Anyone else having the app crash when trying to check a bag...?
Jun 26, 2018, 11:07 pm
#1
Original Poster
Join Date: Jun 2003
Location: Seattle WA
Programs: AS 100K, Marriott LT Platinum
Posts: 1,828
Anyone else having the app crash when trying to check a bag...?
I can't get the iOS app to allow me to check one bag on my upcoming AS metal flight
It crashes every time I increase the bag selector from 0 to 1 and hit the "next" arrow
It did successfully check me in with 0 bags, but still crashes when I try to "re-check-in" and add a bag
Anyone else experiencing this...?
It crashes every time I increase the bag selector from 0 to 1 and hit the "next" arrow
It did successfully check me in with 0 bags, but still crashes when I try to "re-check-in" and add a bag
Anyone else experiencing this...?
Jun 28, 2018, 12:27 am
#2
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Are you a test subject for Electronic Bag Tags?
https://blog.alaskaair.com/alaska-ai...onic-bag-tags/
Otherwise what purpose does it serve to select the number of bags? Just curious- I generally don't select any bags, and check them at the airport.
https://blog.alaskaair.com/alaska-ai...onic-bag-tags/
Otherwise what purpose does it serve to select the number of bags? Just curious- I generally don't select any bags, and check them at the airport.
Jun 28, 2018, 8:20 am
#3
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Are you a test subject for Electronic Bag Tags?
https://blog.alaskaair.com/alaska-ai...onic-bag-tags/
Otherwise what purpose does it serve to select the number of bags? Just curious- I generally don't select any bags, and check them at the airport.
https://blog.alaskaair.com/alaska-ai...onic-bag-tags/
Otherwise what purpose does it serve to select the number of bags? Just curious- I generally don't select any bags, and check them at the airport.
James
Jun 28, 2018, 10:00 am
#4
Join Date: Jun 2018
Posts: 1
Have you tried emailing [email protected] in order to get in contact with their team about this? Or in app using: More -> Contact Us -> App feedback