Apr 25, 2014, 6:53 am
Last edit by: JDiver
Wikipost instructions: signed in members can minimize or maximize Wikipost by clicking on [-] or [+] box upper right of post, and edit this Wikipost to update.
Once a flight is ticketed, premium class customers can go to AA.com's My Trips (but not on the mobile site or app) to select, change or view their entrée reservations during the period of 30 days to 24 hours prior to departure.
Information About Entrée (Main Course) Reservations
. . ● Entrée reservations are available in First and Business class on American Airlines marketed and operated flights
. . ● We can begin accepting reservations 30 days prior to travel and all orders must be completed at least 24 hours before departure
. . ● If your original itinerary changes, please reselect your entrée preference
. . ● We will do our best to accommodate your request, but there may be instances that prevent us from fulfilling your selection
Link to Press release.
NOTE: This is the ARCHIVE for older posts; for current thread, please see:
Meal Entrée / Main Course Reservations / Pre-order for 2014 (Consolidated)
Once a flight is ticketed, premium class customers can go to AA.com's My Trips (but not on the mobile site or app) to select, change or view their entrée reservations during the period of 30 days to 24 hours prior to departure.
Information About Entrée (Main Course) Reservations
. . ● Entrée reservations are available in First and Business class on American Airlines marketed and operated flights
. . ● We can begin accepting reservations 30 days prior to travel and all orders must be completed at least 24 hours before departure
. . ● If your original itinerary changes, please reselect your entrée preference
. . ● We will do our best to accommodate your request, but there may be instances that prevent us from fulfilling your selection
Link to Press release.
NOTE: This is the ARCHIVE for older posts; for current thread, please see:
Meal Entrée / Main Course Reservations / Pre-order for 2014 (Consolidated)
ARCHIVE: Meal Entrée (mains) Reservations / Pre-order now Available (Oct 2012)
Oct 26, 2012, 12:46 pm
#61
Join Date: May 2010
Location: jfk
Programs: AA- exp 8.2MM, SQ, DL, spg plat
Posts: 284
Welcome to the 2010's
This is not a new concept - SQ has had the "Book the Cook" option in both Business and First class for at least 10 years!!
The fact is that this can be one of the more cost effective things that they can do in a premium cabins both from a cost management and more important a C/S viewpoint.
There is nothing that ticks off a premium pax than running out of a meal
They can easily be rolled out to all International flights (in both Business and First) and even in some of the longer domestic routes when the pax pay for the seat and is not upgraded..
Next, they should look at how SQ/Virgin run their premium lounges where you your meals/snacks are cooked to order from a really nice menu and have a full-service bar tender at the bar instead of the "pour it yourself" setup that it is now
This may seem on the surface that it costs more but when you look at all of the buffet style food that is either left over at the end of the service and trashed (hopefully) or is eaten by the club staff, the portion controlled "cook to order" is a great option...
The fact is that this can be one of the more cost effective things that they can do in a premium cabins both from a cost management and more important a C/S viewpoint.
There is nothing that ticks off a premium pax than running out of a meal
They can easily be rolled out to all International flights (in both Business and First) and even in some of the longer domestic routes when the pax pay for the seat and is not upgraded..
Next, they should look at how SQ/Virgin run their premium lounges where you your meals/snacks are cooked to order from a really nice menu and have a full-service bar tender at the bar instead of the "pour it yourself" setup that it is now
This may seem on the surface that it costs more but when you look at all of the buffet style food that is either left over at the end of the service and trashed (hopefully) or is eaten by the club staff, the portion controlled "cook to order" is a great option...
Oct 26, 2012, 1:12 pm
#62
FlyerTalk Evangelist
Join Date: Feb 2005
Posts: 10,949
This is not a new concept - SQ has had the "Book the Cook" option in both Business and First class for at least 10 years!!
The fact is that this can be one of the more cost effective things that they can do in a premium cabins both from a cost management and more important a C/S viewpoint.
There is nothing that ticks off a premium pax than running out of a meal
They can easily be rolled out to all International flights (in both Business and First) and even in some of the longer domestic routes when the pax pay for the seat and is not upgraded..
Next, they should look at how SQ/Virgin run their premium lounges where you your meals/snacks are cooked to order from a really nice menu and have a full-service bar tender at the bar instead of the "pour it yourself" setup that it is now
This may seem on the surface that it costs more but when you look at all of the buffet style food that is either left over at the end of the service and trashed (hopefully) or is eaten by the club staff, the portion controlled "cook to order" is a great option...
The fact is that this can be one of the more cost effective things that they can do in a premium cabins both from a cost management and more important a C/S viewpoint.
There is nothing that ticks off a premium pax than running out of a meal
They can easily be rolled out to all International flights (in both Business and First) and even in some of the longer domestic routes when the pax pay for the seat and is not upgraded..
Next, they should look at how SQ/Virgin run their premium lounges where you your meals/snacks are cooked to order from a really nice menu and have a full-service bar tender at the bar instead of the "pour it yourself" setup that it is now
This may seem on the surface that it costs more but when you look at all of the buffet style food that is either left over at the end of the service and trashed (hopefully) or is eaten by the club staff, the portion controlled "cook to order" is a great option...
Oct 26, 2012, 4:03 pm
#63
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
Time for you to use some miles and visit the splendid country, and have a real meal!
Nov 11, 2012, 3:29 pm
#64
Join Date: Jan 2010
Programs: AA EXP/LT PLT
Posts: 1,467
Flew LAX-JFK dinner flight yesterday and this worked flawlessly
Nov 11, 2012, 3:58 pm
#65
Join Date: Jan 2002
Location: Missouri, AA EXP
Posts: 923
I flew LGA-DFW last night. I assume my reserved meal choice would have been served if the ovens on the plane had been working. Instead, I had a cold sandwich. At least the chiller was still working and we got our ice cream for dessert, which was the most important part of the meal for me anyway.
Nov 11, 2012, 5:14 pm
#66
FlyerTalk Evangelist
Join Date: Feb 2005
Posts: 10,949
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 6_0 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A403 Safari/8536.25)
There are not chillers on narrow body aircraft.
Originally Posted by djcrooks
I flew LGA-DFW last night. I assume my reserved meal choice would have been served if the ovens on the plane had been working. Instead, I had a cold sandwich. At least the chiller was still working and we got our ice cream for dessert, which was the most important part of the meal for me anyway.
Nov 11, 2012, 5:42 pm
#67
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Nov 13, 2012, 11:59 am
#68
Join Date: Aug 2012
Location: Santa Barbara
Programs: AA LT GLD
Posts: 43
BOS-LAX
Just chose my entree for tomorrow's dinner flight BOS/LAX.
Nov 13, 2012, 4:55 pm
#69
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
I got an email today to select my meal on a Dec 1 LAX-MIA flight. That option was not showing when I checked that reservation a couple days ago.
By the way, the email had a direct link to the reservation. Which is very good, because My Reservations is once again not showing my reservations.
By the way, the email had a direct link to the reservation. Which is very good, because My Reservations is once again not showing my reservations.
Nov 13, 2012, 8:08 pm
#70
Join Date: Oct 2005
Location: SNA/LAX
Programs: AA PLT, VS Gold, SPG Plat, Le Club Plat, Amex Plat
Posts: 202
Nov 13, 2012, 9:54 pm
#71
Join Date: Apr 2001
Location: Cupertino, CA - AA:PLT 2MM; Marriott:Plt; Hilton:Slv
Posts: 562
Just noticed the selection opened up in my reservation for JFK-SFO on November 15, the first day of service on that route.
Nov 14, 2012, 8:11 am
#72
Join Date: Jul 2007
Location: SAN
Programs: UA MM Gold
Posts: 1,193
Got the "reserve your entree" email yesterday (13th), traveling AA 208 LAX/MIA tomorrow on (15th). Odd thing is that UG has not cleared so Mrs & I are in Y still. We selected entrees wondering if it is a precursor to being upgraded?
Just ck'd in and still in Y but entrees remain in record. Flt is oversold with EF showing no availability in any fare bucket. My guess is that we will ride in Y and the selections are meaningless. Even if we get the UG at the gate, don't see how they could accommodate selections at the last moment....
Just ck'd in and still in Y but entrees remain in record. Flt is oversold with EF showing no availability in any fare bucket. My guess is that we will ride in Y and the selections are meaningless. Even if we get the UG at the gate, don't see how they could accommodate selections at the last moment....
Nov 14, 2012, 8:29 am
#73
Join Date: Jul 2006
Posts: 869
Wife and I are flying DFW/OGG in December but have not received anything about preordering our meal.
Nov 14, 2012, 11:24 am
#74
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,240
Got one for LAX-MIA Nov 20 7 days from the flight date for a breakfast flight. The coices were cereal or corned beef hash. Ugh. Way to not get me excited for that flight.
Nov 14, 2012, 1:04 pm
#75
Join Date: Nov 2010
Location: HNL
Programs: AA EXP, Global Entry
Posts: 217
the Entree Reservations option is showing on AA.com for my LGA-ORD-HNL trip in F in early January. Nothing happens when I click on it, but I wouldn't expect it to anyway since the flight is more than 30 days away. Would be nice to reserve in advance - I'll make sure to check on AA.com again closer to departure...