Interesting movie about AA employees
Feb 20, 2006, 1:49 pm
#16
Original Member
Join Date: May 1998
Location: Los Angeles, CA - Nearly 4 Million Actual Miles Flown
Posts: 5,522
Great video. It has to be a training video. What is amazing is that ist accurately portrays the actions of flight attendants. At 20% of my flights on a monthly basis have the type of flight attendant portrayed in this video. Unfortunately,s some of them such as the flight attendant I had on my last JFK-LAX a couple weeks ago didn't want to do even a "fly-by".
And the LAX-JFK FA in J wanted me to mix my own mimosa (so I could spill it all over myself). I declined.
The sad fact is that unacceptable service is a reality on 20% of my flights. It's too high of a level, in my opinion and is higher than that the experiences I encounter on other legacy carriers such as Delta Air Lines. And what is really sad is that it's not only unfair to the pax but it is also unfair to all the other FA's who work very hard to please AA's customers. More FA's need to see this video.
And the LAX-JFK FA in J wanted me to mix my own mimosa (so I could spill it all over myself). I declined.
The sad fact is that unacceptable service is a reality on 20% of my flights. It's too high of a level, in my opinion and is higher than that the experiences I encounter on other legacy carriers such as Delta Air Lines. And what is really sad is that it's not only unfair to the pax but it is also unfair to all the other FA's who work very hard to please AA's customers. More FA's need to see this video.
Feb 20, 2006, 2:57 pm
#17
Join Date: Sep 2004
Location: STL
Programs: AA EXP, SPG Gold, Marriott Silver
Posts: 104
This video was great. AA needs to get a few more FAs through the insane aslyum.
Feb 20, 2006, 3:23 pm
#18
Join Date: Apr 2005
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Hilarious video. Not only entertaining but it might have some use for some people.
The passenger who was bragging about the pre-departure drink is almost as bad as the passengers who b*tch about about all they Y passengers boarding. I'll never forget the guy who said 'Oh, that's just the cattle being loaded.' I might feel a little self important when I'm in F sometimes, but never enough to say something rude, especially when people are standing in the aisle right next to me...
The passenger who was bragging about the pre-departure drink is almost as bad as the passengers who b*tch about about all they Y passengers boarding. I'll never forget the guy who said 'Oh, that's just the cattle being loaded.' I might feel a little self important when I'm in F sometimes, but never enough to say something rude, especially when people are standing in the aisle right next to me...
Feb 20, 2006, 4:33 pm
#19
Moderator: American AAdvantage
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What a hoot! It uses lots of humor and some (sometimes not?) exaggeration, and probably does follow the phases a new AA employee goes through - excitement and elation, disappointment, anger, burnout, "re-education" as they call it in some countries that shall remain nameless, 
and acceptance. In the end, it's all about how we each are in control of our own attitude, and we all have control on the effect we have on others. Whether it is used in training or not, it certainly gets the point across simply, and undermines defense mechanisms with humor. Hmm... there's an interesting question: training FAs, or passengers? 
and acceptance. In the end, it's all about how we each are in control of our own attitude, and we all have control on the effect we have on others. Whether it is used in training or not, it certainly gets the point across simply, and undermines defense mechanisms with humor. Hmm... there's an interesting question: training FAs, or passengers?
Feb 23, 2006, 12:31 am
#20
Join Date: Apr 2001
Location: Slackerville, FL USA
Posts: 1,844
Originally Posted by ESpen36
...or we get "orange juice or water?" instead of "would you like a beverage?"
Feb 23, 2006, 11:58 am
#21
Join Date: Nov 2004
Location: HNL
Programs: AA Gold, UA*back to GM, DL Silver, HA-29 segments and counting
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Thanks for the laugh OP. After having a delayed FC flight (45 mins. on the ground) with no predeparture drinks, I'll keep the discussion in mind.
Feb 23, 2006, 1:06 pm
#22
Suspended
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Did the link stop working or am I just retarded. Don't answer that Jon.
Feb 23, 2006, 6:40 pm
#23
Join Date: Apr 2003
Location: Atlanta
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Posts: 3,656
Link didn't work for me either....
Feb 23, 2006, 6:46 pm
#24
Join Date: Apr 2003
Location: Atlanta
Programs: AA Lifetime Gold, Marriott Silver, Starwood Platinum
Posts: 3,656
Just did a search and found a good FA rap...I think you guys will like it.
http://video.google.com/videoplay?do...ight+attendant
http://video.google.com/videoplay?do...ight+attendant
Feb 23, 2006, 7:57 pm
#25
Join Date: Sep 2003
Location: Minneapolis, MN
Programs: My opinions are not those of AA or any affiliates of AMR Corp.
Posts: 2,096
I'm jealous....I don't get to fly with girls in bikini.... 
(that location looked like it was on the beach in PVR. Looked like the place I stayed at last year...rocks on the right would have had a statue of a sea-horse)
(that location looked like it was on the beach in PVR. Looked like the place I stayed at last year...rocks on the right would have had a statue of a sea-horse)
Feb 25, 2006, 1:10 pm
#26
Join Date: Nov 2001
Location: Houston, TX.
Posts: 26
Maybe not for everyones taste, but I would be down for a long haul:
http://www.youtube.com/watch?v=d0KTK...ht%20attendant
http://www.youtube.com/watch?v=d0KTK...ht%20attendant
Feb 25, 2006, 4:01 pm
#27
Join Date: Sep 2003
Location: Minneapolis, MN
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where do I buy tickets?
Mar 2, 2006, 7:05 pm
#28
Join Date: Jun 2005
Location: DCA
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Posts: 49
Any working mirrors for the AA FA video?
Mar 8, 2006, 1:00 am
#29
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
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Google subpoenaed by airline
AMERICAN SEEKS PERSON WHO THEY SAY POSTED COPYRIGHTED VIDEO
American Airlines wants Google to reveal the identity of a person who the airline says posted a copyrighted video on Google's video Web site.
Filed under the controversial Digital Millennium Copyright Act, a subpoena issued Feb. 21 demands ``all documents'' concerning the person who posted a video titled ``Flight Attendant, Upside Down,'' on Google Video.
The airline claims the clip was excerpted from a copyrighted training video. If the video is copyrighted, Google will probably be forced to comply, said Cindy Cohn, legal director for the Electronic Frontier Foundation, a San Francisco-based group that advocates for digital rights.
San Jose Mercury News link for full story
American Airlines wants Google to reveal the identity of a person who the airline says posted a copyrighted video on Google's video Web site.
Filed under the controversial Digital Millennium Copyright Act, a subpoena issued Feb. 21 demands ``all documents'' concerning the person who posted a video titled ``Flight Attendant, Upside Down,'' on Google Video.
The airline claims the clip was excerpted from a copyrighted training video. If the video is copyrighted, Google will probably be forced to comply, said Cindy Cohn, legal director for the Electronic Frontier Foundation, a San Francisco-based group that advocates for digital rights.
San Jose Mercury News link for full story
Mar 8, 2006, 1:10 am
#30
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Run, Forest, Run!
Boy, since the link didn't work, I went looking at some other ones on there. Boy, people have *way* too much time on their hands.
http://video.google.com/videoplay?do...26624385402778
http://video.google.com/videoplay?do...26624385402778