When will a cancelled award ticket loop back to the inventory?
#16
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,649
Does anyone know how this works with tickets put on Hold instead of Ticketed? I put an award on all AA metal on Hold with AA miles this morning, but after doing some math, I think I'd rather use BA miles to book the award. If I don't ticket and let the Hold expire, do those spots open right up? Thanks!
#17
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Do not ever count on this. When the hold is cancelled or expires, the seat availability is returned through the IM system. What bucket the seat goes into is determined by IM at that moment.
#18
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
I do all my 'creative' stuff with the help of an agent. He can do much of what AA (or any airline) can do, and stuff they wont do. If they need to they can call the EXP/CK desk and have them lay their hands on it.
But to the point of this thread NEVER assume ANYTHING (seat, fare or inventory) will 'go back into the bucket' once released. Airlines change inventory minute by minute- a fare that you grabbed and held last night might have been rebalanced 20 minutes after you book. You can hold than inventory class (award or fare code) even after they have decided to sell no more but once you release it you are subject to how they want to sell fares at that moment.
An agent can hold that segment, add to it, extend holds, etc...even ticket and cancel 24 hrs later....
Going to an agent was a watershed moment in my hacking. Of course you need the right agent.
But to the point of this thread NEVER assume ANYTHING (seat, fare or inventory) will 'go back into the bucket' once released. Airlines change inventory minute by minute- a fare that you grabbed and held last night might have been rebalanced 20 minutes after you book. You can hold than inventory class (award or fare code) even after they have decided to sell no more but once you release it you are subject to how they want to sell fares at that moment.
An agent can hold that segment, add to it, extend holds, etc...even ticket and cancel 24 hrs later....
Going to an agent was a watershed moment in my hacking. Of course you need the right agent.