[1-5]}
Notice how "American" is spelled.
gmail is my email provider--they flagged this message, with a warning there may be "bad" consequences if you open any attachments.
Dear Customer,
FLIGHT NUMBER A36-241
DATE & TIME / JUNE 26, 2012, 11:126 PM
ARRIVING: NEW YORK JFK
TOTAL PRICE : 633.21 USD
Please download and print out your ticket here:
DOWNLOAD
Amercian Airlines{br[1-5]}
Notice how "American" is spelled.
gmail is my email provider--they flagged this message, with a warning there may be "bad" consequences if you open any attachments.
#158
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
This message has been around for some time with other airlines listed. Sorry to hear they are doing AA now since I haven't flown anyone else for many years.
SPAM mail has evolved quite a bit and they are getting very creative. I love the ones from the FBI stating my money from Nigeria has been vetted and ready to be picked up.
The authors are not only trying to get you to respond by using inticing notices, they are also using the old tried and true technique of web beacons tied to graphics. Fortunately Yahoo allows you to turn off automatically loading graphics. This way I can open the message and mouse over any links to see what address they are pointing to.
It's a shame there is no seek and destroy function to get these people to stop.
SPAM mail has evolved quite a bit and they are getting very creative. I love the ones from the FBI stating my money from Nigeria has been vetted and ready to be picked up.
The authors are not only trying to get you to respond by using inticing notices, they are also using the old tried and true technique of web beacons tied to graphics. Fortunately Yahoo allows you to turn off automatically loading graphics. This way I can open the message and mouse over any links to see what address they are pointing to.
It's a shame there is no seek and destroy function to get these people to stop.
#159
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,419
Merged with the existing "phishing" thread so that we can keep track of all the scam occurrences in one place. Thanks! /Moderator
#160
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
AA email scam?
Has anybody received an email purportedly from AA, with the subject:
Order #ID8618 is processed
I am not able to embed am image of the booking that is shown in the body of the email, but if somebody points me to the appropriate FAQ for embedding a jpeg or pdf, I can do this.
My last flight on AA was in the 1990s, and I am sure this email is some kind of scam. But it does contain the AA logo and a return email at AA.
Who to report it to?
Order #ID8618 is processed
I am not able to embed am image of the booking that is shown in the body of the email, but if somebody points me to the appropriate FAQ for embedding a jpeg or pdf, I can do this.
My last flight on AA was in the 1990s, and I am sure this email is some kind of scam. But it does contain the AA logo and a return email at AA.
Who to report it to?
#161
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
Has anybody received an email purportedly from AA, with the subject:
Order #ID8618 is processed
I am not able to embed am image of the booking that is shown in the body of the email, but if somebody points me to the appropriate FAQ for embedding a jpeg or pdf, I can do this.
My last flight on AA was in the 1990s, and I am sure this email is some kind of scam. But it does contain the AA logo and a return email at AA.
Who to report it to?
Order #ID8618 is processed
I am not able to embed am image of the booking that is shown in the body of the email, but if somebody points me to the appropriate FAQ for embedding a jpeg or pdf, I can do this.
My last flight on AA was in the 1990s, and I am sure this email is some kind of scam. But it does contain the AA logo and a return email at AA.
Who to report it to?
~Moderator
#162
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,439
Has anybody received an email purportedly from AA, with the subject:
Order #ID8618 is processed
I am not able to embed am image of the booking that is shown in the body of the email, but if somebody points me to the appropriate FAQ for embedding a jpeg or pdf, I can do this.
My last flight on AA was in the 1990s, and I am sure this email is some kind of scam. But it does contain the AA logo and a return email at AA.
Who to report it to?
Order #ID8618 is processed
I am not able to embed am image of the booking that is shown in the body of the email, but if somebody points me to the appropriate FAQ for embedding a jpeg or pdf, I can do this.
My last flight on AA was in the 1990s, and I am sure this email is some kind of scam. But it does contain the AA logo and a return email at AA.
Who to report it to?
http://www.aa.com/pubcontent/en_US/u...hingEmails.jsp
Anyone can lift a graphic off any website. Thus, any scammer can make their email look absolutely authentic with logos and other graphics.
#163
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Scammers are getting better and better at presenting tempting messages to get you to fall for their trap. The days of just looking at the horrible grammar or absurd message is over. The latest is visually perfect messages from LinkedIn, Facebook, and others. Most of mine end up in Yahoo!Mail so I'm able to mouse over the senders name or a link and see where they point.
As far as reporting it, don't waste your time. I've tried a few times and IF I'm lucky all I get back is a yes it's a scam message and to ignore it. There's just too many and mostly out of country so our laws don't apply, if any. Personally, I'd like to find a hit squad that could go out and fry every computer these guys use.
As far as reporting it, don't waste your time. I've tried a few times and IF I'm lucky all I get back is a yes it's a scam message and to ignore it. There's just too many and mostly out of country so our laws don't apply, if any. Personally, I'd like to find a hit squad that could go out and fry every computer these guys use.
#164
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,535
Cheers.
#165
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Yes, I love the messages from BofA requesting I confirm my account profile. Ain't got one of those there since I don't have an account! Some are obvious, but I can see it would be tempting by the less suspecting. Some are tricky by showing a link matching the message, but there is an underlying link taking you elsewhere.
i.e. http://www.flyertalk.com