[Rant] SEA Is a Christmas Holiday Nightmare
Dec 23, 2019, 9:57 am
#46
Join Date: Oct 2019
Location: PDX, OGG or between the two
Programs: AS 75K
Posts: 2,865
I try like hell to not move with the herd with respect to travel or pretty much anything. If I do end up flying right around Christmas, sure it's disappointing what can happen but I'm not really surprised when things go sideways. It's just the nature of any business. They can't staff for peak days and have those people sit around the rest of the year. It's like when a tour bus pulls up to a little cafe in a roadside town and everyone expects to get a great meal in 5 minutes. It's just not going to happen.
Sure, Alaska made mistakes and it's nice of them to recognize them and apologize. I guess I'm just surprised that so many people are surprised when things go wrong in situations like this.
Sure, Alaska made mistakes and it's nice of them to recognize them and apologize. I guess I'm just surprised that so many people are surprised when things go wrong in situations like this.
Dec 23, 2019, 10:09 am
#47
Join Date: Dec 2017
Posts: 87
I got an email apologizing for the luggage debacle with a $200 discount code, but it's addressed to a different person (a Jeffrey instead of a Stephen lol). Still appears to work and I also suffered from the luggage thing, so vOv
What I really need is my luggage claim number so that I can apply for reimbursement of some clothes and toiletries on my CSR (they said they emailed this to me, but I never got it).
What I really need is my luggage claim number so that I can apply for reimbursement of some clothes and toiletries on my CSR (they said they emailed this to me, but I never got it).
Dec 23, 2019, 10:20 am
#48
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
I got an email apologizing for the luggage debacle with a $200 discount code, but it's addressed to a different person (a Jeffrey instead of a Stephen lol). Still appears to work and I also suffered from the luggage thing, so vOv
What I really need is my luggage claim number so that I can apply for reimbursement of some clothes and toiletries on my CSR (they said they emailed this to me, but I never got it).
What I really need is my luggage claim number so that I can apply for reimbursement of some clothes and toiletries on my CSR (they said they emailed this to me, but I never got it).
Dec 23, 2019, 2:55 pm
#49
Join Date: May 2017
Location: LAX
Programs: AS 75K, Hilton Diamond
Posts: 27
Arrived into SEA on Friday December 20. 1 hour delay due to delay from outbound flight that was leaving SEA for a round trip. Once landed sat in tarmac for about 1 hour. Captain took off the seatbelt sign thus indicating it was going to be awhile. FAs in first we’re willing to provide water bottles.
I no longer get picked up or dropped off at SEA-TAC airport. I go to the train station to tukwila station and catch an uber as opposed to uber at SEA-TAC which can take upwards of 30 minutes routinely for evening arrivals. If there is a back up for my departure I get dropped also at tukwila train station. The train comes by every 6-10 minutes reliably and the 5 minute walk is sort of refreshing and reliable.
I’m fortunate where I never ever have to check a bag as my toiletries are travel size.
In retrospect my experience of a 2 hour delay sounds inconsequential compared to others. Thankfully 1 of those hours was on the boarding side and texted very early (4 hours before takeoff) and I was able to stay in hotel room longer as opposed to an airport that doesn’t have an AS or partner lounge.
I no longer get picked up or dropped off at SEA-TAC airport. I go to the train station to tukwila station and catch an uber as opposed to uber at SEA-TAC which can take upwards of 30 minutes routinely for evening arrivals. If there is a back up for my departure I get dropped also at tukwila train station. The train comes by every 6-10 minutes reliably and the 5 minute walk is sort of refreshing and reliable.
I’m fortunate where I never ever have to check a bag as my toiletries are travel size.
In retrospect my experience of a 2 hour delay sounds inconsequential compared to others. Thankfully 1 of those hours was on the boarding side and texted very early (4 hours before takeoff) and I was able to stay in hotel room longer as opposed to an airport that doesn’t have an AS or partner lounge.
It's a bit of extra walking but can save you from the madness of the Lyft/Uber/Wingz waiting area.
Dec 23, 2019, 5:24 pm
#50
Join Date: Jan 2002
Location: Federal Way, WA
Programs: Mileage Plus 2P, Marriott Silver, many others
Posts: 1,305
An alternate bypass for getting picked up at SEA-TAC is to walk toward the Light Rail station from the airport, but cross the bridge over Aurora/99 and go downstairs to the SeaTac/Airport Station Passenger Pick-Up spot.
It's a bit of extra walking but can save you from the madness of the Lyft/Uber/Wingz waiting area.
It's a bit of extra walking but can save you from the madness of the Lyft/Uber/Wingz waiting area.
I no longer get picked up or dropped off at SEA-TAC airport. I go to the train station to tukwila station and catch an uber as opposed to uber at SEA-TAC which can take upwards of 30 minutes routinely for evening arrivals. If there is a back up for my departure I get dropped also at tukwila train station. The train comes by every 6-10 minutes reliably and the 5 minute walk is sort of refreshing and reliable.
Dec 23, 2019, 6:20 pm
#51
Join Date: Jan 2016
Posts: 69
An alternate bypass for getting picked up at SEA-TAC is to walk toward the Light Rail station from the airport, but cross the bridge over Aurora/99 and go downstairs to the SeaTac/Airport Station Passenger Pick-Up spot.
It's a bit of extra walking but can save you from the madness of the Lyft/Uber/Wingz waiting area.
It's a bit of extra walking but can save you from the madness of the Lyft/Uber/Wingz waiting area.