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Food Pre-order for OneWorld members

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Old May 13, 2021, 10:07 am
  #1  
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Join Date: Aug 2005
Location: Whidbey Island, WA
Programs: AA EXP, DL UA AS
Posts: 207
Food Pre-order for OneWorld members

We have an upcoming trip from SEA-TPA-SEA. Our first leg is in F and our return leg is in Premium. We were able to get Premium seating based on our OneWorld (American AAdvantage) status.
I was able to choose meals for the SEA-TPA leg last week. I have been trying to preorder food for the return leg and keep receiving a message:
To pre-order food, you must have an Alaska Mileage Plan Account and a credit card on file.
I have an Alaska account with a credit card on file, but our AAdvantage numbers are in the reservation. Is there a way for OneWorld members to access the food pre-order menu?
rvolkcpa is offline  
Old May 13, 2021, 10:30 am
  #2  
 
Join Date: Apr 2010
Location: SEA
Programs: AS 100K, Hilton Diamond
Posts: 876
Originally Posted by rvolkcpa
We have an upcoming trip from SEA-TPA-SEA. Our first leg is in F and our return leg is in Premium. We were able to get Premium seating based on our OneWorld (American AAdvantage) status.
I was able to choose meals for the SEA-TPA leg last week. I have been trying to preorder food for the return leg and keep receiving a message:
To pre-order food, you must have an Alaska Mileage Plan Account and a credit card on file.
I have an Alaska account with a credit card on file, but our AAdvantage numbers are in the reservation. Is there a way for OneWorld members to access the food pre-order menu?
That may end up being a call in to reservations to get things squared away. It seems like an IT limitation at the moment.
adambadam and navydevildoc like this.
rune87 is offline  


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