Jan 8, 2018, 2:39 pm
Last edit by: flyupfrnt
Please post your upgrade successes & failures including:
Date
Route (Please bold if failure)
Flight Number
Status (MVP, Gold or 75K)
Fare Class
Add companion if there was one
Time the upgrade cleared or position on waitlist if didn't clear
Date of ticket purchase
Examples:
2/2/18 SEA-ANC AS 67 75K Upgrade cleared at T-120 hours
2/19/18 MSY-SEA AS 887 MVPG Didn't clear 4/22 on waitlist
Date
Route (Please bold if failure)
Flight Number
Status (MVP, Gold or 75K)
Fare Class
Add companion if there was one
Time the upgrade cleared or position on waitlist if didn't clear
Date of ticket purchase
Examples:
2/2/18 SEA-ANC AS 67 75K Upgrade cleared at T-120 hours
2/19/18 MSY-SEA AS 887 MVPG Didn't clear 4/22 on waitlist
I Got/Didn't Get MVP/Gold/75K Upgrade on AS (2018)
Dec 10, 2018, 10:05 pm
#526
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
On our LAX-SJO flight last Saturday we were #1 & #2 on the upgrade list of 5. The gate agent had challenges with our Itinerary and had to call the help desk for assistance. I asked about upgrades as I knew there was one unassigned seat. She looked and advised me that the F cabin had shown all checked in. She also advised that there was one Gold and 2 MVP behind us on the waitlist. Since we were both 75K on a companion certificate I mentioned that I guessed we would be skipped if one F became available. She asked if we didn't mind being split up which I said wouldn't be an issue. She advised that if an F opened up she would upgrade one of us, noted our Premium seats and said she would come and see us. I thought that was pretty nice.
James.
James.
Dec 11, 2018, 6:47 am
#527
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
On the immediate turn flight back, we were upgraded to 1AC, awesome flight crew. Surprisingly, there were four kids in F. It appeared to be grandparents, parents and 4 kids taking up two-thirds of the cabin. Each child sat with a parent or grandparent, no two kids together. They were well behaved and quiet.
Contrast that with our SJC-KOA flight on 12/9. I found U as well as U on KOA-SAN for the return and booked with a companion certificate. With a full 12F cabin there were only 61 passengers behind the curtain and Zero on the waitlist.
James
Dec 11, 2018, 6:08 pm
#528
Join Date: Aug 2013
Location: SEA & SIN
Programs: UA 1K, DL PM, Hyatt Globalist, Marriott Titanium, Hilton Diamond
Posts: 60
12/11/18 SLC-SEA AS 559 MVPG75K Didn't clear 11/37 on waitlist with a Y class ticket purchased on 12/10/18
Not expecting an upgrade on this flight but I can’t believe with a Y class ticket I was so far down on the list.
Not expecting an upgrade on this flight but I can’t believe with a Y class ticket I was so far down on the list.
Last edited by jjava; Dec 11, 2018 at 6:14 pm
Dec 11, 2018, 9:05 pm
#529
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,291
Dec 11, 2018, 9:38 pm
#530
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Ok, so, how exactly is this supposed to work?
From the thorough explanation by @missydarlin (which has its own thread -- not sticky unfortunately) I was under the impression that, regardless of status or fare class, you would not skip ahead of others already added to the upgrade list when you are added. In other words, I thought:
1. Instant-upgrade fares are added to the queue when they are purchased
2. Non-instant-upgrade 75ks are added at T-5 days
3. Non-instant-upgrade golds are added at T-3 days
4. Non-instant-upgrade MVPs are added at T-2 days
5. Upgrades are processed in the order that they are added
In other words, I thought that if you purchased a ticket close in, you would be behind everyone who had already been added.
I'm now guessing that this is not correct (it's hard to believe that another 26 people bought tickets AFTER jjava -- inside T-1 day -- unless there was a cancellation or something and a lot of people had to be reaccommodated?)
So.. the question is... if you buy a ticket after others have already been added to the upgrade list... how far do you "skip" ahead in the queue?
From the thorough explanation by @missydarlin (which has its own thread -- not sticky unfortunately) I was under the impression that, regardless of status or fare class, you would not skip ahead of others already added to the upgrade list when you are added. In other words, I thought:
1. Instant-upgrade fares are added to the queue when they are purchased
2. Non-instant-upgrade 75ks are added at T-5 days
3. Non-instant-upgrade golds are added at T-3 days
4. Non-instant-upgrade MVPs are added at T-2 days
5. Upgrades are processed in the order that they are added
In other words, I thought that if you purchased a ticket close in, you would be behind everyone who had already been added.
I'm now guessing that this is not correct (it's hard to believe that another 26 people bought tickets AFTER jjava -- inside T-1 day -- unless there was a cancellation or something and a lot of people had to be reaccommodated?)
So.. the question is... if you buy a ticket after others have already been added to the upgrade list... how far do you "skip" ahead in the queue?
Last edited by VegasGambler; Dec 11, 2018 at 10:20 pm
Dec 11, 2018, 9:44 pm
#531
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,291
I believe what we see on waitlist order is not really what’s going on behind scenes. I think there was a post somewhere detailing this issue. I forget where.
Last edited by williwaw; Dec 12, 2018 at 12:23 pm
Dec 12, 2018, 8:47 am
#532
Join Date: Oct 2007
Location: Bay Area
Programs: UA 1K, AA Plat, WN A-list, AS MVP 75K, Hilton Diamond, Marriott Titanium
Posts: 380
12/10/18
SFO-ORD
AS 1206
75K
T Fare
1st on list, 4/5 (including me) cleared at boarding. F and Y had been half full or less for weeks, strange to wait until then.
Purchased in September
12/12/18
ORD-SFO
AS 1211
75K
R Fare
1st on list (1/9), cleared at T-10. Only one F seat has been for sale, just as strange that this cleared so early. With only one ORD-SFO flight on Wednesdays, this has been a tough get.
Purchased in September
SFO-ORD
AS 1206
75K
T Fare
1st on list, 4/5 (including me) cleared at boarding. F and Y had been half full or less for weeks, strange to wait until then.
Purchased in September
12/12/18
ORD-SFO
AS 1211
75K
R Fare
1st on list (1/9), cleared at T-10. Only one F seat has been for sale, just as strange that this cleared so early. With only one ORD-SFO flight on Wednesdays, this has been a tough get.
Purchased in September
Last edited by bbison; Dec 12, 2018 at 1:48 pm
Dec 12, 2018, 12:38 pm
#533
Moderator Communications Coordinator, Signatures
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,968
Ok, so, how exactly is this supposed to work?
From the thorough explanation by @missydarlin (which has its own thread -- not sticky unfortunately) I was under the impression that, regardless of status or fare class, you would not skip ahead of others already added to the upgrade list when you are added. In other words, I thought:
1. Instant-upgrade fares are added to the queue when they are purchased
2. Non-instant-upgrade 75ks are added at T-5 days
3. Non-instant-upgrade golds are added at T-3 days
4. Non-instant-upgrade MVPs are added at T-2 days
5. Upgrades are processed in the order that they are added
In other words, I thought that if you purchased a ticket close in, you would be behind everyone who had already been added.
I'm now guessing that this is not correct (it's hard to believe that another 26 people bought tickets AFTER jjava -- inside T-1 day -- unless there was a cancellation or something and a lot of people had to be reaccommodated?)
So.. the question is... if you buy a ticket after others have already been added to the upgrade list... how far do you "skip" ahead in the queue?
From the thorough explanation by @missydarlin (which has its own thread -- not sticky unfortunately) I was under the impression that, regardless of status or fare class, you would not skip ahead of others already added to the upgrade list when you are added. In other words, I thought:
1. Instant-upgrade fares are added to the queue when they are purchased
2. Non-instant-upgrade 75ks are added at T-5 days
3. Non-instant-upgrade golds are added at T-3 days
4. Non-instant-upgrade MVPs are added at T-2 days
5. Upgrades are processed in the order that they are added
In other words, I thought that if you purchased a ticket close in, you would be behind everyone who had already been added.
I'm now guessing that this is not correct (it's hard to believe that another 26 people bought tickets AFTER jjava -- inside T-1 day -- unless there was a cancellation or something and a lot of people had to be reaccommodated?)
So.. the question is... if you buy a ticket after others have already been added to the upgrade list... how far do you "skip" ahead in the queue?
So it sounds like there were 10 75K's on the list, and jjava made #1 1 - The other 26 would have been Golds and MVPs
The order looks more like:
1. Instant upgrade 75k fares are added to the queue when purchased
2. Non-instant-upgrade 75ks fares are added at T-5 days (in fare class order)
3 75K's who purchase at after T-5
-----------------
4. Instant upgrade Gold/MVP fares added to queue when they are purchased
5. Non-instant-upgrade gold fares are added at T-3 days (in fare class order)
6. Golds who purchase between T-3 and T2
7. Non-instant-upgrade MVP fares are added at T-2 days (in fare class order)
8. Gold/MVPs who purchase after T-2
So if a U seat comes available at T-7, its going to clear #1 , then #4
at T-4, its going to go clear #1 -4
Last edited by missydarlin; Dec 12, 2018 at 12:53 pm
Dec 12, 2018, 12:50 pm
#534
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
There are 2 queues - the 75K queue, which clears first, and the Gold/MVP queue.
So it sounds like there were 10 75K's on the list, and jjava made #11 - The other 26 would have been Golds and MVPs
So it sounds like there were 10 75K's on the list, and jjava made #11 - The other 26 would have been Golds and MVPs
Dec 13, 2018, 9:48 am
#535
Join Date: Dec 2017
Posts: 223
There are 2 queues - the 75K queue, which clears first, and the Gold/MVP queue.
So it sounds like there were 10 75K's on the list, and jjava made #1 1 - The other 26 would have been Golds and MVPs
The order looks more like:
1. Instant upgrade 75k fares are added to the queue when purchased
2. Non-instant-upgrade 75ks fares are added at T-5 days (in fare class order)
3 75K's who purchase at after T-5
-----------------
4. Instant upgrade Gold/MVP fares added to queue when they are purchased
5. Non-instant-upgrade gold fares are added at T-3 days (in fare class order)
6. Golds who purchase between T-3 and T2
7. Non-instant-upgrade MVP fares are added at T-2 days (in fare class order)
8. Gold/MVPs who purchase after T-2
So if a U seat comes available at T-7, its going to clear #1 , then #4
at T-4, its going to go clear #1 -4
So it sounds like there were 10 75K's on the list, and jjava made #1 1 - The other 26 would have been Golds and MVPs
The order looks more like:
1. Instant upgrade 75k fares are added to the queue when purchased
2. Non-instant-upgrade 75ks fares are added at T-5 days (in fare class order)
3 75K's who purchase at after T-5
-----------------
4. Instant upgrade Gold/MVP fares added to queue when they are purchased
5. Non-instant-upgrade gold fares are added at T-3 days (in fare class order)
6. Golds who purchase between T-3 and T2
7. Non-instant-upgrade MVP fares are added at T-2 days (in fare class order)
8. Gold/MVPs who purchase after T-2
So if a U seat comes available at T-7, its going to clear #1 , then #4
at T-4, its going to go clear #1 -4
Dec 13, 2018, 8:28 pm
#537
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Where do Elite or non-elite companions go? Eligible fare vs complimentary, outside the window vs inside the window. How about an MVP with a companion? I have seen an MVP waitlisted for first with a non-elite companion.
Thanks
James
Thanks
James
Dec 13, 2018, 9:50 pm
#538
Join Date: Sep 2018
Posts: 561
Are you sure that companion doesn't have status? Because I'm MVP and when I'm on the same reservation with a non-elite, I don't even get on the waitlist myself.
Dec 14, 2018, 2:38 am
#540
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James