Stranded at LAX
#1
Original Poster
Join Date: Jan 2006
Location: SEA
Programs: AS MVPG, Marriott Platinum, AVIS First, National Emerald Club
Posts: 405
Stranded at LAX
2/1/2008 - LAX-STS final flight of the day cancelled for mechanical problems.
Rebooked, received 2 $8 vouchers for food (MVPG rate or standard?), and offered hotel at La Quinta Inn or Holiday Inn. I take it Horizon only has agreements with Inns. I understand you want to control costs but they must be able to get good rates at a "hotel" that has better service and more frequent shuttle service. I think the crew stayed at a better location than we did. What gives?
Rebooked, received 2 $8 vouchers for food (MVPG rate or standard?), and offered hotel at La Quinta Inn or Holiday Inn. I take it Horizon only has agreements with Inns. I understand you want to control costs but they must be able to get good rates at a "hotel" that has better service and more frequent shuttle service. I think the crew stayed at a better location than we did. What gives?
#7
Join Date: Aug 2000
Programs: I am an AS employee, but my comments do not represent the company in any official capacity.
Posts: 4,343
#8
Join Date: May 2003
Location: SFO, mostly
Posts: 2,204
Horizon seems to love the low operating costs of the Q400, but the downside is that the Q400s are not as reliable as the CRJs. I know initially when Horizon started its LAX ops, they didn't have any Q400 parts or mechanics there, but hopefully that has since changed.