alaskaair.com Redesign - Broken Stuff
Apr 26, 2011, 6:42 pm
#1
Moderator Communications Coordinator, Signatures
Original Poster
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,968
alaskaair.com Redesign - Broken Stuff
The newly redesigned alaskaair.com is set to go live in the next 24 hours. Please use this thread to report anything that is actually broken, rendering improperly, slow, or otherwise messed up.
Apr 27, 2011, 12:33 am
#3
Join Date: Apr 2007
Location: SEA
Programs: AS MVP, Hhonors Gold, National Executive, Identity Gold, MLife Gold
Posts: 2,687
Booking award travel does not fill the "award calendar" checkbox.
Steps to repro:
1) Open main page of site
2) Go to Mileage Plan -> Book Award
- That takes you to this page: http://www.alaskaair.com/planbook?awards=yes
3) Note that "award calendar" checkbox is not checked
Since the "awards=yes" item is included in the link, and that's the only obvious difference from just going to the normal plan & book page, I'm expecting the award calendar box to be selected (so that my search is for award travel)
Issue repro'd on Win7 x64 with IE9 RTM and Firefox 3.6.14.
Steps to repro:
1) Open main page of site
2) Go to Mileage Plan -> Book Award
- That takes you to this page: http://www.alaskaair.com/planbook?awards=yes
3) Note that "award calendar" checkbox is not checked
Since the "awards=yes" item is included in the link, and that's the only obvious difference from just going to the normal plan & book page, I'm expecting the award calendar box to be selected (so that my search is for award travel)
Issue repro'd on Win7 x64 with IE9 RTM and Firefox 3.6.14.
Apr 27, 2011, 12:38 am
#5
Moderator Communications Coordinator, Signatures
Original Poster
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,968
Booking award travel does not fill the "award calendar" checkbox.
Steps to repro:
1) Open main page of site
2) Go to Mileage Plan -> Book Award
- That takes you to this page: http://www.alaskaair.com/planbook?awards=yes
3) Note that "award calendar" checkbox is not checked
Since the "awards=yes" item is included in the link, and that's the only obvious difference from just going to the normal plan & book page, I'm expecting the award calendar box to be selected (so that my search is for award travel)
Issue repro'd on Win7 x64 with IE9 RTM and Firefox 3.6.14.
Steps to repro:
1) Open main page of site
2) Go to Mileage Plan -> Book Award
- That takes you to this page: http://www.alaskaair.com/planbook?awards=yes
3) Note that "award calendar" checkbox is not checked
Since the "awards=yes" item is included in the link, and that's the only obvious difference from just going to the normal plan & book page, I'm expecting the award calendar box to be selected (so that my search is for award travel)
Issue repro'd on Win7 x64 with IE9 RTM and Firefox 3.6.14.
award calendar is separate function in case you want to search the whole month, and only works for AS/QX awards.
Apr 27, 2011, 12:38 am
#6
Moderator Communications Coordinator, Signatures
Original Poster
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,968
Apr 27, 2011, 1:08 am
#7
Join Date: Apr 2007
Location: SEA
Programs: AS MVP, Hhonors Gold, National Executive, Identity Gold, MLife Gold
Posts: 2,687
But now I'm seeing cases where the Award Reservations box keeps getting checked after I refresh the page, even when I've cleared it. Don't have a reliable scenario for this yet. (It wasn't just a case of me refreshing the page with the "awards=yes" option on the end of it. I confirmed that the page was just /planbook.)
You should find out how you can join her union, so you don't have to work a late night shift.
Apr 27, 2011, 1:27 am
#8
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Not sure if its an issue of having a longish name, but on profile page in myaccount it runs ones name together with status;
Member Name: FIRST MIDDLE LASTMVP Gold 75K
Member Name: FIRST MIDDLE LASTMVP Gold 75K
Apr 27, 2011, 1:29 am
#9
Moderator Communications Coordinator, Signatures
Original Poster
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,968
Apr 27, 2011, 4:52 am
#10
Join Date: Apr 2011
Posts: 1
1. It's not saving my member information - I have to log in each time despite clicking "remember me". I don't have my mileage number memorized...but apparently will after this update.
2. I don't know if it's a web browser issue because of the update - I was trying to book a award ticket from JFK to Heathrow, which was working fine on my work computer (windows and internet explorer). I waited to get home to purchase the ticket, but it kept saying that there were no flights available and I checked several days. Investigating a little more, I found any flight that needed to be booked on a partner airline (in my case Delta) did not work. At home I use a Macbook and Safari.
Thanks!
2. I don't know if it's a web browser issue because of the update - I was trying to book a award ticket from JFK to Heathrow, which was working fine on my work computer (windows and internet explorer). I waited to get home to purchase the ticket, but it kept saying that there were no flights available and I checked several days. Investigating a little more, I found any flight that needed to be booked on a partner airline (in my case Delta) did not work. At home I use a Macbook and Safari.
Thanks!
Apr 27, 2011, 5:07 am
#11
Join Date: Feb 2011
Location: Maui OGG Hoity-Toityville
Programs: AS MVP Gold, Marriott Rewards Silver,United Miles plus Hawaiian Air AirTran SWA
Posts: 579
when starting a reservation, the Calendar feature wont work/broken link
you must manually erase the given date and type in a new date
you must manually erase the given date and type in a new date
Apr 27, 2011, 5:11 am
#12
Moderator Communications Coordinator, Signatures
Original Poster
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,968
Did this happen both at work and at home? Were you closing the browser and reopening it? leaving the website and coming back, but in the same window? or tabbing between windows?
2. I don't know if it's a web browser issue because of the update - I was trying to book a award ticket from JFK to Heathrow, which was working fine on my work computer (windows and internet explorer). I waited to get home to purchase the ticket, but it kept saying that there were no flights available and I checked several days. Investigating a little more, I found any flight that needed to be booked on a partner airline (in my case Delta) did not work. At home I use a Macbook and Safari.
Thanks!
Thanks!
Apr 27, 2011, 5:13 am
#13
Moderator Communications Coordinator, Signatures
Original Poster
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,968
Apr 27, 2011, 10:28 am
#14
Join Date: Dec 2007
Location: PDX
Programs: AA,DL,BA,UA,SPG, and any other free trip!
Posts: 1,803
calendar does not pop up
ditto...calendar does not pop up or populate on the screen so you can see the month and select dates..you have to manually enter the dates. i want a mthly calendar view so I have an idea of the travel date(s).
Apr 27, 2011, 10:29 am
#15
Join Date: Jan 2010
Location: PDX
Posts: 117
I like the updated MVP benefits comparison page:
http://www.alaskaair.com/content/mil...omparison.aspx
There is an asterisk missing from the (Priority Boarding, MVPG75K) cell.
http://www.alaskaair.com/content/mil...omparison.aspx
There is an asterisk missing from the (Priority Boarding, MVPG75K) cell.