The total price for your flight(s) is not available
#1
Original Poster
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,554
The total price for your flight(s) is not available
PRICE SUMMARY
Flight
The total price for your flight(s) is not available.
For additional assistance with your reservation, call Alaska Airlines Commercial Desk at 1-888-280-8929
#4
Original Poster
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,554
its already booked and has been for months. Its a reservation that includes a SEA to MKE flight. I just noticed this a couple weeks ago so hopefully its a Skywest glitch and not a bigger issue The only thing I can think of is that it was originally booked in Y on that segment until they figured out the U space bugs for the skywest flights then when U came available I upfared to the gold U space along with me and a companion.
Last edited by ANC; Jun 26, 2015 at 5:29 am
#5
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)
This seems to pop up after manual assistance has occurred.
This seems to pop up after manual assistance has occurred.
#7
Join Date: Feb 2013
Location: TUS, SEA, OTP, OMR
Posts: 868
I've also seen this occur on complex, multi-carrier itineraries. For instance, I have one in the autumn with JL, AA, KA, CX and AS segments. When I entered the PNR in the AS site, it correctly "imported" it, but it says "The total price for your flight(s) is not available." in the web panel.
#8
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
I had thought that in the past this message came up when there were more significant changes. I could be wrong.
#9
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
When I called back the 2nd rep said that due to the fact that I had used gold guest upgrade certs on both flights the tickets needed to be reissued. She said that there was no rush but that the tickets would need to be reissued before the flight. After she got that done the new confirmation email looked right and the pricing info was back on the My Trips itinerary. She confirmed that if she hadn't reissued the tickets it might have prevented me from using online checkin. Apparently the reissue only needed to be done because I'd used the upgrade certs. If I'd booked in coach and stayed there (not a pleasant thought ) the reissue wouldn't have been necessary for such a minor schedule change.
The confirmation email oddity: Normally when I upgrade a flight at time of purchase the confirmation email shows me in class U. This was true when I originally purchased these tickets. But the confirmation email sent to me by the first rep after she processed the schedule change showed me in class K, the original booking class before the upgrade. The email sent by the 2nd rep after she reissued the tickets shows me in U again.
#10
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
its already booked and has been for months. Its a reservation that includes a SEA to MKE flight. I just noticed this a couple weeks ago so hopefully its a Skywest glitch and not a bigger issue The only thing I can think of is that it was originally booked in Y on that segment until they figured out the U space bugs for the skywest flights then when U came available I upfared to the gold U space along with me and a companion.