J.D. Power Study Ranks Alaska Airlines Highest in Traditional Carrier Satisfaction 9X
May 12, 2016, 12:05 pm
#16
Join Date: Jun 2011
Location: Los Angeles, San Francisco, and Osaka
Programs: United Mileage Plus Premier Executive
Posts: 582
My Alaska experiences do not match survey! I have not been impressed with their service, especially when compared to virgin America which treats their customers well. Alaska needs to improve bo their hard and soft products!
