View Poll Results: Embargo vs limited saaver awards
Has AAdvantage instituted an embargo for saaver awards
26
34.67%
Has AAdvantage limited saaver awards more than past years
49
65.33%
Voters: 75. You may not vote on this poll
AA Holiday milesAAver Award Travel Inventory - limits, releases
#61
Join Date: Nov 2011
Location: Phoenix area
Programs: AA, SWA, most hotel programs
Posts: 356
I was particularly frustrated this year for our annual Christmas travel plans--I had to fly in and out of my cities earlier and later than I really would have liked just to get the lowest award. This is the reason why I am changing my future Christmas airline to fly on Southwest (me and my husband just got 100,000 bonus miles). Southwest had quite a few flights left at the lowest award amounts up until October. PLUS, for 25k I am able to get three segments to visit my family whereas with AA I have to spend 37.5k.
#62
Join Date: Nov 2002
Location: SJC, SFO, BUR
Programs: AA, WN, SPG, UA
Posts: 200
I do think AA should be candid about the restrictions -- given how they will impact nearly every customer looking for domestic award seats during the Holidays. The following disclaimer seems about right to me: "Due to heavy demand during the Thanksgiving and Chistmas holiday seasons, you may find it more difficult to find domestic Economy MileSaver award seats during this travel period. Currently, we expect these peak travel days to be November 14-26, 2012, and December x, y and z, 2012 and January a-b, 2013. You may find it easier to obtain MileSaver award seats on other travel dates. If your travel plans are not sufficiently flexible, you can still take advantage of our Economy AAnytime award seats on most American Airlines flights."
But I never recall seeing this with any other program I follow (WN and UA). Yes, WN used to publish embargo dates (2 award ticket systems ago), but when they switched to limited availability, I never got a heads up from them as to when awards may or may not be more difficult.
Sure, I can understand you're unhappy about it. I won't defend AA to you, because I would only do so according to how I evaluate the program.
Change (can) suck, but it's a risk we all play in the funny money (point/miles) game.
Thank you for sharing this observation in award availability. I've learned something. But as to the assessment/interpretation, I'm inclined believe it may be something else.
#63
Formerly known as CollegeFlyer
Join Date: Jan 2004
Location: JRA
Programs: UA 1K MM, AA PLT, Hyatt Diamond, Marriott Gold, Hertz 5*
Posts: 6,716
For instance, the program/script/whatever-you-want-to-call-it prevents a passenger from booking a 22,500 Saver award seat from HNL-LAX during the Holiday period. But AA will give that seat to someone continuing on to LHR -- and only charge them 20,000 for the whole trip! I don't care what type of revenue management strategy you're deploying, this makes no business sense.
I can't imagine why an airline would do that. Are you sure there is no confusion here (such as comparing the price of a round-trip award to the price of one-way award)?
#64
Join Date: Nov 2011
Location: Bay Area
Programs: WN A-List, AA good-riddance, Safeway Club Card Extraordinaire
Posts: 3,851
Can this be right? AA offers saver awards from HNL to LHR for only 20,000 miles, but charges 22,500 miles for a saver award from HNL to LAX?
I can't imagine why an airline would do that. Are you sure there is no confusion here (such as comparing the price of a round-trip award to the price of one-way award)?
I can't imagine why an airline would do that. Are you sure there is no confusion here (such as comparing the price of a round-trip award to the price of one-way award)?
#65
FlyerTalk Evangelist
Original Poster
Join Date: Mar 2000
Posts: 17,425
Things sometimes don't make sense in the frequent flyer world.
#66
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
I was particularly frustrated this year for our annual Christmas travel plans--I had to fly in and out of my cities earlier and later than I really would have liked just to get the lowest award. This is the reason why I am changing my future Christmas airline to fly on Southwest (me and my husband just got 100,000 bonus miles). Southwest had quite a few flights left at the lowest award amounts up until October. PLUS, for 25k I am able to get three segments to visit my family whereas with AA I have to spend 37.5k.
Such as for us, we have never flown WN even in pay tickets - simply not an airline that serves our needs given most our travels are International.
Therefore, to declare a program has a lot less value whenever an airline's program does not work to suit one's particular needs is plain silly. While it does not work for YOU, it most still works GREAT for OTHERS - even the DL's Skypesos still work for a lot who can find the niches of the program, ditto for the massively devalued BA program (on the long haul awards), there are still gems to be found.
It is a perfect example that you should go with WN because the level of miles required is cheaper for the same trip you are doing.
#67
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
It isn't a loophole per se. It is the knowledge to know how to cherry pick the best of a program. Otherwise, knowledge would have no value, wouldn't it?
#68
Join Date: Nov 2011
Programs: AA EXP, 3MM AA, Admirals Club
Posts: 461
Last edited by magic111; Jan 5, 2012 at 9:07 pm Reason: repaired quote
#69
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
While the domestic coach on AA may not be selling like hot cake like CX's J or F, AA can choose to withhold the award seats for more revenue tickets. After all, AA does not make any extra to fill the plane with award seats, other than slightly denting its mileage liability on the book, so why should AA tries to fill the plane with award seats? AA certainly can take a "toll" by not filling the plane to the gill by opening up award seats, 'cause AA does not make any extra to take on a full load that has a higher than preferred % of award seats. It does not even pay for the extra fuel to carry the extra passengers.
I honestly dont understand your fixation on this topic even though I understand your plight and others who are subject to a FIXED vacation schedules. But that is life, not much one could do other than finding an alternative. Right?
Last edited by Happy; Jan 5, 2012 at 4:14 pm
#70
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,399
#71
Join Date: Nov 2011
Location: Bay Area
Programs: WN A-List, AA good-riddance, Safeway Club Card Extraordinaire
Posts: 3,851
I'll have to keep this in mind next time I need to fly HNL-LAX. AA probably doesn't get too many hidden-city tickets where the unused segment is LAX-LHR
Last edited by Science Goy; Jan 5, 2012 at 4:36 pm Reason: corrected terminology
#72
Join Date: Jun 2001
Location: New York, NY
Posts: 3,698
Wait, you're arguing AA should try to emulate a program that everyone reviles? Why is that good advice, unless you assume that everything that you do that pisses off your customers must be good for business.
#73
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Well, I never before was able to do holiday travel reservations 10 months out, so I didn't notice a difference.
Booking just 5 months out, for quite a few years I noticed never any saver coach award avialability for Christmas, but until 2011 always saver business/first award avialability (at the same price as anytime coach). But the family I visit for the holidays moved in 2011 from a nonstop transcon location to a have-to-connect-through-DFW location, so I can't tell whether 2011 was worse for business/first award avialability or if it was just the LAX-DFW route. (It seemed that if I hadn't been originating in SoCal I might indeed have been able to book business/first saver.)
Booking just 5 months out, for quite a few years I noticed never any saver coach award avialability for Christmas, but until 2011 always saver business/first award avialability (at the same price as anytime coach). But the family I visit for the holidays moved in 2011 from a nonstop transcon location to a have-to-connect-through-DFW location, so I can't tell whether 2011 was worse for business/first award avialability or if it was just the LAX-DFW route. (It seemed that if I hadn't been originating in SoCal I might indeed have been able to book business/first saver.)
#74
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
Posts: 2,669
I'm having difficulty with the conspiracy theory rather than assuming holidays are just very competitive and seats go withing hours. My hero and data point is a family friend who manages to book her entire 8-member extended family to Hawaii every, single, year for the last 20, and always on the days she wants. Small gentle blond woman who would normally drive across town in the middle of the night in the rain to tell you about Jesus rather than fight over anything. Except she knows the scriptural day and the hour and the minute holiday flight availability will be poured out on the public. That night she is logged on with her flights typed in at midnight, or whenever it is, gives it about 30 seconds in case her watch is fast, and hits enter. Why anyone wants to go to Hawaii when its packed is beyond me, but she nails it. Every, single, year. She swears flights are picked over by three and everything is gone by six. Its hard to argue with success.
#75
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
During the holidays, there is less business travel and so fewer tickets bought up front, so it may actually be easier to upgrade, at the same time that it's way harder to get a saver coach award. (And saver business/first awards tend to be in the middle, more available than saver coach award but still not as available as upgrades.)