Originally Posted by
mvoight
I am new to AS. I cancelled a ticket online that I had purchased yesterday using credit from a previous cancellation
The cancellation indicated the amount would be available in My Wallet in up to 7 days
How long does it usually take? I want to use the funds quickly
Have you been checking your Wallet? Mine usually gets credited almost immediately when I cancel. However the fact that you cancelled a ticket that had used prior credit might complicate things. Do you remember when the prior credit was supposed to expire?