Ticket cancellation for wallet credit
Nov 30, 2017, 12:00 pm
#1
Original Poster
Join Date: Jun 2015
Posts: 644
Ticket cancellation for wallet credit
I booked AS ticket that include virgin flights also using Wellsfargo cc points from WF site.. Its over 24 hours and I can't see cancel option for ticket on AS side and when I called AS they tell me I can cancel only from WF side and I can't cancel on AS side directly for wallet funds. Is this true or am I doing something wrong?
Nov 30, 2017, 12:32 pm
#3
Original Poster
Join Date: Jun 2015
Posts: 644
I read a lot of data points about people using other credit card points to book AS ticket and get wallet funds for it on AS side with cancellation. Is that not accurate anymore?
Nov 30, 2017, 12:53 pm
#4
Join Date: Oct 2012
Programs: AS MVP, BA
Posts: 300
Sometimes it takes like 25 or 26 hours before you can do it though.
Is there no "Cancel Reservation" link when you look at the itinerary in "My Trips" in your AS account?
Can you post a screenshot?
Nov 30, 2017, 1:17 pm
#5
Original Poster
Join Date: Jun 2015
Posts: 644
It is still accurate. I am not sure if it can be done with WF but I've done it with Chase, Amex and BoA.
Sometimes it takes like 25 or 26 hours before you can do it though.
Is there no "Cancel Reservation" link when you look at the itinerary in "My Trips" in your AS account?
Can you post a screenshot?
Sometimes it takes like 25 or 26 hours before you can do it though.
Is there no "Cancel Reservation" link when you look at the itinerary in "My Trips" in your AS account?
Can you post a screenshot?
Nov 30, 2017, 8:33 pm
#7
Join Date: Aug 2017
Posts: 1,610
This trick to cash out portal points generally works, but not always.
People should always use it at their own risk - I haven't yet figured out a pattern on when it works and when it doesn't so far. The best bet is to book a fully refundable ticket if you want to cash out the portal points.
People should always use it at their own risk - I haven't yet figured out a pattern on when it works and when it doesn't so far. The best bet is to book a fully refundable ticket if you want to cash out the portal points.
Nov 30, 2017, 8:53 pm
#8
Join Date: Jan 2001
Posts: 2,838
This trick to cash out portal points generally works, but not always.
People should always use it at their own risk - I haven't yet figured out a pattern on when it works and when it doesn't so far. The best bet is to book a fully refundable ticket if you want to cash out the portal points.
People should always use it at their own risk - I haven't yet figured out a pattern on when it works and when it doesn't so far. The best bet is to book a fully refundable ticket if you want to cash out the portal points.
Nov 30, 2017, 10:24 pm
#10
Original Poster
Join Date: Jun 2015
Posts: 644
Dec 1, 2017, 5:04 am
#11
Join Date: Jul 2004
Location: Seattle, Wa
Programs: AS 75K & BR Member- HHonors Diamond - Hertz PC - Marriott Titanium - IHG Ambassador
Posts: 2,379
Mar 29, 2018, 11:46 am
#12
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
I am new to AS. I cancelled a ticket online that I had purchased yesterday using credit from a previous cancellation
The cancellation indicated the amount would be available in My Wallet in up to 7 days
How long does it usually take? I want to use the funds quickly
The cancellation indicated the amount would be available in My Wallet in up to 7 days
How long does it usually take? I want to use the funds quickly
Mar 29, 2018, 11:56 am
#13
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
Have you been checking your Wallet? Mine usually gets credited almost immediately when I cancel. However the fact that you cancelled a ticket that had used prior credit might complicate things. Do you remember when the prior credit was supposed to expire?
Mar 29, 2018, 12:06 pm
#14
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
It was a credit I had just received, so I had plenty of time left.
Mar 30, 2018, 12:14 am
#15
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Mywallet funds tend to deposit immediately for me.