Shorted on Mileage Plan accrument, Condor
Nov 9, 2022, 9:22 am
#1
Original Poster
Join Date: Nov 2008
Location: Los Angeles
Programs: AS MVP 100K, F9 dirt Hilton damond, Choice Gold, Former DL Plat, UA 1K
Posts: 366
Shorted on Mileage Plan accrument, Condor
I flew full paid C class on Condor FRA-PDX.
Alaska is crediting me only for Y not for C. I have written Alaska, and after two weeks receive a curt reply, "Our records show you were credited correctly" with zero indication as to what their records even are (I seriously doubt they checked) or a proper signature. I reply back and receive no response.
My 75K status is hinging on the proper credit and I don't need to tell anyone here the year is coming to an end. I would hate being forced into a MR because Alaska won't credit me as promised.
Has anyone else had this problem, and/or can anyone direct me to a Manager who can "Care" and make a difference...the employees don't and won't
Fly safe!
Alaska is crediting me only for Y not for C. I have written Alaska, and after two weeks receive a curt reply, "Our records show you were credited correctly" with zero indication as to what their records even are (I seriously doubt they checked) or a proper signature. I reply back and receive no response.
My 75K status is hinging on the proper credit and I don't need to tell anyone here the year is coming to an end. I would hate being forced into a MR because Alaska won't credit me as promised.
Has anyone else had this problem, and/or can anyone direct me to a Manager who can "Care" and make a difference...the employees don't and won't
Fly safe!
Nov 9, 2022, 10:00 am
#2
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
I flew full paid C class on Condor FRA-PDX.
Alaska is crediting me only for Y not for C. I have written Alaska, and after two weeks receive a curt reply, "Our records show you were credited correctly" with zero indication as to what their records even are (I seriously doubt they checked) or a proper signature. I reply back and receive no response.
My 75K status is hinging on the proper credit and I don't need to tell anyone here the year is coming to an end. I would hate being forced into a MR because Alaska won't credit me as promised.
Has anyone else had this problem, and/or can anyone direct me to a Manager who can "Care" and make a difference...the employees don't and won't
Fly safe!
Alaska is crediting me only for Y not for C. I have written Alaska, and after two weeks receive a curt reply, "Our records show you were credited correctly" with zero indication as to what their records even are (I seriously doubt they checked) or a proper signature. I reply back and receive no response.
My 75K status is hinging on the proper credit and I don't need to tell anyone here the year is coming to an end. I would hate being forced into a MR because Alaska won't credit me as promised.
Has anyone else had this problem, and/or can anyone direct me to a Manager who can "Care" and make a difference...the employees don't and won't
Fly safe!
Nov 9, 2022, 10:33 am
#3
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,859
OP, you are not alone. See Condor (DE) Partnership (Announced 3/20/2017)
Agree that calling is the way to get someone to look at it. And it pains me to say that because I think email should (could) be inherently more efficient for both parties.
Agree that calling is the way to get someone to look at it. And it pains me to say that because I think email should (could) be inherently more efficient for both parties.