How to track Priority pass usage?
 

Hi,

This is my first post here, hope to get an answer to my query as both Priority pass and Banks are not helping.
I get 6 complimentary international lounge access annualy through Priority pass program provided by my credit card company.
I can avail only 2 free lounge access in a quarter. Now, I am not able to get details of how many times I have already used by priority pass in a quarter, this is to avoid paid visits. When I call Priority pass they are saying ask you bank, and when I ask bank they say check with Priority pass. Even the Priority pass does not help.

It will be great in case anyone of you know a way to track the priority pass usage

Br,
Sunay

which bank is this????

when the membership is provided by the bank then priority pass will not have access to as much information about your account as compared to getting the membership directly from them....i would suggest pushing your bank a little more to get the information....

You can login to your PP account and see all the usage information here: https://www.prioritypass.com/en/login

where do you see the usage information????it does not give me that option....

Once upon a time when I still had restrictions on my PP I used to track usuage via the site. Nowadays mine has unlimited free use, so I don't (have to) bother anymore...

i think they stopped that option for those who have membership via credit cards....

Can I ask why you haven't been tracking this yourself? It shouldn't be difficult to set up a spreadsheet to track this with minimal maintenance. Verification via a web page would be nice, but set up something in Google Drive and you're done.

Look for a section called My Visits. If the section does not exist, the information is not available for your account type.


https://www.prioritypass.com/en/member-support/faq

that's the point i was trying to make....i don't think priority pass displays this information for those account holders who get membership via their credit cards....that's why the op won't be able to get this info from priority pass....

Yeah Keyser is right. PP website doesn't display any of this information. Asking the bank might be the only available option.

I don't think this provides usage information if you have Priority Pass through a credit card, at least I haven't found it.

I have PP from my CSR, and I can view my PP usage information on my chase.com portal.

I can view all my visits and I have my PP via Amex Platinum

interesting....i've had 3 priority pass accounts in the past with various credit cards (including through amex platinum) & now have one through my citibank card....i also know a bunch of people who have pp memberships via credit cards as well....none of us have been able to view the details online for quite a few years now....

Reading this thread earlier intrigued me and prompted a PP login, just to see how many times I'd actually used my PP in the last year (given the now increase in Amex Plat fee). I can assure you I was able to view all my visits, 22 in total surprisingly, including guests, so goes some way towards the fee...
Moreover, out of interest I have just logged into the wifes PP account (courtesy of a supplementary card on my Amex Plat account) and I can see all her visits as well!
** UK card by the way...