Account Suspensions/Closures on Accusations of Fraud/Brokering
Aug 20, 2015, 7:34 pm
#226
Join Date: Feb 2013
Location: some premium cabin...
Posts: 390
No clue, but I'd guess it's that I'd never flown the airline, purchased a huge chunk of miles out of the blue, and then tried to book with them only a few days later.
Forgot to check back in with this -- yesterday their support team emailed me to let me know they'd unlocked my account.
Happy ending on my side -- the availability was still there on the tickets I was eyeing, and last night I was able to grab 3 first class seats SFO/DXB/FCO.
Forgot to check back in with this -- yesterday their support team emailed me to let me know they'd unlocked my account.
Happy ending on my side -- the availability was still there on the tickets I was eyeing, and last night I was able to grab 3 first class seats SFO/DXB/FCO.
Aug 22, 2015, 8:58 pm
#227
Join Date: Jul 2013
Posts: 1,872
Alaska is engaging in dishonest, deceptive scam and business practice of auditing accounts , closing accounts, canceling awards. They would cite some violations in T&C that Never existed in credit card or Alaska. Their only defense is " we can do whatever we want with miles". I am sure this won't end well for Alaska.
If your mile is taken away or account is audited, fight back & get your miles back.
If your mile is taken away or account is audited, fight back & get your miles back.
Last edited by Blueskyheaven; Aug 22, 2015 at 9:12 pm
Aug 22, 2015, 11:17 pm
#228
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,812
Alaska is engaging in dishonest, deceptive scam and business practice of auditing accounts , closing accounts, canceling awards. They would cite some violations in T&C that Never existed in credit card or Alaska. Their only defense is " we can do whatever we want with miles". I am sure this won't end well for Alaska.
If your mile is taken away or account is audited, fight back & get your miles back.
If your mile is taken away or account is audited, fight back & get your miles back.
Aug 22, 2015, 11:31 pm
#229
Join Date: Jul 2013
Posts: 1,872
What Alaska is doing is a pure scam. It is auditing account and canceling awards for not violating any T&C described in mileage plan or the T&C of the BOA issued Alaska card. They would accuse first but when they are hard pressed can't show you how you violated any T&C, they would then say" we can do what we want & when we want with your miles".
This is not a winning argument for Alaska!
Aug 23, 2015, 7:18 am
#230
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
No, that's not accurate as stated. By the time anyone from AA would be doing that, it's someone who's already completely busted and their miles/instruments/tickets already voided-- it never happens as just a spot-check or part of the investigation, etc.
Aug 23, 2015, 9:22 am
#231
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,859
Aug 23, 2015, 11:43 am
#232
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,812
Good to know. Recall hearing such reports on the AA forum a while back.
Aug 23, 2015, 3:28 pm
#233
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,397
Aug 23, 2015, 3:40 pm
#234
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
AA is not at fault and it is their right to take action for violation of T&C of its aadvantage account.
What Alaska is doing is a pure scam. It is auditing account and canceling awards for not violating any T&C described in mileage plan or the T&C of the BOA issued Alaska card. They would accuse first but when they are hard pressed can't show you how you violated any T&C, they would then say" we can do what we want & when we want with your miles".
This is not a winning argument for Alaska!
What Alaska is doing is a pure scam. It is auditing account and canceling awards for not violating any T&C described in mileage plan or the T&C of the BOA issued Alaska card. They would accuse first but when they are hard pressed can't show you how you violated any T&C, they would then say" we can do what we want & when we want with your miles".
This is not a winning argument for Alaska!
Aug 23, 2015, 5:28 pm
#235
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Aug 25, 2015, 1:44 pm
#236
Join Date: Aug 2015
Posts: 1
I'm glad that AS put the kibosh on this!
Think about it - mileage plan award travel is inventory controlled - when you book more than -1- award booking /ticketing - you remove seat(s) from inventory that someone else may want or need ...
I think that is gaming the system and prevents people from booking flights using mileage.
JMHO
Aug 25, 2015, 3:03 pm
#237
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
It seems that people*may* be booking more than one itinerary/ ticket - for "backup" purposes so they can get an itinerary they really, really want without thought to anyone else.
I'm glad that AS put the kibosh on this!
Think about it - mileage plan award travel is inventory controlled - when you book more than -1- award booking /ticketing - you remove seat(s) from inventory that someone else may want or need ...
I think that is gaming the system and prevents people from booking flights using mileage.
JMHO
I'm glad that AS put the kibosh on this!
Think about it - mileage plan award travel is inventory controlled - when you book more than -1- award booking /ticketing - you remove seat(s) from inventory that someone else may want or need ...
I think that is gaming the system and prevents people from booking flights using mileage.
JMHO
Aug 25, 2015, 8:13 pm
#238
Join Date: Oct 2013
Location: YVR/BLI
Programs: SPG Gold, Marriott Gold
Posts: 232
Has this search issue ever occured when looking for paid tickets?
Aug 25, 2015, 8:36 pm
#239
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Aug 26, 2015, 4:42 pm
#240
Join Date: Aug 2009
Location: British Columbia, Canada
Posts: 177
That said, OP, you REALLY need to get a native English speaker who is competent at written communication to copyedit your letter, ESPECIALLY before you send it to anyone with an executive title. Words like "wanna" or other incidents of bad grammar will NOT win you any favors with the higher-ups.
I would, however, recommend, that the email be crystal clear with respect to the details. He doesn't want to erroneously contradict himself or make false statements because of language barriers. As long as the message is clear, using 'wanna' is fine.