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Archive: AA Citibank Executive / AAdvantage World Elite MasterCard (& MM poll)

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View Poll Results: If AA Citi Exec MC purchases no longer count toward Million Miler status after 2012:
Obtained card on/before Nov 30, 2011: I will definitely keep my card - other benefits worth it
12
7.45%
Obtained card on/before Nov 30, 2011: I will probably keep my card
11
6.83%
Obtained card on/before Nov 30, 2011: I'm not sure yet if I will keep or cancel my card
23
14.29%
Obtained card on/before Nov 30, 2011: I will probably cancel my card
26
16.15%
Obtained card on/before Nov 30, 2011: I will definitely cancel my card - other benefits not worth it
46
28.57%
Obtained card after Nov 30, 2011: I'm already ineligible for this benefit anyways
8
4.97%
I'm not a cardholder: I would enroll if this benefit were offered for new cardholders
22
13.66%
I'm not a cardholder: I would not enroll even if this benefit were offered for new cardholders
3
1.86%
I'm not a cardholder: I just want to see the poll results
10
6.21%
Voters: 161. You may not vote on this poll

Archive: AA Citibank Executive / AAdvantage World Elite MasterCard (& MM poll)

 
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Old Nov 7, 2011, 5:51 pm
  #886  
 
Join Date: May 2007
Location: The Emerald City
Programs: 1MM AA - finally
Posts: 362
Originally Posted by HighPotter
Unfortunately, you can't. Technically, you need the card, ID and your FF #.

But you could try and charm em...

HP
I figured as much.

I might be able to get away with charm if I weren't traveling with my infant. . I'm pretty sure no amount of charm would encourage them to let me in under those circumstances.
firespirit is offline  
Old Nov 7, 2011, 5:55 pm
  #887  
 
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,439
Originally Posted by firespirit
I might be able to get away with charm if I weren't traveling with my infant.
Oh, come on now. I bet you have the cutest baby in town.
QueenOfCoach is offline  
Old Nov 7, 2011, 6:08 pm
  #888  
 
Join Date: Nov 2006
Location: Times Square
Programs: SPG Gold, AAdvantage
Posts: 1,397
Originally Posted by wesmanz
I'm not sure how the Auth user 'psuedo-gold' works, my wife was already Gold prior to making her an Auth user. I'd be interested in hearing about anyone able to access the lounge as an auth user without the primary.--wes
My husband just got his spouse card. It doesn't have the Admirals Club logo on the back like mine does. Not that he travels without me anyways.
sent is offline  
Old Nov 7, 2011, 7:38 pm
  #889  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Originally Posted by yminev

Needless to day, I was declined and noone wanted to deal with me when I called customer service. I sent a letter to Ken Stork last Monday. They received it on Tuesday am (sent via UPS). On Friday, a customer service agent from SD called me, informing me that they received my letter and have now approved my application! My official email notification for the new card just arrived today.

^^^
I have learned from bitter experience that Citi CS agents are the WORST. They must go out to Chennai and find the absolutely cheapest robots they can possibly find. But the Exec Office in SD, these guys are great. Due to blemishes on my report I always have to appeal but every single time I get through to these guys it's a sensible discussion and then an approval. I no longer even bother with regular CS for card appeals
ma91pmh is offline  
Old Nov 7, 2011, 8:15 pm
  #890  
 
Join Date: Nov 2000
Location: New York City, United States.
Posts: 2,629
Originally Posted by sent
I think somewhere in this thread it said that even though all spending after December 1 will count toward MM, the 25K bonus won't count unless it is earned before December 1.

.
can others weigh in on this?
when does the 25,000 bonus have to post?
writetorich is offline  
Old Nov 7, 2011, 8:43 pm
  #891  
 
Join Date: Sep 2010
Location: LAX
Programs: AA Plat, WN A-List, Marriot Gold, Hyatt Plat
Posts: 376
Originally Posted by firespirit
I figured as much.

I might be able to get away with charm if I weren't traveling with my infant. . I'm pretty sure no amount of charm would encourage them to let me in under those circumstances.

Your baby might actually help

My daughter when she was younger would get us all kinds of cool perks while on board atleast. Plus she was always very quiet, but FA's would always pick her up and rock her up and down the aisles.
And yet she wouldn't would hardly make a peep. I think they were reliving there young ones from days past.

HP
HighPotter is offline  
Old Nov 7, 2011, 11:01 pm
  #892  
 
Join Date: Jan 2005
Location: NYC
Programs: AA EXP; UA 1K, AS 75K, LT Titanium, Globalist
Posts: 625
I'm not sure if this was covered here, but given my AC membership was up for renewal, I started investigating this card seriously. While others have mentioned that this car provides a benefit of FULL AC membership, that in fact is not true, at least not for another month or so. here's why...

one of the biggest/best benefits of the AC is the lesser known rebooking service whereby AC angels pull up distressed pax lists after getting a call from the Tower or noticing a delayed inbound. The way the pull the list is by originating flight and member. The guest roster shows an ADM flag next to passengers who are true members. This helps the club actually go through the list, make calls to people traveling in, etc.

After asking a few different AC agents, it turns out that Amex and Citi entrants do not have this flag, and therefore have no way of coming up on the roster in the case of such a query. As such, as of now, the admirals club membership still has distinct advantages over the citi one.

One note was that after much digging, I received a call from one of the agents at SFO. She said they've flagged the issue after it was reported, and that AA IT will be working on a solution over the next few weeks to fix it so that Citi members do show up with a flag that can be queried.
ihdihd is offline  
Old Nov 7, 2011, 11:37 pm
  #893  
 
Join Date: Aug 2009
Location: Boston-Atlanta Metropolitan Axis
Posts: 208
Originally Posted by ihdihd
One note was that after much digging, I received a call from one of the agents at SFO. She said they've flagged the issue after it was reported, and that AA IT will be working on a solution over the next few weeks to fix it so that Citi members do show up with a flag that can be queried.
Awesome. Thanks for the update, ihdihd!
firstglobal is offline  
Old Nov 8, 2011, 8:53 am
  #894  
 
Join Date: Dec 2010
Location: Tulsa, OK
Programs: AA EXP, UA Silver, SPG Plat, Marriott Plat
Posts: 1,264
I believe this answers my question
So is there a sort of pseudo-status entry in cardholders' AAdvantage accounts that automatically grants PriorityAAccess boarding, bag fee waivers, etc? Or does one have to present the plastic card for these benefits?
Right now, I have NO status with American. I'm planning to switch over next year from UA to American and this seems to be a viable option for me to consider which gives me pseudo status until I earn it. The AC membership and the waived foreign transaction fees pay for the fees. The fact it's NOT an AMEX is a HUGE plus for me for 2 reasons..

1. Sams Club does NOT accept Amex. They do accept Mastercard. I have an existing World AA Mastercard so I may covert unless signing up (without converting) is a better option.
2. Traveling abroad without Amex is a major pain. We found it rough to find places that accept Amex. Most of the time I have to use cash or pay the fees (neither option I like).

One question: Do I need to pay for the flight with this card to reap the benefits of the bag fees etc? All my travel is corporately paid on their own card so I am hoping the bag fee waivers etc are tied to my AAdvantage #.
fieldeng is offline  
Old Nov 8, 2011, 9:23 am
  #895  
 
Join Date: Nov 2010
Location: DFW
Posts: 413
Originally Posted by fieldeng
I believe this answers my question

Right now, I have NO status with American. I'm planning to switch over next year from UA to American and this seems to be a viable option for me to consider which gives me pseudo status until I earn it. The AC membership and the waived foreign transaction fees pay for the fees. The fact it's NOT an AMEX is a HUGE plus for me for 2 reasons..

1. Sams Club does NOT accept Amex. They do accept Mastercard. I have an existing World AA Mastercard so I may covert unless signing up (without converting) is a better option.
2. Traveling abroad without Amex is a major pain. We found it rough to find places that accept Amex. Most of the time I have to use cash or pay the fees (neither option I like).

One question: Do I need to pay for the flight with this card to reap the benefits of the bag fees etc? All my travel is corporately paid on their own card so I am hoping the bag fee waivers etc are tied to my AAdvantage #.
This is a great option for you. I would just convert the existing card you have (assuming it has a annual fee? ) It seems the 25k bonus miles are hit/miss with a conversion, but you won't get the credit pull and you'll get the card immediately thus getting the Psuedo gold benefits immediately rather than waiting the "cool off period"

It is tied to your AA #, you will notice you are Gold with AA once you gain card membership, and it seems to happen fairly quickly that they grant this status it seems, the only thing that seems to be lacking from true Gold status is the 25% bonus miles (which I believe some have actually reported is happening). It would surprise me if AA IT dept actually gets this right given their track record.

--wes
--wes
wesmanz is offline  
Old Nov 8, 2011, 9:34 am
  #896  
 
Join Date: Dec 2010
Location: Tulsa, OK
Programs: AA EXP, UA Silver, SPG Plat, Marriott Plat
Posts: 1,264
I would just convert the existing card you have (assuming it has a annual fee? ) It seems the 25k bonus miles are hit/miss with a conversion, but you won't get the credit pull and you'll get the card immediately thus getting the Psuedo gold benefits immediately rather than waiting the "cool off period"
Our card has an annual fee of $85 so this would be ideal!

I'm fine giving up the 25% bonus mileage (and minimum earn on miles) until I hit Gold when I earn it.

The free bag and priority checkin/boarding more than offset that.
fieldeng is offline  
Old Nov 8, 2011, 9:50 am
  #897  
 
Join Date: Jul 2009
Location: Santa Monica and Siena
Programs: 10 MM + 2013, AA EXP,Lifetime AC ,Crown Room, Red Carpet,USAIR CLUB ,Hertz Plat, Hilton Dia, GS +++
Posts: 455
Originally Posted by ihdihd
I'm not sure if this was covered here, but given my AC membership was up for renewal, I started investigating this card seriously. While others have mentioned that this car provides a benefit of FULL AC membership, that in fact is not true, at least not for another month or so. here's why...

one of the biggest/best benefits of the AC is the lesser known rebooking service whereby AC angels pull up distressed pax lists after getting a call from the Tower or noticing a delayed inbound. The way the pull the list is by originating flight and member. The guest roster shows an ADM flag next to passengers who are true members. This helps the club actually go through the list, make calls to people traveling in, etc.

After asking a few different AC agents, it turns out that Amex and Citi entrants do not have this flag, and therefore have no way of coming up on the roster in the case of such a query. As such, as of now, the admirals club membership still has distinct advantages over the citi one.

One note was that after much digging, I received a call from one of the agents at SFO. She said they've flagged the issue after it was reported, and that AA IT will be working on a solution over the next few weeks to fix it so that Citi members do show up with a flag that can be queried.
Thank you - learn something new every day..... I don't think I would have entered under the CITI card - now there's a good reason why not.

Quite a package it comes in - reminds me of the way paper VIP's used to arrive via Fed Ex in a box......
Cannonball Run is offline  
Old Nov 8, 2011, 9:51 am
  #898  
 
Join Date: Feb 2011
Programs: AA Lifetime Gold, HH Diamond
Posts: 879
Originally Posted by sent
My husband just got his spouse card. It doesn't have the Admirals Club logo on the back like mine does. Not that he travels without me anyways.
Spouse card does not give AC access, just original issued card holder.
elkhornne is offline  
Old Nov 8, 2011, 11:16 am
  #899  
 
Join Date: May 2008
Programs: AA PLT 2MM
Posts: 2,026
I hope the CSR was correct on this...

My existing AAdvantage VISA Platinum Signature account was converted on Sunday, and the new cards (mine and DW) were shipped out to me yesterday using UPS next day (so they should be here at any moment).

I called Citi today just to get the tracking number, and while I had the agent on the line I thought I'd ask what's going to happen to the charges that I had already made on the Visa card that hadn't posted yet. Was concerned for reasons just to make sure they'd post properly and I don't end up with angry merchants or anything like that, and also if I'd properly get the miles I'm owed for spending on the Visa since the statement hadn't closed yet when they did the conversion. Additionally, the VISA was on a retention offer giving a bonus 750 miles for cycles in which I hit $750 in spending. During the course of this conversation she said that all charges had already moved to my new Executive account (in fact when I called in and entered the old Visa number on the card through the automated system, when forwarded to the agent it brought up all the information on the Executive MC account instead -- she could not see the old Visa card info). At this point she further added that she could see that I do have the retention offer of the bonus 750 miles per $750 spent applied to the Executive card, good until March 2012.

I am rather surprised by this given that 45 days ago when I started the conversion process I was told that it's very unlikely the retention offers would carry over given that it's a new card. At the time I didn't bother arguing for it to do so because the Specialist who was converting me promised to note in my account to make sure I get the 25K bonus miles at conversion time. At any rate, for the agent today to have pulled up the Executive card and seen this retention offer also applied to it is really just another small yet pleasant surprise. Naturally, given typical CSR accuracy ratio in matters more complicated, such as this, I won't count the chicks before they hatch, however, given the context of the conversation, I am optimistic on the accuracy of this.

If true, this also means that retention offers are possible on this card too (not that you'd necessarily get them if you tried though).

Now of course, the additional curiosity is if AA will really only count base spending posted from this card and not 'bonuses' towards million miler after this month.
thehawk75 is offline  
Old Nov 8, 2011, 11:28 am
  #900  
 
Join Date: Jan 2009
Location: OKC
Programs: IHG Spire, National Exec, AA Plat
Posts: 2,274
Originally Posted by wesmanz
It is tied to your AA #, you will notice you are Gold with AA once you gain card membership, and it seems to happen fairly quickly that they grant this status it seems, the only thing that seems to be lacking from true Gold status is the 25% bonus miles (which I believe some have actually reported is happening). It would surprise me if AA IT dept actually gets this right given their track record.

--wes
--wes
The one thing I haven't seen mentioned as a benefit is preferred seat selections (exit rows) as a benefit when having this card. Assuming you have no elite status and get this card, does it give you that benefit of being gold - thus making the ONLY difference the 25% bonus and minimum earnings?
bchandler02 is offline  


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