Impact of AA clearing upgrades later than in the past
#211
Join Date: Oct 2006
Programs: AA GLD
Posts: 54
Actually the funniest thing I ever read on FT was your post about absolutely never, never, never, never, never having a less than 100% stellar encounter with each and every AAngel that you've ever encountered. And using that data point to dismiss the viewpoint of others. Sound familiar?
http://www.flyertalk.com/forum/13781454-post97.html
http://www.flyertalk.com/forum/13716266-post28.html
#212
Join Date: Jan 2005
Location: Seattle, WA
Programs: AA EXP, HHonors
Posts: 642
Those were your numbers. If there's a problem, please explain.
Wait a minute. Now I'm really confused. I could have sworn that just a few posts back you dismissed 20 examples in this thread as insignificant in comparison to your own travel patterns, but now you're telling me that the experiences posted by others in this thread do matter? Give me a second and I'll get a score card...
Okay. I'm all set! Now where were we?
Wait a minute. Now I'm really confused. I could have sworn that just a few posts back you dismissed 20 examples in this thread as insignificant in comparison to your own travel patterns, but now you're telling me that the experiences posted by others in this thread do matter? Give me a second and I'll get a score card...
Okay. I'm all set! Now where were we?
#214
Join Date: Oct 2006
Programs: AA GLD
Posts: 54
In fact, if I may say so, you have actually seemed to be the one who is dismissing the views of others. I don't find the experiences of the 20 or so members who posted about 100-hour upgrades to be irrelevant.
No single person's experience represents the whole, so I think it's important that we need to consider all the posts before reaching conclusions.
#215
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
Enough!
I'm trying hard to figure out what the last couple pages teach me about the "Impact of AA clearing upgrades later than in the past". If someone would like to enlighten me and the other AA Moderators, please contact us by PM.
Use this thread to discuss the topic at hand or lose it.
/Moderator
Use this thread to discuss the topic at hand or lose it.
/Moderator
#216
Join Date: May 2007
Programs: AAdvantage, Hilton
Posts: 3,191
Ok, I will try to get this thread back on topic. Here is a recent peculiar experience of mine. I was on a Monday 9:30 pm DFW-LAX flight on a 757. Inside the 100-hr mark the F cabin was wide open, the EXP desk confirmed that less than a 1/3 of the seats were occupied.
The morning of the flight, the upgrade still had not cleared. Went to check in at the kiosk in Miami, and clicked on the "change seat" icon. It displayed the F seat map even though the upgrade had not cleared. Chose a seat in F and of course it brought up an error message and would not let me continue unless I chose another seat (presumably in Y), even though it was showing me the F seat map. Canceled the check-in process, tried twice more at different machines, the same problem.
Spoke to two different TAs and both said the flight was oversold in Y but the X inventory had not been released even though the F cabin was still less than 1/3 occupied (which on a 757 is 14 seats or more). This lead me to believe that no X inventory had been released thus far.
Now I don't know when this particular upgrade cleared because I went stand-by on the non-stop and would up first on the upgrade list because the GA put me in as a "thru" passenger. Only one upgrade seat became available and thankfully I got it.
Getting back to the DFW-LAX route, I flew the same flight segment a week later but on a Tuesday night. Again the F cabin was pretty wide open, and this time the upgrade cleared a few hours inside the 100-hr window. This time the flight was not oversold, and the load in Y was actually pretty light.
This may be pure speculation, but these two experiences go me thinking whether there is some correlation between Y being oversold and X inventory being held back until much closer to departure.
Thoughts???
The morning of the flight, the upgrade still had not cleared. Went to check in at the kiosk in Miami, and clicked on the "change seat" icon. It displayed the F seat map even though the upgrade had not cleared. Chose a seat in F and of course it brought up an error message and would not let me continue unless I chose another seat (presumably in Y), even though it was showing me the F seat map. Canceled the check-in process, tried twice more at different machines, the same problem.
Spoke to two different TAs and both said the flight was oversold in Y but the X inventory had not been released even though the F cabin was still less than 1/3 occupied (which on a 757 is 14 seats or more). This lead me to believe that no X inventory had been released thus far.
Now I don't know when this particular upgrade cleared because I went stand-by on the non-stop and would up first on the upgrade list because the GA put me in as a "thru" passenger. Only one upgrade seat became available and thankfully I got it.
Getting back to the DFW-LAX route, I flew the same flight segment a week later but on a Tuesday night. Again the F cabin was pretty wide open, and this time the upgrade cleared a few hours inside the 100-hr window. This time the flight was not oversold, and the load in Y was actually pretty light.
This may be pure speculation, but these two experiences go me thinking whether there is some correlation between Y being oversold and X inventory being held back until much closer to departure.
Thoughts???
Last edited by sukn; Apr 25, 2010 at 4:05 pm
#217
Join Date: Jan 2005
Location: Seattle, WA
Programs: AA EXP, HHonors
Posts: 642
At the risk of being lumped in with the evil AApologists in this thread, I must admit I still don't follow what you are saying. The only numbers I saw being used were direct quotes from your posts. If there is a problem with the numbers, isn't that on you?
Actually, I think for the sake of the accuracy of information provided here, it's important that misleading or confusing claims be questioned. I don't think that makes anyone an AApologist and I don't think it should be seen as a blanket dismissal of any particular point of view.
Actually, I think for the sake of the accuracy of information provided here, it's important that misleading or confusing claims be questioned. I don't think that makes anyone an AApologist and I don't think it should be seen as a blanket dismissal of any particular point of view.
Now for some more relevancy: since posting this morning, the 100 hour mark on all 8 segments I have booked this week has passed. I have been upgraded on ONE segment thus far.
The point is, for people reading this thread, no -- it's not just happening to you. I would say based on MY EXPERIENCES and the presence of this thread, it HAS become a recognizable trend. The good news is, I think, most of us still have a high upgrade precentage, even though they are clearing much later than in the past.
#218
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
To add on, FlyerTalk requires members to adhere to TOS (the Rules) - and that includes staying on topic, refraining from attacks (including the use of ad hominem), engaging in personal exchanges and discussing moderator actions. Given the current issues with this thread, it has closed down for a much-needed temporary rest. As it reopens, keep it open by staying on topic and refraining from ad hominem, etc.
JDiver, Moderator
JDiver, Moderator
Last edited by JDiver; Sep 26, 2010 at 9:48 pm Reason: modify for opening
#219
Join Date: Oct 2009
Programs: AA Executive Platinum
Posts: 11
Is AA ignoring the EXPs?
I booked a flight from ORD-CDG over three months ago, and was placed on the waitlist to use a systemwide upgrade. Here we are, less than 24 hours before the flight, with 1/3 of business still unassigned, and I have yet to receive my upgrade.
Another EXP on the same route who left 2 days ago didn't get his upgrade until 20 hours before the flight, though, again, business was fairly open.
Is this becoming standard practice for AA now? Used to be you'd get upgraded days in advance.
Another EXP on the same route who left 2 days ago didn't get his upgrade until 20 hours before the flight, though, again, business was fairly open.
Is this becoming standard practice for AA now? Used to be you'd get upgraded days in advance.
#220
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
I don't feel ignored per se...but I do feel that they've gotten stingy in this (and many other) departments as of late compared to their competitors
#221
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,535
With reduced capacity and, consequently, increased loads it seems that they're holding the premium seats longer in the hopes of actually selling them, odd as that strategy may seem.
We're still clearing at 100% SWU and over 90% sticker (and that's for two people). It's just taking longer, but I certainly don't feel "ignored."
FYI, this is an old rant:
http://www.flyertalk.com/forum/ameri...than-past.html
This thread is locked for some reason, but there's a lot of ranting going on on the same topic there.
Cheers.
We're still clearing at 100% SWU and over 90% sticker (and that's for two people). It's just taking longer, but I certainly don't feel "ignored."
FYI, this is an old rant:
http://www.flyertalk.com/forum/ameri...than-past.html
This thread is locked for some reason, but there's a lot of ranting going on on the same topic there.
Cheers.
#222
Join Date: Jun 2009
Location: LAX
Posts: 6,769
Is it just for the outbound? I've been getting cleared on the returns fairly quickly.
#223
Join Date: May 2007
Programs: AAdvantage, Hilton
Posts: 3,191
I booked a flight from ORD-CDG over three months ago, and was placed on the waitlist to use a systemwide upgrade. Here we are, less than 24 hours before the flight, with 1/3 of business still unassigned, and I have yet to receive my upgrade.
Another EXP on the same route who left 2 days ago didn't get his upgrade until 20 hours before the flight, though, again, business was fairly open.
Is this becoming standard practice for AA now? Used to be you'd get upgraded days in advance.
Another EXP on the same route who left 2 days ago didn't get his upgrade until 20 hours before the flight, though, again, business was fairly open.
Is this becoming standard practice for AA now? Used to be you'd get upgraded days in advance.
Secondly, have you call the EXP desk and asked them to see if the Day of Departure desk or the automated system will clear you at this point? If not, give it a try.
#224
Join Date: Apr 2009
Location: TPA
Programs: AA EXP, Hertz Club Gold, HHonors Gold
Posts: 282
A few months ago I booked tickets for october for my spouse and myself from mia-cdg and returning a week later via cdg-dfw. I called to upgrade via SWU and we were upgraded on the spot for all our flights. I was expecting to be put on the waitlist, but was pleasantly surprised.
#225
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,535
A few months ago I booked tickets for october for my spouse and myself from mia-cdg and returning a week later via cdg-dfw. I called to upgrade via SWU and we were upgraded on the spot for all our flights. I was expecting to be put on the waitlist, but was pleasantly surprised.
Then our flight went away (they changed the days that they fly) and we were still confirmed on the new date.
Cheers.