two class bag allowance question

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Feb 9, 2013, 8:13 am

#16

hillrider

FlyerTalk Evangelist

Join Date: Mar 1999

Posts: 12,097

Quote:

Originally Posted by ChrL

For (2) I did refer to those rules. AA said that they only apply when the operating carrier is different on the outbound and return. They think they can change the allowance between out and return if the class of service changes but the carrier doesn't.

Quote:

Originally Posted by ChrL

That's not the way I read the text § 399.87, which is a blanket rule without any carveouts; what's your thought? (see http://www.regulations.gov/#!documen...2010-0140-2051)

Furthermore, under "regulation summary" the DOT says it

Quote:

Requires that the same baggage allowances and fees apply throughout a passenger’s journey.

If you also read it the same way I do (i.e. the allowance must be the same throughout the journey), I'd seek clarification through the DOT by complaining that AA is not applying § 399.87 and providing proof: http://www.dot.gov/airconsumer/air-t...t-comment-form

Those submissions get handled at AA from people in the know, since the responses get vetted by the DOT, vs those sent directly to AA, who get handled by people who are paid to be fast with auto-responders and not for their knowledge or accuracy.

I would request that you kindly seek DOT clarification no matter what so we know for the future.

Feb 9, 2013, 9:33 pm

#17

mvoight

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Posts: 21,422

But, how would AA be responsible if it isn't the carrier handling the check in of baggage on the return?

Dec 29, 2013, 7:49 pm

#18

djibouti

Join Date: Nov 2012

Location: SFO

Posts: 1,746

Has anyone tried this with certainty? I just upgraded my no-status family friend but she's originating in LSE, so LSE-ORD will be on an ERD with no F. Does she get bags for free or will AA charge her for a bag even though ORD-SFO/SFO-ORD is in F?

I know on the return it should be fine since she's starting in F.

<rant>Also, it's annoying that non-status on an EVIP upgrade can't get premium seats on a 1-cabin aircraft</rant>

Dec 29, 2013, 11:42 pm

#19

Austinrunner

Suspended

Join Date: Jul 2003

Posts: 4,861

The baggage allowance is stated on their ticket.

Dec 29, 2013, 11:43 pm

#20

djibouti

Join Date: Nov 2012

Location: SFO

Posts: 1,746

Quote:

Originally Posted by Austinrunner

The baggage allowance is stated on their ticket.

Where exactly is it on an e-ticket? Nowhere in the e-mail that I see?

Dec 29, 2013, 11:45 pm

#21

Austinrunner

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Join Date: Jul 2003

Posts: 4,861

US law requires it to be stated on the ticket.

Dec 29, 2013, 11:49 pm

#22

sukn

Join Date: May 2007

Programs: AAdvantage, Hilton

Posts: 3,191

Quote:

Originally Posted by djibouti

Where exactly is it on an e-ticket? Nowhere in the e-mail that I see?

Are you sure? It should say something like the following:

Baggage Information

Baggage charges for your itinerary will be governed by American Airlines BAG ALLOWANCE -SJCLAX-02 Pieces/ American Airlines /UP TO 70 LB/32 KG AND UP TO 62 LINEAR IN/158 LINEAR CM 1STCHECKED BAG FEE-SJCLAX-USD0.00/ American Airlines /UP TO 70 LB/32 KG AND UP TO 62 LINEAR IN/158 LINEAR CM 2NDCHECKED BAG FEE-SJCLAX-USD0.00/ American Airlines /UP TO 70 LB/32 KG AND UP TO 62 LINEAR IN/158 LINEAR CM ADDITIONAL ALLOWANCES AND/OR DISCOUNTS MAY APPLY

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