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Need AP & SP returned to NZ, so they can be claimed on Aeroplan

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Need AP & SP returned to NZ, so they can be claimed on Aeroplan

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Old May 1, 2019, 11:39 am
  #1  
Original Poster
 
Join Date: May 2003
Location: Sun Peaks, Taupo.
Programs: NZ Elite, AC SE100K, Westjet Teal, Marriott Bonvoy Gold Elite, Nexus, Global Entry
Posts: 6,135
Need AP & SP returned to NZ, so they can be claimed on Aeroplan

I have made a tactical error in that I credited my wife's March NZ flights to her newly created NZ AP account thinking it would be better than accruing to AC's Aeroplan.
In hindsight looking at the AC travel she has done since March and more AC travel booked for June/July, she will have a decent shot at making AC 50K which gives *G.

In order to achieve this I need to have her March AP returned to NZ so that I can then have Aeroplan claim them.

Has anyone had any success getting this done and what does one ask for? Is there a technical or industry name for the request?

TIA
taupo is offline  
Old May 1, 2019, 11:45 am
  #2  
 
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,118
I have never once heard of anybody ever being successful trying to do this, and I'd be very surprised if there was any sort of BAU process to do this. I can't see why any airline would be willing to do this.
sbiddle is online now  
Old May 1, 2019, 1:31 pm
  #3  
 
Join Date: Oct 2016
Location: AKL, YUL
Programs: NZ*GE, UA*G
Posts: 323
I've done it, just ask the airpoints team to return them and then contact Aeroplan to get them credited. Takes a few weeks but they'll do it usually if it was an honest mistake.
kiwifrequentflyer likes this.
smanch is offline  
Old May 2, 2019, 4:53 am
  #4  
 
Join Date: Mar 2001
Location: SYD
Programs: Too many golds, no plat: OZ*G, AC*G, NZ*G, VA Gold, QF Gold, HH Gold, Bonvoy Gold
Posts: 5,350
I've done this once, but in the opposite direction - I had to convince Aeroplan to reverse out a flight that was credited to them so I could credit it to Airpoints. Took a bit of doing, but was successful in the end.
mad_atta is offline  
Old May 3, 2019, 1:35 pm
  #5  
Original Poster
 
Join Date: May 2003
Location: Sun Peaks, Taupo.
Programs: NZ Elite, AC SE100K, Westjet Teal, Marriott Bonvoy Gold Elite, Nexus, Global Entry
Posts: 6,135
Thank you for the replies, I'll see what I can do
taupo is offline  


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