Originally Posted by omghaxcode

I see. So in general, is it accurate to say that if I can't find the space on the NH search tool, I won't be able to get a phone agent to piece it into my RTW, even if I see space available to other partners?

Originally Posted by Pseudo Nim

Hmm. I was going to say “yes” but I checked with someone who booked something recently and it seems like nope - the website availability doesn’t ALWAYS match what they see. You need to be careful with married segments and so on, but it looks like if you can find it, they may be able to book it - unless they have a manual Post-It note saying “do not book SQ space”.

So apologies; I may not be right here so I’ll go back to my corner. You’d have to call and test unless someone can post an experience.

Originally Posted by freedom2020

If I want to modify a segment after ticketing RTW, will NH cancel the whole itinerary and start over again (releasing all seats and rebook) or just modify the segment involved?

Originally Posted by john c wisconsin

Changes you can do.
- Date change on same flight (as long as trip does not go under 10 days in length
- Class change. if a J seat becomes available and you had originally booked in economy
- Flight change if it is the exact same route and carrier (metal) for the segment

Other changes like the route of one segment requires cancelling the ticket and risking the cancelled award seats not showing when you go to rebook.

One thing I have never tried but wonder about is just cancelling one segment all together. That "MAY" work without reticketing the entire RTW as long as you still start and finish in the same country

Hope that helps....

Originally Posted by freedom2020

Thank you! What's the difference between canceling and modifying one segment? For example, now I can't find any flight whatsoever from PVG to TPE, can I just leave it blank (my own transportation) and add it later by paying 3000 miles?

On the other hand, what's the rule of redepositing seats after the cancellation? Depending on the airlines?

Originally Posted by john c wisconsin

No first hand experience but if you were to miss a segment I think you are risking the following flights. With traditional RT tickets that have stops, if you miss a stop your ticket is bye bye when you go to check in for the return. Again perhaps you can sweettalk a ticket desk with ANA but not sure what flexibility they have. Trying to redeposit seats to an ARW would require reticketing according to descriptions. Good luck

Originally Posted by omghaxcode

Does US->India on AI count as crossing the Pacific to Asia? Could something like SFO-DEL-IST-AMS-JFK or whatever count as a true RTW?

Originally Posted by john c wisconsin

One thing I have never tried but wonder about is just cancelling one segment all together. That "MAY" work without reticketing the entire RTW as long as you still start and finish in the same country

Originally Posted by john c wisconsin

I booked another RTW. For the first time ever I was booking at 11 months out or more. Very challenging at times and surcharges have changed some. Here are the details and some of the new things I found out. My wife and daughter had a little more flexibility on dates so on first and last flights I was able to find seats by having them fly on separate dates.

3 seats in J unless noted
ORD - LHR United (2 seats with 2 separate purchased tickets LHR-AGP)
ORD - VIE Austrian (one seat)
VIE - AGP Austrian (one seat)
AGP - IST Turkish
IST - MNL Turkish
MNL - TPE EVA airlines (1 in J and 2 in economy)
TPE - LAX EVA airlines (two seats on one day and one seat on another)
(3 purchased tickets to get back home form Los Angeles)

My ticket was 21,080 miles for cost of 125,000 ANA miles and $835 taxes and fuel surcharges
other two tickets were each 18,970 miles for cost of 115,000 ANA miles and $848 taxes and fuel surcharges

Things of note:
- Very challenging booking as several times I lost better flights between finding them and getting to booking.
- I would call it a fail on getting low FSC but still great value for all the J class flights.
- It took me four calls over three days with agents. Every time the wait was long, about 1:20 to get to an agent
- There are at some agents that do not need the help of the "booking desk" and can run the flights themselves to get you tax and FSC. I thought perhaps this had to do with Los Angeles vs Japan office but now I think it is just some agents have higher experience and access than others.
- When I finally booked, agent confirmed CC on file and sent it to booking desk. This time booking desk did NOT have to call me back they just ticked it about 2 hours after the call and I received emails confirming
- There are some major changes going on with UNITED and fuel surcharges. This use to be a staple way to get from USA to Europe with no FSC. The charges were not only higher but seem to be based on some other factor like distance or scarcity? ORD-BRU on United was about $500 per ticket and ORD-LHR was $305. Sad that United has started charging. I think that leaves Air Canada and SAS as last of the "no FSC" eastbound from USA.
- It looks like Turkish long haul has gone from $133 in FSC to about $150 per leg
- Although my last agent was not able to book ticket herself she did send email with "held" reservation details while we were talking which I had not been offered in the past. This allowed me to confirm we had dates and flights correct before I got off the phone with her.
- In general I would say it was tough to find space 11+ months out. Some of it was due to airlines releasing space at different "days out" timeframes.
- I had a very frustrating leg with Turkish that showed seats available and agents could see them but system would not let them add it to the ticket. I had an alternate route but on my last call she could add it no problem for all 3 of us.
- EVA puts a lot of seats out there but never more than 2 in J at a time
- Singapore and ANA still very few seats open 11 months out.
- It was satisfying that choosing seats online after being ticketed we were the first reserved seats on every flight.
- It would be nice if ANA added the "we will call you back" feature like Delta has. If they are not able to staff back up their desks after Covid this becomes a welcomed feature to customers

I have inserted receipts below so you can see all the taxes. I think this is a new format for ANA. It does not call out FSC by airline but on this ticket I can deduce which is which.

Single Ticket...



Two tickets...

Originally Posted by jasonNYC85

Not sure where else to post this but is the ANA rewards booking site down? Or I'm just not sure how to do it.
Is the below button the right one to click to find availability? When I click it, it opens a new tab and spins forever without loading.