Recover Ticket Credit Without Ticket #
Aug 20, 2015, 8:22 am
#1
Original Poster
Join Date: Apr 2015
Programs: BA GGL
Posts: 223
Recover Ticket Credit Without Ticket #
Grateful for any help.
I cancelled two itineraries in May that left residual value on the ticket after fees were applied. I called to make a new booking yesterday and apply the value, but could only locate the ticket number for one of the itineraries, (which was duly applied to my new booking.) For the old one, I only have the now-inactive PNR, and can't locate the ticket number data from old emails, cc statements, or anything else I've tried. AA said they couldn't help.
Is there somewhere to retrieve the ticket number using the historical PNR?
I cancelled two itineraries in May that left residual value on the ticket after fees were applied. I called to make a new booking yesterday and apply the value, but could only locate the ticket number for one of the itineraries, (which was duly applied to my new booking.) For the old one, I only have the now-inactive PNR, and can't locate the ticket number data from old emails, cc statements, or anything else I've tried. AA said they couldn't help.
Is there somewhere to retrieve the ticket number using the historical PNR?
Aug 20, 2015, 8:37 am
#2
Join Date: Oct 2011
Location: DFW
Programs: AA EXP - Marriott LT Platinum - National Exec Elite
Posts: 1,112
Grateful for any help.
I cancelled two itineraries in May that left residual value on the ticket after fees were applied. I called to make a new booking yesterday and apply the value, but could only locate the ticket number for one of the itineraries, (which was duly applied to my new booking.) For the old one, I only have the now-inactive PNR, and can't locate the ticket number data from old emails, cc statements, or anything else I've tried. AA said they couldn't help.
Is there somewhere to retrieve the ticket number using the historical PNR?
I cancelled two itineraries in May that left residual value on the ticket after fees were applied. I called to make a new booking yesterday and apply the value, but could only locate the ticket number for one of the itineraries, (which was duly applied to my new booking.) For the old one, I only have the now-inactive PNR, and can't locate the ticket number data from old emails, cc statements, or anything else I've tried. AA said they couldn't help.
Is there somewhere to retrieve the ticket number using the historical PNR?
Aug 20, 2015, 8:41 am
#3
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Grateful for any help.
I cancelled two itineraries in May that left residual value on the ticket after fees were applied. I called to make a new booking yesterday and apply the value, but could only locate the ticket number for one of the itineraries, (which was duly applied to my new booking.) For the old one, I only have the now-inactive PNR, and can't locate the ticket number data from old emails, cc statements, or anything else I've tried. AA said they couldn't help.
Is there somewhere to retrieve the ticket number using the historical PNR?
I cancelled two itineraries in May that left residual value on the ticket after fees were applied. I called to make a new booking yesterday and apply the value, but could only locate the ticket number for one of the itineraries, (which was duly applied to my new booking.) For the old one, I only have the now-inactive PNR, and can't locate the ticket number data from old emails, cc statements, or anything else I've tried. AA said they couldn't help.
Is there somewhere to retrieve the ticket number using the historical PNR?
Aug 20, 2015, 8:43 am
#4
Join Date: Jul 2003
Location: Gatwick, UK
Programs: UA *G, BA Silver
Posts: 1,673
Try your credit card bills
My american express bills show me the itinerary and ticket numbers for all my tickets going back to January at least. I don't know if this is just an Amex thing or if all credit card companies provide this much information.
Aug 20, 2015, 8:53 am
#5
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Grateful for any help.
I cancelled two itineraries in May that left residual value on the ticket after fees were applied. I called to make a new booking yesterday and apply the value, but could only locate the ticket number for one of the itineraries, (which was duly applied to my new booking.) For the old one, I only have the now-inactive PNR, and can't locate the ticket number data from old emails, cc statements, or anything else I've tried. AA said they couldn't help.
Is there somewhere to retrieve the ticket number using the historical PNR?
I cancelled two itineraries in May that left residual value on the ticket after fees were applied. I called to make a new booking yesterday and apply the value, but could only locate the ticket number for one of the itineraries, (which was duly applied to my new booking.) For the old one, I only have the now-inactive PNR, and can't locate the ticket number data from old emails, cc statements, or anything else I've tried. AA said they couldn't help.
Is there somewhere to retrieve the ticket number using the historical PNR?
Aug 20, 2015, 7:14 pm
#6
Join Date: Jul 2004
Programs: AA lt gold, HH Diamond, marriott pl
Posts: 329
The sad part is that on AA you used to be able to pull up every unused ticket of yours by supplying the credit card number , when this feature disappeared the res agents were not happy about it, one even said that person who changed it got fired...I figure they probably promoted that person because they now had quite a bit of extra revenue that would revert to them after 12 months.