Refund for Baggage fee
Sep 3, 2014, 5:54 am
#46
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
"Unbelievable 
"
I don't know what is so unbelievable. I am going based on the words of the agent.
"So you accept that you had no entitlement to a free 3rd bag, yet you still disputed the cc charge ..."
As I said, I went by the agent's word. I sincerely believed I had an entitlement with my Gold Gulf Air Status(since been shown not the case), and with AA, the agent could let it go if they wanted. Further, I was trying to upgrade with the 25,000 miles/$350 which would have also entitled me to a third bag, but they had no availability.
"Clearly you have a very different interpretation of the word 'unfair'."
Absolutely not If the agent was wrong, the airline should eat it and take it up with the agent as a customer service gesture.
"I don't know what is so unbelievable. I am going based on the words of the agent.
"So you accept that you had no entitlement to a free 3rd bag, yet you still disputed the cc charge ..."
As I said, I went by the agent's word. I sincerely believed I had an entitlement with my Gold Gulf Air Status(since been shown not the case), and with AA, the agent could let it go if they wanted. Further, I was trying to upgrade with the 25,000 miles/$350 which would have also entitled me to a third bag, but they had no availability.
"Clearly you have a very different interpretation of the word 'unfair'."
Absolutely not If the agent was wrong, the airline should eat it and take it up with the agent as a customer service gesture.
2. What does your attempt at upgrading have to do with anything, if there was no availability?
3. As Gold on AA does not give you a third bag, why do you feel you were entitled to get a refund on the Gold reinstatement fee?
Sep 3, 2014, 9:19 am
#47
Join Date: Feb 2008
Programs: AA EXP
Posts: 3,049
Not sure there is anything left to debate now.
OP has paid the correct fee for the bag and had his attempt to have it refunded by both the airline and the credit card denied.
OP had his Gold reinstatement fee refunded by the credit card company and as a result, AA has withdrawn his Gold status.
Nothing much left to worry about now.
OP has paid the correct fee for the bag and had his attempt to have it refunded by both the airline and the credit card denied.
OP had his Gold reinstatement fee refunded by the credit card company and as a result, AA has withdrawn his Gold status.
Nothing much left to worry about now.
Sep 3, 2014, 11:17 am
#48
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
Backup a minute, -- Am I the only one who sees this: There's no manager on duty at AA ORD? Ever, let alone for an LHR flight? If an AA ORD-LHR flight, then you're leaving in the morning or late afternoon/early evening. Really? No manager on duty at an AA hub during prime departure times? I would have called her on that right there. I don't believe it.
Status=Access=Leverage. A gold, or lapsed gold, has none to little.
Sep 3, 2014, 11:31 am
#49
FlyerTalk Evangelist
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,507
OP has a track record of wanting something he isn't entitled to and refusing to listen to the advice and knowledge of others. I for one am glad AA rescinded his GLD status since he willfully paid for it and (I feel) fraudulently mislead his credit card company into a chargeback, which will lead to AA paying penalty fees even though they didn't do anything wrong. I think the should go as far as banning him from flying another AA/US flight.
There is simply no way to support his position here and plenty of reasons why his actions are those of a consumer nobody would want.
There is simply no way to support his position here and plenty of reasons why his actions are those of a consumer nobody would want.
Sep 7, 2014, 8:53 am
#50
Original Poster
Join Date: Mar 2014
Location: Midwest/Mideast (ORD/DTW/FNT/BAH)
Programs: QR Gold/Gulf Air Gold/UA Gold
Posts: 345
OP has a track record of wanting something he isn't entitled to and refusing to listen to the advice and knowledge of others. I for one am glad AA rescinded his GLD status since he willfully paid for it and (I feel) fraudulently mislead his credit card company into a chargeback, which will lead to AA paying penalty fees even though they didn't do anything wrong. I think the should go as far as banning him from flying another AA/US flight.
There is simply no way to support his position here and plenty of reasons why his actions are those of a consumer nobody would want.
There is simply no way to support his position here and plenty of reasons why his actions are those of a consumer nobody would want.
Track record.... ?????
Refusing to advice and knowledge of others?
Fraudulently?
Banning me from another flight?
Geez you have deduced so much about me from a few forum posts, you can make such outlandish conclusions and statements?
I think you may have taken a few too many LAXatives because of all the crap you are spewing....
Give me a break.
Sep 22, 2014, 9:00 am
#52
Original Poster
Join Date: Mar 2014
Location: Midwest/Mideast (ORD/DTW/FNT/BAH)
Programs: QR Gold/Gulf Air Gold/UA Gold
Posts: 345
Sounds like we have a bunch of AA staff trying to defend their policies... Anyways...