The AS Wallet - How it Works and Adding/Using Credits
Jun 22, 2023, 4:40 pm
#46
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
It seems the rules have evolved the past couple of years.
I have a bunch of mywallet funds due to expire next March. No problem. I JUST got added some new funds that, because they were a rebook of a cancellation and another whatever, expire in July - next month!
I would like to preserve all the funds, and the July expiration is too small an amount to use on a ticket.
So if I book a ticket for next year....using all the funds....if I cancel next year...just for argument's sake, say May of next year....what will the expiration date be on all the funds, old and new together? The phone agent said it would be one year from the time I cancel, so May of 2025 (it was her idea to do this) - just seeing what the masses think, if she was correct?
If she wasn't, what should I do now to preserve the value (I'm sure booking a "real" ticket would be the answer, but not sure I can at this point).
I have a bunch of mywallet funds due to expire next March. No problem. I JUST got added some new funds that, because they were a rebook of a cancellation and another whatever, expire in July - next month!
I would like to preserve all the funds, and the July expiration is too small an amount to use on a ticket.
So if I book a ticket for next year....using all the funds....if I cancel next year...just for argument's sake, say May of next year....what will the expiration date be on all the funds, old and new together? The phone agent said it would be one year from the time I cancel, so May of 2025 (it was her idea to do this) - just seeing what the masses think, if she was correct?
If she wasn't, what should I do now to preserve the value (I'm sure booking a "real" ticket would be the answer, but not sure I can at this point).
Aug 17, 2023, 4:52 pm
#47
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Can't believe I'm the same person to ask the next question. My wallet is a source of confusion to me.
I'm about to (maybe) change a flight, same day, different time. If I do so, I'll get some money back.
The exact words are "your credit must be used for travel on AS by 6/25/24."
I know this has been beaten to death, but does that mean TRAVEL by June 25, 2024, or BOOK by June 25, 2024.
Will determine whether I bother or not.
I'm about to (maybe) change a flight, same day, different time. If I do so, I'll get some money back.
The exact words are "your credit must be used for travel on AS by 6/25/24."
I know this has been beaten to death, but does that mean TRAVEL by June 25, 2024, or BOOK by June 25, 2024.
Will determine whether I bother or not.
Aug 17, 2023, 7:14 pm
#48
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Can't believe I'm the same person to ask the next question. My wallet is a source of confusion to me.
I'm about to (maybe) change a flight, same day, different time. If I do so, I'll get some money back.
The exact words are "your credit must be used for travel on AS by 6/25/24."
I know this has been beaten to death, but does that mean TRAVEL by June 25, 2024, or BOOK by June 25, 2024.
Will determine whether I bother or not.
I'm about to (maybe) change a flight, same day, different time. If I do so, I'll get some money back.
The exact words are "your credit must be used for travel on AS by 6/25/24."
I know this has been beaten to death, but does that mean TRAVEL by June 25, 2024, or BOOK by June 25, 2024.
Will determine whether I bother or not.
James
Aug 18, 2023, 1:12 am
#50
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Aug 18, 2023, 5:45 pm
#51
Join Date: Feb 2011
Location: FAT
Programs: AA LT GLD, AS 75K, Marriott Titanium
Posts: 181
Aug 18, 2023, 9:23 pm
#52
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,523
Also noticed the wallet balance no longer appears on the website banner drop-down menu (that shows MP#, mileage balance, etc.). Although the link to Wallet on the same menu still works.