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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old May 14, 2013, 10:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.

However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.






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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old Jul 1, 2018, 8:45 pm
  #646  
 
Join Date: Aug 2011
Programs: UA 2P, UC, Hertz 5*, Hilton Diamond
Posts: 513
Does the $75 annual fee count towards the $1,000 spend? Although I will most likely exceed $1,000 before the closing of the first cycle, this inquiring mind wants to know.
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Old Jul 2, 2018, 10:03 am
  #647  
 
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,833
Originally Posted by am1108
Does the $75 annual fee count towards the $1,000 spend? Although I will most likely exceed $1,000 before the closing of the first cycle, this inquiring mind wants to know.
No. It is only on purchases. It is right on page one of the applications.

Cardholders who make any combination of Net Purchase transactions totaling at least $1,000 (exclusive of any fees, including the annual fee, returns and adjustments) that post to the account within 90 days of the account open date will qualify for 30,000 bonus miles and a round-trip coach Companion Fare code on Alaska Airlines from $22 (USD) ($0 base fare plus taxes and fees,
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Old Jul 12, 2018, 10:39 pm
  #648  
 
Join Date: Mar 2013
Posts: 28
I have one of the free companion fares expiring this weekend. I want to make sure I understand this correctly. We have no MVP status.
If we book refundable fares, we can change the dates and/or cities of travel at will, as many times as we want, for no fee (unless of course there is a fare increase). We can also change to the non-refundable fare and get the price difference back on the card.

Can the companion's name also be changed? i.e. spouse (revenue) and I (companion) book tickets, but then I can't go so I want to change my name (companion) to another family member to travel with spouse.

Thanks!
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Old Jul 13, 2018, 12:26 pm
  #649  
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Join Date: Dec 2002
Location: Danville, CA, USA;
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Posts: 15,722
This continues to be one of the most valuable credit card perks out there. ^ Just saved $1200 using companion certs from 2 accounts for a family trip around Thanksgiving. Would have saved another $600 if I had opted for a more convenient return. Miss the ability to use for F but at least MVPG can still upgrade.
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Old Jul 13, 2018, 2:46 pm
  #650  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by Boraxo
This continues to be one of the most valuable credit card perks out there. ^ Just saved $1200 using companion certs from 2 accounts for a family trip around Thanksgiving. Would have saved another $600 if I had opted for a more convenient return. Miss the ability to use for F but at least MVPG can still upgrade.
Couldn't agree more! We saved over $600 on our flight to OGG coming up in a couple of weeks and we are upgraded into F. The most I have saved with a single certificate is over $1100.

Anyone with a couple of gifted GGU's can upgrade into F as well.

James
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Old Jul 21, 2018, 7:47 am
  #651  
 
Join Date: Mar 2015
Location: Hershey PA
Programs: Kris flyer, Sofitel
Posts: 84
Thanks so much for this. I never fly AS but have miles there because of the credit card and the place I stash miles from partners that I'll never get enough miles on to use. I was just going to let the companion fare lapse but I guess I can figure out a creative way to use it.
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Old Jul 21, 2018, 1:58 pm
  #652  
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Originally Posted by Flying for Fun
...

Anyone with a couple of gifted GGU's can upgrade into F as well.

James
Assuming "U" space is available which is hard to find on Hawaii trips.
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Old Jul 21, 2018, 2:10 pm
  #653  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by philemer
Assuming "U" space is available which is hard to find on Hawaii trips.
True, but I am flying on 2U to/from OGG next week that I booked last month with one of my companion certificates. SEA-OGG 2U at booking, OGG-PDX-SEA 2U at booking including PDX-SEA and extra EQM. Immediate upgrades with GGU's, second fare $99.00 + taxes. I have done ANC-LAX-SJO on a companion certificate using one GGU each to upgrade the segment.

I am just illustrating that non-status passengers that can't purchase eligible fares can still upgrade to F on a companion certificate if they are gifted GGU's.

James
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Old Jul 22, 2018, 9:19 am
  #654  
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Originally Posted by Flying for Fun
.....

I am just illustrating that non-status passengers that can't purchase eligible fares can still upgrade to F on a companion certificate if they are gifted GGU's.

James
But one still has to book an eligible fare to be able to use a gifted GGU, right?

The rules say: "Tickets purchased in G, R, or T classes of service are not eligible for guest upgrades." https://www.alaskaair.com/content/mi...guest-upgrades

I'm not arguing just trying to clarify.
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Old Jul 22, 2018, 10:45 am
  #655  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by philemer
But one still has to book an eligible fare to be able to use a gifted GGU, right?

The rules say: "Tickets purchased in G, R, or T classes of service are not eligible for guest upgrades." https://www.alaskaair.com/content/mi...guest-upgrades

I'm not arguing just trying to clarify.
Yes, you still have to book an eligible fare. Let me reword my statement for clarification.

I am just illustrating that non-status passengers that can't otherwise purchase eligible fares can still upgrade to F on a companion certificate if they are gifted GGU's.

The GGU's allow the user, regardless of status, to purchase an eligible fare. By selecting "MVP Gold Guest" as your Upgrade fare type when searching for flights, First Class Upgrade "eligible" fares are displayed. When you purchase the eligible fare (2×U required) you can use the GGUs to immediately upgrade into F. You will need 1 GGU per pax per direction. For simplicity, I am not considering "connections" in this example.




In this example, 2U is available on these flights in September; LAX to/from OGG. Purchase this fare with a companion certificate and with 4GGUs you are both immediately upgraded to F.

James
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Old Jul 22, 2018, 11:17 am
  #656  
 
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
James, thanks for taking time to give all of us a very clear lesson on the use of GGU and how some upgrades work. I think many are not familiar with other fare options when booking.
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Old Jul 22, 2018, 11:54 am
  #657  
 
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 1,268
Originally Posted by philemer
Assuming "U" space is available which is hard to find on Hawaii trips.
Not my experience. More U space would be nice, but availability remains a lot better than I thought it would be when they went to 12F on the 738s.
WrightHI is offline  
Old Jul 22, 2018, 12:53 pm
  #658  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by pcoll
James, thanks for taking time to give all of us a very clear lesson on the use of GGU and how some upgrades work. I think many are not familiar with other fare options when booking.
My pleasure. We are off to OGG in a week using a companion certificate and GGUs.

The example itinerary is a simple return but companion certificates can be used on more complex itineraries too and a single GGU will upgrade more than one segment if the connection time is less than 4 hours and U is available. I love my companion certificates. We get 5 per year. I also appreciate that the companion also earns full EQM, COS & RDM on the itinerary.

James
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Old Jul 28, 2018, 8:38 pm
  #659  
 
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Quick question ....Can I book B (upgrade to Premium) or S (upgrade to F) with both passengers MVP and using the companion certificate?? I know it will not work online because of MVP added in search for 2. Under booking for 1, fare shows Main (B) and Main (S). I guess I would have to call and confirm that we are both MVP and ask them to ticket to B or S? Thanks
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Old Jul 29, 2018, 12:36 am
  #660  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by pcoll
Quick question ....Can I book B (upgrade to Premium) or S (upgrade to F) with both passengers MVP and using the companion certificate?? I know it will not work online because of MVP added in search for 2. Under booking for 1, fare shows Main (B) and Main (S). I guess I would have to call and confirm that we are both MVP and ask them to ticket to B or S? Thanks
As an MVP you are not eligible to upgrade a companion on the same PNR. At least one pax needs to be MVPG+ Therefore, you cannot use a companion certificate to upgrade you both into F unless you have GGUs to apply and U space is available. However, you can each purchase an eligible fare and upgrade to F with U availability; just not with a companion certificate. As both of you are MVP you would be added to the complimentary upgrade queue for your status if applying a certificate or not.

In short, you are ineligible to purchase an eligible fare for immediate upgrade to F with U available if you want to use a companion certificate.

James
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