Alaska QF award... should I cancel, or let them cancel?
Sep 18, 2020, 6:49 pm
#16
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
Yes. I twitter and the initial response was to go to website to cancel. When the website indicated a cancel fee despite waiver, I twitter back and they then took care of everything.
Sep 18, 2020, 9:43 pm
#17
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Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Oct 11, 2020, 9:23 pm
#18
Join Date: Jan 2020
Posts: 6
When did you purchase your ticket? All change/cancel fees are being waived on voluntary changes & cancelations for both revenue & award bookings. The benefit of waiting for AS to cancel the itinerary is that fare, fees & taxes are refunded to the original form of payment.
In the case of an award redemption, your fare is paid in MP Miles which would be returned to your MP Account. The fees & taxes would go to your wallet if the cancelation is voluntary or to your credit card if canceled by AS.
You also have the option to change your itinerary to 1 year from the original departure date, not the day you purchased the ticket. In your case November 2021.
For a detailed look at your options you can read all of AS' change & cancelation policies
James
In the case of an award redemption, your fare is paid in MP Miles which would be returned to your MP Account. The fees & taxes would go to your wallet if the cancelation is voluntary or to your credit card if canceled by AS.
You also have the option to change your itinerary to 1 year from the original departure date, not the day you purchased the ticket. In your case November 2021.
For a detailed look at your options you can read all of AS' change & cancelation policies
James
No worries if you don't have the answers. If I find out more info on my call will post my experience.
Oct 11, 2020, 11:29 pm
#19
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,022
Thank you for describing the available options! I'm particularly interested in that last one you mentioned; being able to move my exact itinerary one year out. Could you elaborate on how this would work in practice given that partner availability for my given flights only happens 330 days before booking?
Do they just offer to apply the booking once it becomes available in a few months? And would it price at the same rate (I booked at the 40k promotional rate on Fiji)?
No worries if you don't have the answers. If I find out more info on my call will post my experience.
Do they just offer to apply the booking once it becomes available in a few months? And would it price at the same rate (I booked at the 40k promotional rate on Fiji)?
No worries if you don't have the answers. If I find out more info on my call will post my experience.
Some airline have award availability starting from 253 days out [to 0 days out] (like BA & QF) and others starting at 330 days out [to 0 days out].. Is depends on the software the individual airlines use
Look at the wiki in the AS-QF master award thread.(where this thread should be merged into)---> Consolidated Qantas (QF) Awards Availability/Booking/Routing Thread