American Airlines Flight Makes Emergency Landing In Kentucky
Feb 23, 2007, 10:23 am
#1
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American Airlines Flight Makes Emergency Landing In Kentucky
AA1354 EWR-DFW diverts with smoke in cabin.
Lands safely.
http://money.cnn.com/news/newsfeeds/...3_FORTUNE5.htm
Lands safely.
http://money.cnn.com/news/newsfeeds/...3_FORTUNE5.htm
Feb 23, 2007, 3:17 pm
#2
Join Date: Apr 2004
Posts: 5,630
AA1354 EWR-DFW diverts with smoke in cabin.
Lands safely.
http://money.cnn.com/news/newsfeeds/...3_FORTUNE5.htm
Lands safely.
http://money.cnn.com/news/newsfeeds/...3_FORTUNE5.htm
Feb 23, 2007, 8:56 pm
#3
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A few years ago, I had 3 weeks in a row where I was stuck no less than 3 hours on the plane out on the tarmac. Not once. Not twice. But 3 weeks in a row. I got nothing from AA for it.
Feb 23, 2007, 9:40 pm
#4
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Really this was an uncalled for statement. Especially since AA clearly has no room to speak with their December debacle in Austin. And we still haven't seen any nationwide apology in daily newspapers, global e-mails like B6 did for JFK incident, nor a worthwhile customer service plane from AA to address the issue going forward like B6 has just done.
A few years ago, I had 3 weeks in a row where I was stuck no less than 3 hours on the plane out on the tarmac. Not once. Not twice. But 3 weeks in a row. I got nothing from AA for it.
A few years ago, I had 3 weeks in a row where I was stuck no less than 3 hours on the plane out on the tarmac. Not once. Not twice. But 3 weeks in a row. I got nothing from AA for it.
Feb 23, 2007, 11:38 pm
#5
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Feb 24, 2007, 1:02 am
#6
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That's because stranding a couple of dozen schmoes on the tarmac in AUS isn't going to bankrupt AA; if B6 pisses off that many customers again, it's done for.
Feb 25, 2007, 12:06 am
#7
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Feb 25, 2007, 1:13 am
#8
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Which airline do you believe had better customer service rankings before these events..... Do you not think B6 is better in the customer service area?
Feb 25, 2007, 8:40 am
#9
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It would have been a little interesting, as B6 has no presence at SDF and would have had to negotiate the use of a gate from one of the other carriers there, or deplane pax via stairs and then re-board them via stairs too.
Feb 25, 2007, 8:46 am
#10
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It was an AA flight - thread got off the rails after the second post
Feb 25, 2007, 8:51 am
#11
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