Wi-Fi Unavailable E-mails and texts
#1
Original Poster
Join Date: Sep 2019
Location: SAN
Programs: AS Mileage Plan 100k, Bonvoy Titanium
Posts: 991
Wi-Fi Unavailable E-mails and texts
So, thanks AS for sending me a text and e-mail about the lack of Wi-Fi on my flight today. The problem is, you don't say WHICH of my 3 flights, including a Q400 leg, is the one affected! If it's just the Q400, well then yeah no problem. But if it's one of the jets, that's unexpected.
This might actually be worth sending in an e-mail to Alaska Listens. Just add the flight number that has the issue!
(rant over)
This might actually be worth sending in an e-mail to Alaska Listens. Just add the flight number that has the issue!
(rant over)
#3
Original Poster
Join Date: Sep 2019
Location: SAN
Programs: AS Mileage Plan 100k, Bonvoy Titanium
Posts: 991
#4
Join Date: May 2003
Location: SFO, mostly
Posts: 2,204
None of the Q400s have wifi, so I’d assume they are referring to a jet-operated leg. But, yes, I have also received the notification and then the wifi worked fine on board.
#5
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
there’s this thing called a “tail swap” that happens *a lot*, esp on flights originating SEA
I did a SEA-SJC-SEA turn last week … when I checked in, the jet was supposed to be 583; overnight it got switched to 560; by the time I got to the airport it had changed to 565
I did a SEA-SJC-SEA turn last week … when I checked in, the jet was supposed to be 583; overnight it got switched to 560; by the time I got to the airport it had changed to 565