Blogger on thinly-veiled AS/WN Battle for California
#46
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
I wound up having an absolutely miserable experience involving a 3.5-hour delay on my connection from MDW and winding up with the middle next to me being taken by a C-group boarder who clearly wasn't using deodorant. My experience was miserable, and I have no intention of flying them anytime soon ....
I'd argue that WN actually has a slight advantage regarding undesirable seat mates: you can opt not to sit next to certain people when you board. No guarantee, but better than the complete lottery at other airlines. Unless you think undesirable seat neighbors are only boarding towards the very end.
Disclaimer: I don't live in a LUV market, and when I did (SFO) I only flew them very occasionally (when they actually were cheaper, had better timings or flew a real jet where I needed to go), but I don't hate them. They tend to do a good job offering transportation.
Would I fly them to Hawaii? No. I would want the extra leg room of UA E+ or AS Premium Class.
#47
Join Date: Oct 2010
Location: San Diego, Ca
Programs: AA 2MM LT PLT; AS MVP Gold75k; HHonors Diamond; IHG PLT
Posts: 3,502
With that said: My comment was directed to someone who clearly had a subjective bias against AS, not obvious why they would participate in such a discussion. From posts in other forums, such comments are not unusual, so I am a bit surprised by the sensitivity.
#48
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
Wait... the other airlines have no delays ever and let you select seat mates based on whether they use deodorant?
I'd argue that WN actually has a slight advantage regarding undesirable seat mates: you can opt not to sit next to certain people when you board. No guarantee, but better than the complete lottery at other airlines. Unless you think undesirable seat neighbors are only boarding towards the very end.
I'd argue that WN actually has a slight advantage regarding undesirable seat mates: you can opt not to sit next to certain people when you board. No guarantee, but better than the complete lottery at other airlines. Unless you think undesirable seat neighbors are only boarding towards the very end.
I've found that seatmates aren't much of a lottery for me. Even as an MVP I've only missed one upgrade in the last year, but when I do wind up in coach on AS I'm in 6A or 6F; when I've flown AA I've gotten free MCE at check-in; and on DL before the split I'd get a preferred seat and even the odd F upgrade. So if I even have an occupied middle seat next to me, I'm usually sitting with other elites who I'd think are at least slightly less likely to smell bad but, more importantly, are experienced travelers who know what they're doing--when we got to PDX at one in the morning, Mr. Needs Old Spice also spent a good twenty seconds fumbling with his belongings as if he hadn't noticed the ten rows ahead of him disembarking, trapping me in the window seat and holding up the aisle. And in this thread we've been listing all the reasons why WN is particularly appealing to the infrequent traveler! I suppose A-List status with WN could help since I could consistently grab a window seat at the front of the plane, but given my travel patterns and the fact that WN has no international partners, I'd never qualify.
And I do actually think that WN's C-listers are at least a bit more likely to be undesirable seatmates, simply because they're probably checking in at the airport instead of using OLCI. On an airline for which check-in time is so important, savvy non-elites are either checking in right at the cutoff or buying up to the A group. I've encountered kettles who don't even know you can skip airport check-in.
#49
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
Last edited by jinglish; Oct 14, 2017 at 8:55 pm
#50
Join Date: Feb 2015
Location: BLI
Programs: AS G75K
Posts: 175
The way I see it, AS was a 8/10 but due to QX issues & general deterioration of service & amenities I would rate it at a 6/10. WN was a 4/10 but with nice new seats, free wifi, better service, frequency they are easily a 6/10. Not to mention they are now running the 737 MAX!
Also, I actually like the boarding process at WN. It may get ugly at times but they do give you the option to opt out of that for a very small fee and it's a non-issue for elites. The boarding process for AS REALLY gets under my skin as a 75k. All the seemingly random boarding groups, lack of consistency in calling the groups, crowding at the gate, group jumpers, etc. When the GA says "now boarding MVPs, Alaska Golds and Gold 75k, American Platinum & platinum elite, Virgin Elevate, etc...." and you get rushed by 50 MVPs hovering around the gate.
Then there's the issue of QX. This isn't an issue for everyone but it's a huge issue for me as every trip I take includes at least two QX segs. There have been multiple times where my BLI/SEA segs have been canceled or I've been priced out because they increased the prices by 400% due to their issues. This crap keeps me up at night before a 5am departure.
At the end of the day, I'm as loyal to AS as they are to me.
#51
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
I've always liked the overall Alaska product, and as a SFO-based flyer feel that the combination of AS+VX will most likely convince me to shift the part of my travel budget that currently goes to UA (I'm usually Gold or Plat)---even though much of my UA travel is global and AS does not really offer partner lounge access and anecdotally I've had much difficulty getting partner points/EQMs to post.
At the same time, WN offers a very compelling product: gate to gate fast wifi free for elites, easy to change flights, big planes everywhere and the Mrs. travels free.
At the same time, WN offers a very compelling product: gate to gate fast wifi free for elites, easy to change flights, big planes everywhere and the Mrs. travels free.
#52
Join Date: Oct 2010
Location: San Diego, Ca
Programs: AA 2MM LT PLT; AS MVP Gold75k; HHonors Diamond; IHG PLT
Posts: 3,502
https://slickdeals.net/f/10636592-fr...only-targeted?
Appears that WN is upping the ante, veil is becoming increasingly thinner...
Appears that WN is upping the ante, veil is becoming increasingly thinner...