Labor Issues Cause Flight Cancellations
#227
Join Date: May 2013
Posts: 3,361
Having multiple interactions with Ben over the years that we both worked at AS? My opinion of him stands. Being able to read the multiple mea culpa posts from Candace on the employee/retiree web site, along with first hand accounts shared with me from active employees? My opinion stands. AS leadership has always had two personalities. Their customer facing persona, which is indeed warm and friendly. And their employee persona, which is aggressive and confrontational. I’m thrilled you experienced the former. I spent a good portion of my 36 years representing employees who experienced the latter. As stated, I stand by my post above.
Pilots are (rightfully) frustrated with their contract status, but I’ve yet to hear an individual pilot say anything bad about working at AS or call out specific management by name.
#228
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,502
I use to take this flight often until they canceled on me last month. Being the last SFO-JFK flight of the evening , we were booked on the 7AM the following morning. I cancelled and went home. I learned from this experience and now book AS 188 that leaves at 10:20pm. If that cancels, hopefully they would put me on AS 187.
I was on AS 188 on the 26th when AS 187 cancelled and heard there were a few passengers boarding that were booked on the cancelled flight.
I was on AS 188 on the 26th when AS 187 cancelled and heard there were a few passengers boarding that were booked on the cancelled flight.
This weekend, I am scheduled to be on 188 10pm departure - cancelled (may be a weather issue, both today's and tomorrow's 10pm flights has already been cancelled.
Will try to see if I can get on the later flight (187 - still on the schedule), but I am not optimistic.
My luck
#229
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,848
Last weekend, I was scheduled on 187 11pm departure - cancelled due to crew scheduling; couldn't get on the earlier flight (188).
This weekend, I am scheduled to be on 188 10pm departure - cancelled (may be a weather issue, both today's and tomorrow's 10pm flights has already been cancelled.
Will try to see if I can get on the later flight (187 - still on the schedule), but I am not optimistic.
My luck
This weekend, I am scheduled to be on 188 10pm departure - cancelled (may be a weather issue, both today's and tomorrow's 10pm flights has already been cancelled.
Will try to see if I can get on the later flight (187 - still on the schedule), but I am not optimistic.
My luck
#230
Join Date: May 2013
Location: SEA
Programs: AS MVP Gold 100K
Posts: 2,030
I’ve never worked for AS, so I can only speak to how management engages with other constituents. I still believe your post was unnecessarily personal, but am even more flabbergasted with the follow up. It seems that AS employees are being abused by management, yet somehow everyone puts on a consistently happy face externally. This is indicative of an extremely toxic and manipulative relationship and I’m surprised that you accepted it for 36 years and that we see so few cracks.
Pilots are (rightfully) frustrated with their contract status, but I’ve yet to hear an individual pilot say anything bad about working at AS or call out specific management by name.
Pilots are (rightfully) frustrated with their contract status, but I’ve yet to hear an individual pilot say anything bad about working at AS or call out specific management by name.
#231
Join Date: May 2013
Posts: 3,361
Well, we all know that it’s easy to hide behind anonymity on the internet. I’ve made a specific effort to talk to pilots that have scope stickers on their bags and all comments have been constructive.
#232
Join Date: May 2013
Location: SEA
Programs: AS MVP Gold 100K
Posts: 2,030
Uh huh. I’m not sure what that means but in my view the pilots are not trying to burn down the company, they are trying to make it better, in spite of management. The fact is pilots are voting with their feet as they flee to other airlines. Thus the chaos that now ensues.
#233
Join Date: Nov 2014
Location: SoCal,
Programs: BAEC Gold, AA PPro
Posts: 771
I’ve never worked for AS, so I can only speak to how management engages with other constituents. I still believe your post was unnecessarily personal, but am even more flabbergasted with the follow up. It seems that AS employees are being abused by management, yet somehow everyone puts on a consistently happy face externally. This is indicative of an extremely toxic and manipulative relationship and I’m surprised that you accepted it for 36 years and that we see so few cracks.
Pilots are (rightfully) frustrated with their contract status, but I’ve yet to hear an individual pilot say anything bad about working at AS or call out specific management by name.
Pilots are (rightfully) frustrated with their contract status, but I’ve yet to hear an individual pilot say anything bad about working at AS or call out specific management by name.
Last edited by Tack; May 6, 2022 at 1:05 pm
#234
Join Date: May 2013
Posts: 3,361
Uh huh. I’m not sure what that means but in my view the pilots are not trying to burn down the company, they are trying to make it better, in spite of management. The fact is pilots are voting with their feet as they flee to other airlines. Thus the chaos that now ensues.
The internal workings of any corporation are rarely visible to the consumer, which you know, but still felt the need to respond. I don't believe that any employee, past or present, including myself said that AS was abusive. AS is fantastic at recognizing talent. My co-workers were some of the brightest and kindest individuals that I have ever met. And many of those friendships continue into retirement. AS is a desirable place to work because they pay well and you have the opportunity to be based in some of the best areas of the country. AS does an excellent job of promoting and leveraging an individuals talent. My business exists and thrives because of the skills learned in multiple work force and management positions given to me by AS. And subsequently, I helped lead AS into some exciting flying in the 80's and 90's. But none of that changes the absolute fact that AS has always been aggressive and confrontational with their unions. I have no doubt that you would be flabbergasted. Most folks on the outside peering in, only see the professionalism of the AS employees and not the disdain AS leadership has in working with the unions or following union work rules. The situation with the pilots is not singularly about economics. Without rehashing all the of the Drivers concerns with this contract, I will point out that SCOPE is where AS currently refuses to budge. And that is entirely based on Air Groups history of whipsawing both QX and AS employees over the years. My critique of Ben comes from my personal interactions with him, so it make sense that I would comment on what I saw in his personality. If it makes you feel any better, my same critique was shared with the entire leadership team, signed by me, on a number of employee engagement surveys during my tenure. I apologize if you were offended, but not for sharing my opinion in this thread. The current pilot shortage and operational issues with AS are 100% an AS leadership issue and could begin to be corrected immediately if they offered an industry standard contract. Cheers.
I would point out that the pilots have a creative definition of “industry standard,” which makes for a compelling public argument but a weaker negotiating position.
#235
Join Date: Jan 2020
Location: Eastern Shore of Lake Michigan; Formerly SEA
Programs: AS MVPG | oneworld Sapphire
Posts: 578
<snip>As soon as I landed at SEA a while ago, I had a message from AS that my flight to IAD on Saturday has been cancelled. It's absolutely insane that my response is to feel RELIEVED that I found out more than 40 hours beforehand, instead of it happening at the gate.</snip>
#236
Join Date: Jan 2021
Location: SFO
Programs: AS MVP Gold 100k, UA Silver, AC P25k, Marriott Titanium, Hilton Gold, IHG Platinum
Posts: 863
Today SJC departures - AS803 to OGG is cancelled - to PVR 4 hours late. LIH - 1 hour late, SEA - 3 hours late (MX) - the rest were due to pilots per expertflyer.
#239
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,631
#240
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,848