Last edit by: philemer
Effective 12 Oct 2014, meal selection is available from 30 days to 24 hours before flight (This meal selection was suspended temporarily 12 Sep - 10 Dec 2015.)
Special meal (Asian vegetarian, Kosher, Muslim, Low sodium, etc.) requests may be requested where offered. See this post for the list of available special meals.
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Information About Entrée (Main Course) Reservations:
Problems? Try a DM using Twitter or call.
Also see
Note: the old order in which meal preferences are taken by Flight Attendants ("FEBO") ended on 1 Sep 2014. See "FEBO dead 1 Sep 2014 - new system based on flight direction & time zone change".
Thanks to wiki "plank holder" hillrider.
Special meal (Asian vegetarian, Kosher, Muslim, Low sodium, etc.) requests may be requested where offered. See this post for the list of available special meals.
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Reserve your entrée before you fly
Flying in First or Business Class? We’re the first U.S. airline to offer you the choice to reserve your entrée on American Airlines flights with scheduled meal service. To enjoy this personalized service, simply reserve your meal at least 24 hours before departure.
Flying in First or Business Class? We’re the first U.S. airline to offer you the choice to reserve your entrée on American Airlines flights with scheduled meal service. To enjoy this personalized service, simply reserve your meal at least 24 hours before departure.
- Available for customers traveling on American Airlines in First or Business class, on the majority of flights that are scheduled to offer a meal.
- You can reserve your meal beginning 30 days (and up to 24 hours) before you depart
- If you change your flight, reservation is required again
- Meals may not be available at times as there is a limit on numbers.
Information About Entrée (Main Course) Reservations:
- Entrée reservations are available in First and Business class on American Airlines marketed and operated flights
- We can begin accepting reservations 30 days prior to travel and all orders must be completed at least 24 hours before departure
- If your original itinerary changes, please reselect your entrée preference
- We will do our best to accommodate your request, but there may be instances that prevent us from fulfilling your selection
Problems? Try a DM using Twitter or call.
Also see
- ARCHIVE: Meal Entrée (mains) Reservations / Pre-order now Available (Oct 2012)for older posts
- 2014 AA Domestic Meals - menus / menu, photos, etc. (consolidated)
- 2014 AA International Meals - menu /menus, photos, etc. (consolidated)
- 2013 AA Domestic Meals - menus / menu, photos, etc. (consolidated)
Note: the old order in which meal preferences are taken by Flight Attendants ("FEBO") ended on 1 Sep 2014. See "FEBO dead 1 Sep 2014 - new system based on flight direction & time zone change".
Thanks to wiki "plank holder" hillrider.
Reserve / Select Meal Entree / Main Course via website (master thread)
#1
Original Poster
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,850
Reserve / Select Meal Entree / Main Course via website (master thread)
Apologies if this has been posted elsewhere, but I searched for entree reservations and didn't see anything. Mods, please move if appropriate.
I noticed that my upcoming JFK-LAX (in F) gives an option for pre-ordering my main course:
Now I just have to decide if I can tell which entrée I'll want…
I noticed that my upcoming JFK-LAX (in F) gives an option for pre-ordering my main course:
Now I just have to decide if I can tell which entrée I'll want…
Last edited by JDiver; Apr 25, 2014 at 7:05 am Reason: This is a COPY or the ORIGINAL post in the ARCHIVE thread
#3
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,248
I have had no issues with preordering at all in the last 6 months. Everything has worked flawlessly. ^
#4
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
My sample size is much smaller (five or so) but they've never been different.
#5
Join Date: Feb 2013
Location: Beantown! (BOS)
Programs: AA PtPro (2 MM); Hilton Diamond; Hertz President Cr; DL SkyMiles; UA MileagePlus
Posts: 3,437
Past few days where there were major operational disruption then I think it is likely that meals served can be different from what listed on a menu, due to suppliers could not deliver items on time to catering, etc.
#6
Join Date: Aug 2004
Location: Brighton England
Programs: AA Plat, various hotels
Posts: 1,220
Ive done it twice now.
On the International flight it was recognized and served
On the domestic, DFW-PHX I was told the FA's tablet wasn't working and I didn't get my choice of meal.
Will be doing the journey in reverse later today, I better get my pre-orders as I don't like curry.
On the International flight it was recognized and served
On the domestic, DFW-PHX I was told the FA's tablet wasn't working and I didn't get my choice of meal.
Will be doing the journey in reverse later today, I better get my pre-orders as I don't like curry.
#7
Join Date: Feb 2009
Location: LAX
Programs: HH Diamond, SPG Gold, Marriott Elite Gold
Posts: 1,032
Not only is it 30 days in advance, it is 30 days from the exact departure time. I'm disappointed to see that I have identical options on my Transcon in each direction. Well, almost identical. 3 choices in F on 763 and same options minus filet of beef in J on 772.
#8
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
Any chance that http://mobile.aa.com (and therefore the app) be updated to enable choosing one's entrée like on www.aa.com?
It's a feature that it's obviously here to stay.
It's a feature that it's obviously here to stay.
#9
Join Date: Jul 2011
Posts: 2,313
OK this was a weird pre-order entree situation. We had a 3 legs on one day outbound journey that we had selected meals for. First was breakfast, then next two were each a snack. Breakfast choice was 1) cereal or 2) I'll decide later. Snack choices for the next two legs were identical: 1) NASTY curry chicken wraps or 2) beef salad. ordered the cereal and then Ordered the beef salad on each.
We fly the flights and 2 of the 3 flights don't have ANY entrees. The breakfast flight changed to everyone gets yogurt and fruit and bread. The 2nd flight had the snacks with our pre orders. the 3rd flight had warm nuts and a cookie, that was it. Asked the flight attendants about no show pre orders on both flights and they just said this is what we're serving. Was very bizarre 1) that they offered a one choice only entree for one flight, and then no showed meals altogether. I didn't miss the food THAT much as the cereal is, well, cereal, and the beef salad is pretty much just OK, but if it had been better/bigger deal meals, I'd have been more frustrated.
We fly the flights and 2 of the 3 flights don't have ANY entrees. The breakfast flight changed to everyone gets yogurt and fruit and bread. The 2nd flight had the snacks with our pre orders. the 3rd flight had warm nuts and a cookie, that was it. Asked the flight attendants about no show pre orders on both flights and they just said this is what we're serving. Was very bizarre 1) that they offered a one choice only entree for one flight, and then no showed meals altogether. I didn't miss the food THAT much as the cereal is, well, cereal, and the beef salad is pretty much just OK, but if it had been better/bigger deal meals, I'd have been more frustrated.
#11
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Some failure here, but not enough knowledge to know if it's AA's or the caterer's.
OK this was a weird pre-order entree situation. We had a 3 legs on one day outbound journey that we had selected meals for. First was breakfast, then next two were each a snack. Breakfast choice was 1) cereal or 2) I'll decide later. Snack choices for the next two legs were identical: 1) NASTY curry chicken wraps or 2) beef salad. ordered the cereal and then Ordered the beef salad on each.
We fly the flights and 2 of the 3 flights don't have ANY entrees. The breakfast flight changed to everyone gets yogurt and fruit and bread. The 2nd flight had the snacks with our pre orders. the 3rd flight had warm nuts and a cookie, that was it. Asked the flight attendants about no show pre orders on both flights and they just said this is what we're serving. Was very bizarre 1) that they offered a one choice only entree for one flight, and then no showed meals altogether. I didn't miss the food THAT much as the cereal is, well, cereal, and the beef salad is pretty much just OK, but if it had been better/bigger deal meals, I'd have been more frustrated.
We fly the flights and 2 of the 3 flights don't have ANY entrees. The breakfast flight changed to everyone gets yogurt and fruit and bread. The 2nd flight had the snacks with our pre orders. the 3rd flight had warm nuts and a cookie, that was it. Asked the flight attendants about no show pre orders on both flights and they just said this is what we're serving. Was very bizarre 1) that they offered a one choice only entree for one flight, and then no showed meals altogether. I didn't miss the food THAT much as the cereal is, well, cereal, and the beef salad is pretty much just OK, but if it had been better/bigger deal meals, I'd have been more frustrated.
#12
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
As we know, AA does not actively monitor this social network site (although they do close loopholes that surface here...it figures!)
#13
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,424
My options for upcoming SAN-DFW flight
soy bacon???
Cereal
With milk and fresh fruit
Soy Bacon Quiche Lorraine
With asparagus and herb-crusted tomato
Choose Later
I will make my selection at a later time or during the flight
With milk and fresh fruit
Soy Bacon Quiche Lorraine
With asparagus and herb-crusted tomato
Choose Later
I will make my selection at a later time or during the flight
#15
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
i was on an AM flight from LGA-PBI earlier this month and the FA didn't say anything about pre-reserved meals (which i had done). i was able to still get what i ordered so i didn't push it but there are still some out there that are not following this.