Mileage credit missing No Boarding Pass
Aug 13, 2015, 10:24 am
#1
Original Poster
Join Date: Dec 2009
Location: MIA
Programs: AA GLD for life, HH Gold, SPG gold, Hyatt Plat, Avis Select, TSA pfd
Posts: 99
Mileage credit missing No Boarding Pass
I flew on LAN/TAM from COR-AEP-GRU-CDG-GRU-AEP-COR on 6/6 returned on 7/6. All mileage posted to AAdvantage except for return from CDG to AEP. At first the TAM legs from Buenos Aires to Paris didn't post but after submitting a request to AAdvantage all but the CDG-AEP return hasn't posted. So AAdvantage asked me to submit ticket and boarding passes. On 7/20 I responded by attaching the ticket and explaining that I didn't keep or can't find the boarding passes. I haven't heard anything more. Am I out of luck if I can't find my BP?
Aug 13, 2015, 10:41 am
#2
Join Date: Jul 2000
Location: 6E Westbound, 4E Eastbound
Programs: AA EXP & 3MM, Priority Club Plat since 1984
Posts: 6,293
In my very recent experience, I was able to receive mileage credit without submitting a copy of my boarding pass. Nor did I speak with human to do so.
Go to this link:
https://www.aa.com/AAdvantage/reques...reditAccess.do
Fill out the information, with the key being the ticket number. You can find that in any number of documents issued for the ticket purchase. The site gives you numerous options for including the ticket issuer information. Make sure to include the correct airline code.
Good luck!
Go to this link:
https://www.aa.com/AAdvantage/reques...reditAccess.do
Fill out the information, with the key being the ticket number. You can find that in any number of documents issued for the ticket purchase. The site gives you numerous options for including the ticket issuer information. Make sure to include the correct airline code.
Good luck!
Aug 14, 2015, 10:26 am
#3
Original Poster
Join Date: Dec 2009
Location: MIA
Programs: AA GLD for life, HH Gold, SPG gold, Hyatt Plat, Avis Select, TSA pfd
Posts: 99
In my very recent experience, I was able to receive mileage credit without submitting a copy of my boarding pass. Nor did I speak with human to do so.
Go to this link:
https://www.aa.com/AAdvantage/reques...reditAccess.do
Fill out the information, with the key being the ticket number. You can find that in any number of documents issued for the ticket purchase. The site gives you numerous options for including the ticket issuer information. Make sure to include the correct airline code.
Good luck!
Go to this link:
https://www.aa.com/AAdvantage/reques...reditAccess.do
Fill out the information, with the key being the ticket number. You can find that in any number of documents issued for the ticket purchase. The site gives you numerous options for including the ticket issuer information. Make sure to include the correct airline code.
Good luck!
Aug 14, 2015, 6:29 pm
#4
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
4 weeks might not be unusual. It took about that long for an Air Berlin flight I took to post, and that was after sending in both the boarding pass and ticket information which I had retained.